SUMMARY

• Around 8 Years of experience in the field of SAP Basis/Net weaver and Database Administration. Having good experience in the SAP System Installations, upgrades, Maintenance and hands - on experience in SAP Net weaver products like SCM, PI, BI, EP and solution manager, ECC6, SAP R/3 4.7, DB2, Oracle 10g, on UNIX, AIX, LINUX,HP-UNIX and Windows Platforms.
• Experience in SAP R/3 4.6/4.7 ECC 4.0/5.0/6.0, Enterprise Portals 6.0/7.01, BW 3.5, BI 7.0, Business Objects XI 4.0, XI/PI 7.0, Solution Manager 6.0/7.0 Enhancement Pack1 and pack2, SCM 7.0, CRM, Live Cache, TREX, System Landscape Directory ( SLD ).
• Experienced in Solution Manager 7.0 for Solution Monitoring, Maintenance Optimizer, Service Desk, Change Request Management, Alerts, Action Profiles, Early Watch Alerts and SLD.
• Experienced performing System Refreshes (ABAP/JAVA) on AIX/HP-UX/ Operating systems with Databases, DB2 LUW 9.1 Oracle 10G and 11. Well versed with Client Administration including Client copy, Export/Import, Remote system copy.
• Demonstrative experience administering the SAP ECC 6.0 application running on Oralce 10G/11, BW/BI on DB2 LUW 9.1/9.5 with AIX/Windows 2008/HP-UX operating systems. Database administration including database maintenance & performance tuning. Experienced in Database Backup/Recovery, Monitoring, Trouble-shooting the Backup problems.
• Extensive experience in all aspects of SAP System Administration including Client Copy /Export /Import, System Copy, upgrade Support Packages, Kernel Upgrade, SPAM/SAINT updates, Add-Ons and, Spool Administration, Background Jobs, Workload Analysis, CCMS, Operation mode setup, Day to day monitoring, Maintenance/Performance Tuning, Analysing Short Dumps and systems logs, Operating system issues for Different SAP Business Systems like ECC6.0, EP7.0, SCM5.1, PI 7.0, SCM7.0, along with Live cache
• Experience working in multiple sectors of the Industry like Manufacturing, Pharma, Food and Beverages.

TECHNICAL SKILLS

ERP: ECC 5.0 & 6.0, Net weaver 04/04s, R/3 4.6,(4.7), SAP BW 3.X, BI 7.0/7.3 EHP1, EP 6.0/7.0, XI 7.0, Solution Manager 7.0/7.1,CRM 6.0

Installations: SAP Net Weaver 2004 and 2004/s, SAP R/3 4.6B/C, Oracle 10g, ECC 6.0, 6.40 Solution Manager 7.0

Databases: DB2 LUW 9.1/9.5

Networking: TCP/IP DNS, DHCP

Tools: Citrix, MS Office, Lotus Notes, MS OutlookOS Windows NT/ Server/XP, DOS, Linux, Sun Solaris, Confidential -AIX, and HP-UX

SAP Upgrade tool: SAINT, SPAM, JSPM, SDM, EHPI, SUM 1.0

PROFESSIONAL EXPERIENCE

Confidential, Santa Clara, CA

SAP Basis Administrator

Responsibilities:

• Monitoring of SAP application, Database, Operating system performance using CCMS.
• Configuring CCMS alerts and analysing the issues through Solution manager.
• Setup EWA on Solution manager.
• Effective co-ordination between the onsite and offsite team.
• Transports in Quality and production systems through Portal.
• Transports in Quality and production systems in XI using CMS method.
• Manage database online/offline backups/Incremental backups.
• Generations of SAP health checks/system monitoring (Daily, Monthly, Quarterly).
• Performance analysis and workload analysis, identifying the performance bottlenecks.
• Have done System copies with different strategies.
• Applying Support packages ABAP+JAVA stack systems using SPAM/JSPM tools.
• Setting Transport Management landscape and performing transports on request and troubleshooting the transports issues.
• Performing SAP profile parameter Changes and configuration of Operation modes.
• Performing Client copies between clients and systems.
• Manage the updates, checking the database alert log, OS log and R/3trace files.
• Performing SAP database activities like Backup, Restoration, Recovery, Table space administration and rebuild of indexes with BRTOOLS.
• Applied licenses to SAP systems.
• Performed Spool Administration - configured printers, troubleshot spool requests, deleted old spool jobs and worked with TemSe objects, Creating Logical Printers.

Confidential, Piscataway, NJ

SAP-Basis Administrator

Responsibilities:

• Worked on complete upgrade of SCM from EHP2to SCM EHP3 including up gradation of Oracle from 10G to 11G
• Complete setup of web dispatcher to access SCM systems
• SAP Basis administration with Oracle and DB2 as databases, handling administrative and monitoring tasks.
• Have done system installation.
• SAP Performance tuning of ABAP+JAVA systems.
• Kernel upgrades for SAP single and dual stack systems.
• System installations using IMPORT and EXPORT method
• Sap Batch Job Administration.
• Setting up of cron jobs, responsible for clock changes (Day Light Savings on/off).
• User Management in SAP Web AS Java.
• Monitoring SAP Web AS Java.
• Performing Java Parameters changes using config tool and visual admin tool.
• Deploy .sda and.sca files using SDM.
• Convert SDM from integrated mode to stand-alone mode.
• Unlock if administrator user locked in Dual stack and Stand-alone systems.
• Worked on SLD.
• Handling Incident Tickets in Remedy tool and troubleshoot according to SLA.
• Provide On-Call (24x7) support and problem resolution.
• Net weaver components administration and troubleshooting.
• BW system monitoring and administration.
• Oracle DB Administration.
• Background job management using Redwood Tool.
• Transports using CHARM tool

Confidential, Durham, North Carolina

SAP-Basis Administrator

Responsibilities:

• Responsible for delegation of work to all team members which includes call allocation and prioritization of work.
• Created centralized monitoring & EWA solutions in Solution manager for centralized monitoring.
• Worked with CCMS (rz20), STMS, performing transports, schedule background jobs, spool administration.
• Applying application level patches for EP, XI, MI, through SDM and JSPM respectively.
• Analyzed and resolved ABAP Dumps/Runtime Errors of unusual nature by researching OSS Notes. Worked with CCMS alters and daily check-up of system logs using SM21 to ensure everything is running smooth.
• Configured Operation Modes based on requirement
• Performance Tuning of SAP servers by using some TCodes such as SM12, SM21, SM50, SM13, ST02, ST03, ST04, ST22, DB01, DB02, SP01 and other related codes.
• Applied OSS Notes using SNOTE and support packs using SPAM after checking for dependencies based on SAP Marketplace Documentations, Functional Requirements and upgrading BRtools to latest versions.
• Responsible to define, monitor and scheduled various job chains for “Background jobs” using Redwood tool.
• CMS server monitoring and also trigger the backups for the server.
• Using “SAPDBA” & BR Tools for Table space administration (create new Table spaces, adding data files and Table space reorganization).
• Using RZ10 importing and maintaining of SAP system profiles. Trace File Administration (Switch On and Off).
• Creating “Source System Connections using RSA1” from BW systems to other Systems in the Landscape.
• Configured Single Sign on (SSO) and user mapping for portal and backend systems (EP, BI, R/3) and generate & install SSL certificates.
• Starting and shutting down all the servers (including Database, Central Instance & App servers) in the Landscape during the maintenance window.
• SAP R/3 System Performance Monitoring & Fine tuning through Instance Profile parameters.
• Configured and maintained RFC (Remote Procedure Calls) connection between the systems in the Multi-System landscape.
• Monitoring database growth and adapting next extent sizes using SAPDBA/Brtools and also with Oracle methods.
• Transports using Rev-Trac tool

Confidential, Atlanta

SAP-Basis Administrator

Environment: SAP Basis Operations

Responsibilities:

• Monitoring and Administration of ECC 6.0, BW 3.5/BI 7.0, Netweaver 04/2004s & Portal 6.0 Landscapes.
• Administration and maintenance of “Live Cache Server” & Core Interface on APO systems.
• System copies from “Production” to “Quality and Development” systems.
• Supporting functional team’s issues for FI/CO, SD and HR Modules.
• Used “Remedy”, for creating Change Requests/Tickets for problems and Lotus Notes Database for managing all Transports, Documentations and Other useful details.
• Performance tuning of the Java Parameters for “Portal” systems.
• Documenting the entire Basis Related activities according to the company Policies and Procedures.
• Stopping and Starting of SAP BO systems
• Have knowledge on SAP BO installation, performed stop and start of BO systems..
• Installation and Configuration of SAP Net weaver and R/3 systems.

Confidential

SAP-Basis Administrator

Environment: SAP R3 ECC6, Net weaver, Portal, XI and BI with SQL, DB2 and Linux O.S.

Responsibilities:

• To assist the team in case of difficulties (on-call support), to guide the team and keep updated about the process and the methodologies to be applied to ensure that the team members are technically equipped to handle any kind of situations.
• Configured system for multi-national language support and multi-time zone support. Perform traces to troubleshoot authorizations. Installation of support package, printers.
• Assigning Authorizations, Profile Creation / Maintenance, Creating and Assigning Roles to Users, Spool Administration, Delete obsolete spool requests, Transport Management System, Releasing and Transporting the customization Requests, create / schedule / Administering Background Jobs, Check for System updates, System locks, if any, schedule and check for Successful completion of the Database Back-up, Monitoring and analysing Backup logs, User dumps.
• Creation / Maintenance of Users, Periodic review of User access to Limited use, Sensitive & Conflicting Transactions. Mass lock / unlock users while performing crucial maintenance activities.
• Held discussions with the various top level management and submitted report about the strategy to be applied to the system security activities, backup strategies. Won appreciation from the management for the creative and supportive work done during my tenure with the organization.
• The Role is all about the Monitoring activities of the multiple SAP Production Servers, which includes performing rigorous and timely health checks using various transaction codes to ensure the best of the system performance, monitoring the Batch jobs, the IDocs for the smooth flow into / from SAP to SAP or other legacy systems.

Confidential

SAP-Basis Administrator

Responsibilities:

• System health check and Monitoring using various SAP Transaction codes: Check and analyze for Table Lock entries, Check for Update record errors, periodic clearing of the update records, check / analyze for ABAP short dumps/Dump analysis, Monitoring system logs, check for the status and proper IDoc movements between the SAP and the target systems, check for tRFC connections / reprocess the tRFC Errors, if any, Monitoring OS parameters, Monitoring and analyzing the System Wide Work Processes, Monitoring SAP servers / individual app servers to ensure that the system wide work processes are healthy and running without any hassles ensuring the optimal performance of the system.
• Assigning Authorizations, Profile Creation / Maintenance, Creating and Assigning Roles to Users, Spool Administration, Delete obsolete spool requests.
• Schedule and check for Successful completion of the Database Back-up, Monitoring and analyzing Backup logs.
• Transports in Quality and production systems through Portal.
• Transports in Quality and production systems in XI using CMS method.
• Scheduling / Monitoring Backup of Online Redo Log and Archive Log files movement, Archive log backup. Back up the whole Database online/Offline and Archive log files using DB13.
• Background job monitoring and troubleshooting problems related to them.
• Transport Management System activities: Transporting the customizing change requests, analyzing Action logs and transport logs, discussing the impact of the changes (with the requestor, with the transport manager) before application of the transport requests.
• Maintaining & Monitoring Background job processes: Analyze failures and restart / Reschedule the Failed jobs or callout as necessary, Implement batch changes.
• Create, schedule special batch jobs to run during the weekends, month ends, or during any scheduled system outages and to see to it that the Batch job reports run and finish successfully.
• Communicating with the Confidential customers of different Geos when a change (Batch changes/ transports) has been raised, discussing / analyzing the impact of the change(s).
• Monitor IDoc processing, IDoc status (ALE Audit) and RFC status - Evaluate issues and fix or call out as necessary. Create / schedule / run special IDoc posting jobs to see to it that the IDocs are processing without any delay between the systems.
• Monitor and Maintain Problem / Change queue - Review / Analyze / Implement the changes accordingly.
• Perform other L2 activities as above when necessary