SUMMARY

• Around 8 years of strong experience as a SAP Basis/ Net weaver with emphasis on implementation, troubleshooting and day - to-day support which includes installation, upgrades and support of various SAP products on various platforms. Hands on knowledge in System Monitoring, Administration
• Experience includes Implementation, Configuration & Production Support of SAP ECC 6.0 EHP 6/5.0, SCM 5.0/7.0, CRM 7.0 EHP1, SRM 5.0/7.0 EHP 1, Net weaver 7.0 which includes Enterprise Portal 7.3 EHP1/7.0 EHP 1/7.3, BW 7.3, Business Objects (BOBJ) 4.0/3.0, PI 7.3/7.1 EHP1/7.0, SLD across UNIX & Windows environments.
• Installation, Upgrade and Configuration and production support of SAP R/3 (4.6 B/C, 4.7 Enterprise, ECC 5.0,ECC 6.0 EHP 6) on various platforms like Sun Solaris 10, IBM AIX 5X, HP-UX 11i, Linux and Windows 2003 advance server with data bases Oracle, MS SQL Server 2000/2005 and IBM DB2, Sybase.
• Installation, upgrade and configuration of Enterprise Portal 7.3/7.0. Expertise in Performance Tuning and Sizing of Enterprise Portal 7.3.
• Expertise in User management system (UME) - Assigning roles to users and troubleshooting user related problems along with expertise handling of portal security tasks which includes setting permissions for users.
• Implemented Single Sign-On (SSO) with SAP Logon tickets.
• Experienced in MS SQL 2000/2005 and Oracle Databases and DB2 knowledge.
• Troubleshooting performance and startup issues of both ABAP and JAVA based sap systems.
• Superior knowledge of Backups, disaster Recovery and failure of systems. Expertise in database administration during implementation, production and Upgrade phases.
• Expertise in defining, configuring and maintaining the Transport Management System (TMS) environment.
• Expertise in all aspects of Client management - Creating, Deleting and Copying Clients in various modes.
• Good knowledge and performed on SAP using VMware configurations.
• Expertise in OS administration, performing Kernel upgrades, Applying patches to the system, Applying OSS Notes, Database Administration, Spool administration.
• Experience in using Profile Generator (PFCG) for creation and maintenance of Roles/Activity groups according to the business requirements and using SAP supplied user role template.
• Planned and managed support packages and kernel patch upgrades, SAP GUI patches and database upgrades.
• Expertise in Tuning the Performance (performance tuning) of SAP systems. Created event triggered and time dependent Background/Batch jobs, monitored their status
• Experience in installation and administration of systems in High Availability environment (Service Guard).
• Experienced with Spool Administration like configuring printers and trouble-shooting spool request, deleting old spool jobs and working with TemSe objects.
• Expert in performing Work Load Analysis for SAP systems.
• Experienced in MS SQL 2000/2005 and Oracle Databases and DB2 knowledge.
• Involved in creation of Database Backup & Restore Strategy.
• Skilled in accurately estimating work requirements for implementing any changes on the landscape or the single system.
• Excellent verbal, written communication and interpersonal skills. Ability to work both in teams and individually, interact with functional teams to get optimal system performance.

TECHNICAL SKILLS

ERP: SAP R/3 4.6C, 4.7 EE, ECC 5.0/6.0 EHP 6, BI 7.3 SP5/7.0/3.5, EP 7.3 EHP 1/7.0, CRM 7.01/6.0/5.0/4.0 , PI 7.3/7.1/7.0 EHP 1, SCM APO 7.0/5.0, SRM 7.0 EHP 1/5.0, TREX 6.0/5.0, GTS 7.0, SAP BPM, Web Dispatcher, TDMS, CRM middleware.

Platforms: Windows 2008/2007/2003/2000 , XP/VISTA HPUX, Solaris.

Database: Oracle 8i/9i/10g 11g, MS SQL 6.0, DB2, DB6.

Language: SQL/PL SQL (Oracle), C and C++.

Office tools: Microsoft Office, MS project.

PROFESSIONAL EXPERIENCE

Confidential, Bellevue, Washington

SAP BASIS/Net Weaver Administrator

Environment: AP ECC 6.0 EHP 6, Net weaver 2004s, EP 7.0 EHP 1, BI 7.3, CRM 7.0 ehp1, PI 7.11, Solution Manager 7.1, SRM 7.0 EHP 1, Windows 2008 SQL server, Linux, oracle 11g, Enterprise Portal EP 7.0

Responsibilities:

• Performed Installation of SAP ECC 6.0 EHP 6 along with the post installation activities.
• Printer spool administration and adding new spool servers and printers.
• Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10. Resolved TMS problems (STMS, SE03).
• Scheduled Batch & Background jobs and was responsible to trouble shoot various Job failures in different system landscape. Was responsible for scheduling and monitoring background jobs (SM36, SM37).
• Generated the RFC connections and established the trusted/trusting relationships between solution manager and satellite systems, validate Trusted system entries in SM59.
• Opened Quality and production clients to perform manual configuration for developer.
• Performed troubleshooting at OS level.
• Involved in Database tuning of systems in the landscape.
• Upgrading Kernel and applied patches, add-ons (SPAM/SAINT).
• Monitored the system performance to check out the response time of transaction. Tuning buffers. Monitoring user distribution among servers.
• Monitor memory related issues. Database space issues.
• Installed OSS notes using SNOTE.
• Performed daily system monitoring of ECC, CRM, SCM, SRM, EP, and BI and checking file systems.
• Performed Client copy in various systems across the landscape.
• Monitoring and changing the startup, default and instance profile parameters to meet system requirements.
• Installation and configuration of Enterprise Portal EP 7.0 EHP 1.
• Involved in System, User, and Content administration of SAP EP 7.0 EHP 1.
• Implemented SSO in the Enterprise Portal with SAP logon tickets and configured the application servers to accept logon tickets and worked ontransport management
• Performed configuration of Administrative SLD (central SLD).
• Create and maintain documentation related to production batch jobs.
• Implemented disaster recovery systems(ECC, PI, CRM, SCM, Solman).

Confidential, Illinois

SAP BASIS/Net Weaver Administrator

Environment: SAP Net Weaver 7.3, ECC6.0, SCM7.1, CRM 7.1, Solution Manager 7.1, Enterprise Portal 7.3, GRC 5.3, PI/XI 7.1, BW7.3, Oracle 11g, Windows 2008.

Responsibilities:

• Supported ECC, SCM, BW, EP, Solution manager.
• Provided support to the users based upon the ticket system and priority of tickets.
• Performed RFC connections between SAP systems & third party tools.
• Applied NW7.3 SP09 patches to the SAP Java Portal systems.
• Performed trace analysis and worked with developers in analyzing the traces and providing suggestions to enhance application performance.
• OSS Remote Connection and Message opening and Working with SAP Support.
• Maintained and monitored and scheduled jobs.
• Performed Single-sign-on (SSO) for JAVA systems.
• Performed local client copy, remote client copy and System Refresh.
• Implemented load balancing of application servers using Logon Groups.
• Maintained SSL certificates and renewed for SAP Web dispatcher.
• Performed kernel upgrades and upgraded the support packs in ABAP system.
• Performed administration of JAVA stacks using tools like CONFIGTOOL, VISUAL ADMIN, Net Weaver Administrator, SDM, and JSPM.
• SLD setup & configuration in ABAP & JAVA systems.
• Provided support to the performance team and worked with them closely to get the optimized utilization of the SAP instances.
• Performed Oracle database administration using BR*Tools.
• Involved in complete project lifecycle from Project Preparation, Blueprint all through Go-Live and Post-Production support.
• Spool Administration like configuring printers and trouble-shooting spool request, deleting old spool jobs and printer management.
• Performed monitoring of SAP systems in the Landscape.
• Designed the system landscape and Transport Management System and Performed sizing requirements using SAP Quick sizer tool.
• Responsible to load & apply Support Packages, Add-ons, Kernel Upgrades and Hot patches (SPAM/SAINT).

Confidential, San Diego, CA

SAP Basis/Net Weaver Administrator

Environment: SAP ECC 6.0, Net weaver 2004s, EP 7.0, PI 7.0, BI 7.0, SCM 7.0, Oracle 10g, Linux enterprise server 9/10. IBM AIX 5.0

Responsibilities:

• Applied support packs to various systems like SRM, CRM, ECC, SCM and BI.
• Performed Single Sign on (SSO) configuration on various systems.
• Rescheduled background jobs which were suspended for upgrade.
• Performed system refresh using TDMS, homogeneous system copy.
• Reviewed Backup / Recovery procedures.
• Monitor, analyze system performance and file system.
• Client administration and copying clients - Local client copy.
• Used TMS to administer transport systems and configured the transport routes, coordinated development and customizing efforts using Workbench and Customizing Organizers, transported change requests between different clients & systems and used STMS to import change requests.
• Involved in Spool setup, Spool management and resolved printer issues.
• Involved in Performance monitoring, workload analysis and performance tuning.
• Responsible for providing reliable and timely maintenance and production support of the SAP System, BW/BI Systems.
• Responsible for applying SAP Notes using SNOTE.
• Monitoring and changing the startup, default and instance profile parameters to meet system requirements.
• Performed Daily administrative tasks which include monitoring system logs, work processes, locks and updates (SM12, SM13, SM21, ST22 and SM51).
• Created and monitored background jobs using SM36, SM37 and checking SM35.
• Troubleshooting system problems by analyzing system logs, Updating monitoring, alert monitors, System traces, Lock entries and System dumps.
• Create and maintain documentation whenever a change was made in the system.

Confidential, New York

SAP BASIS/NetWeaver Administrator

Environment: SAP 4.7/6.0, NetWeaver 2004s, SRM 5.0 Server, CRM 5.0, EPP6.0 SP2, SAP BW3.5, APO3.1, Business Packages, EMC Symmetric Storage, Solaris, Oracle 10g and SAP DB, HP-UX.

Responsibilities:

• Involved in Upgrade of SAP R/3 4.7 to ECC 6.0 and performed Unicode migration.
• Involved in installation and configuration of CRM 5.0.
• Performed Workload Analysis of SAP systems.
• Maintained the Profiles, fine-tuned Instance profiles parameters for performance improvement and Logon load balancing (SMLG).
• Responsible System Copy, Add-on & Support Package Applications Plug-Ins and Kernel Upgrades.
• Upgraded SPAM & SAINT tools.
• Spool Administration like configuring printers and trouble-shooting spool request, deleting old spool jobs and working with TemSe objects.
• Troubleshooting system problems by analyzing system log update monitoring and lock entries and configured Alert Monitor for System monitoring.
• Designed the system landscape and Transport Management System and Performed sizing requirements using SAP Quick size tool.
• Performed day-to-day monitoring of the SAP systems in the Landscape and troubleshooting the Issues.
• Created the procedures for system daily health checks, Weekly production support statues and Monthly system performance metrics.
• Responsible for SAP startup/Shutdown, and Maintenance, responsible for preparing disaster and recovery plan.
• Established Storage Management and Backup / Recovery procedures, Monitored the software for performance, system failures, failed updates, and runtime errors.
• Created data dictionary tables, views, maintenance dialogs, and customizing data in the IMG.
• Configured new clients and client copies as per business requirements.
• For printers, define output devices for local, remote and front-end printing. Define a logical spool server and use it on an output device. Manage spool and output requests, analyze and solve simple printing errors.
• 24x7 Production Support.

Confidential

SAP Basis Consultant

Environment: SAP R/3(4.6), SAP BW 2.0and 3.0b, Oracle 8i, UNIX, Win2000.

Responsibilities:

• Involved in complete project life cycle implementation and also involved in installation of Database.
• Co-ordinate with SAP to complete the Go-Live Analysis session and implemented the pre and post Go-Live Analysis steps.
• Defined and maintained the instance definition for OP Modes/Servers, Switching, Scheduling, and Work Process distribution.
• Maintained the Profiles, fine-tuned Instance profiles parameters for performance improvement and Logon load balancing (SMLG).
• Performed Homogeneous System Copy, Add-on & Support Package Applications Plug-Ins and Kernel Upgrades.
• For printers, define output devices for local, remote and front-end printing. Define a logical spool server and use it on an output device. Manage spool and output requests, analyze and solve simple printing errors.
• Spool Administration like configuring printers and trouble-shooting spool request, deleting old spool jobs and working with objects.
• Troubleshooting system problems by analyzing system log update monitoring and lock entries and configured Alert Monitor for System monitoring.
• Created the procedures for system daily health checks, Weekly production support status.
• Implemented the SAP Solution Manager instance to collect and analyze all system monitoring data for recommendations and problem analysis.
• Defined and maintained the instance definition for OP Modes/Servers, Switching, Scheduling, and Work Process distribution.

Confidential

SAP Basis Trainee

Environment: ECC 4.6, R/3 Enterprise Server (4.7/4.6C), BW 3.5, EP 6.0, CRM 4.0, WAS 6.40, ITS 6.20, Oracle 9i, MaxDB 7.5, Sun Solaris 9/10, Windows 2003.

Responsibilities:

• Installed Enterprise Portal 6.0 NetWeaver 04 and configured it with the R/3 and BW systems.
• Deployed the portal landscape of (DEV, QAS, and PROD) in a distributed environment.
• Configured SPOOL servers and output devices.
• Performed quick analyzing troubleshooting activity.
• Creation of Single and Composite role and user administration.
• Involved in setting up clients in the development system with required data for testing such as golden config client, Sandbox client, Development client, Unit testing client.
• Daily Monitoring of all the systems in landscape.
• User Administration(User Creation, de-activation, password reset etc.,)
• Applied Support packs for R/3 and involved in Post Installation activities
• Using BR-tools for Database Administration (Table space management, backups etc.,)
• Creating Transport Requests, importing the TRs in various SAP systems
• Applying SAP Notes through SNOTE
• Analyzing System Errors and ABAP Dumps
• Performing client Copies, Client Refresh and Client Exports