PROFESSIONAL PROFILE

Results oriented team player who can significantly improve organizational efficiency using skills in Enterprise Resource Planning ERP and Training. A proven track record of noteworthy improvements in learning processes including learning effectiveness measurement, learning strategy, curriculum and instructional design, leadership development and data analysis and configuration. Worked on various training initiatives that address the learning needs arising from business transformations, system implementations and solution/system upgrades in two major ERP systems - SAP and PeopleSoft.

AREAS OF EXPERTISE

• SAP R/3ECC- HCM, FI/CO, SCM, CRM, OTC, WM, MM, QM, SD, etc.
• RWD uPerform, Info Pak
• Kaplan STT Trainer
• Articulate Studio 09
• SharePoint 2010
• DocuTools
• Adult Learning Theory
• SCORM and Visio
• Microsoft Office 2003, 2007, 2010
• ADOBE Captivate, Flash, Dreamweaver and FrameMaker
• Training and Development
• ERP and Supply Chain Systems

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA 03/11- 05/11
SAP TRAINING DEVELOPER
SAPECC 6.0 Modules: SD and FICO

• MABEL Implementation/Deployment: Curriculum development-worked with project team members, Business Process Owners (BPO's) and Subject Matter Experts (SME's) as necessary to develop appropriate documentation and training materials, Job Aids, and SharePoint information. Performed Train the Trainer sessions for SME's and power users
• SelecticaImplementation:Story boarded for Web Based Training.Effectively communicated product story, including benefits and functionality to internal stakeholders. Articulate studio 09 was used to upload the content

SAP FICO CONSULTANT 03/11-(2 weeks)
SAPECC 6.0 Modules: SD and FICO

• Technical writing for PM workshops
• UpdatedFRICEW documents due to newly in scope requirements

Confidential, College Park, GA 06/10- 03/11
DOCUMENTATION AND TRAINING MANAGER
SAP ECC 6.0 Modules: FI/CO, MM, CRM, PP, SD and QM

• Manage and trained employees on all software training activities for the USdivision. Including:SAP ECC 6.0 testing, curriculum development, class scheduling; Migrated users from Microsoft Office 2003 and 2007to2010, Delivered ATT Web Conferencing training, delivered Office Communicator training to end users
• Delivered Onboarding training for all new SAP project members and administered refresher training for current end users.Responsible for identifying, planning and executing needs for training, performance, educational programs
• Work with project team members, Business Process Owners (BPO's) and subject matter experts (SME's) as necessary to develop appropriate documentation and performance measures for training, learning and performance, job aids, promotional materials, and SharePoint information.
• Design, develop and deliver product training materials. Effectively communicate product story, including benefits and functionality to internal stakeholders. Work with product managers and prepared documentation that helped launch new products. Develop and deliver market readiness tools and materials to the project team.

Confidential, Columbia, SC 09/09-06/10
SAPTRAINER AND INSTRUCTIONAL DESIGNER, Public Sector
Project Description: Roll out of SAP HR modules - ECC 6.0

• Instructional Design and Manuals, Job Aids, Self-paced guides, Authoring tools, Curriculums, Web Training, Simulations, etc.
• Trainer for the SAP Enterprise Change and Communications Team
• Trained new SAP project members, Agency trainers, and customer-learners (Train the trainer)
• Delivered training to a variety of audiences understanding and applying adult learning principles
• Assisted with training management, curriculum development, class scheduling, student registration and testing, awarding of certificates
• Participated in various workshops and presentations to educate users and to promote the SAP project

Confidential, Atlanta, GA 06/06-05/09
IBM-SAP LEARNING CONSULTANT, Private Sector

• Learning Consultant for SAP ECC 6.0 implementations: Led the development and delivery of the end user training programs, then led the development of the training Help Desk for ongoing support during the implementation of SAP to over 1500end users
• Translated and prepared information into comprehensible written documentation. Also reviewed and refined the development of policies and procedures
• Provided online context-sensitive Work Instructions to end users. During each phase, provided quality reviews of training materials and uPerform end user documentation created by other team members. Mentored newer consultants in the Learning and Development methodology on SAP implementation projects
• Performed User Acceptance Testing: During this type of testing the specific focus is the exact real world usage of the application. The Test cases were written using real world scenarios for the application
• Training & Development material customized for the needs of the organization; FICO, MM, PS, WM, SCM, MDM, QM, SD, MM, HR, etc.
• Prepared short and long-term training schedules to track progress of participants to ensure that the learning objectives are being met while checking for compliance and completion of all requirements for assigned personnel. Successfully managed relationships with global counterparts from both IBM and its clients. Conducted "Train the trainer" sessions for SME's and BPO's

TRAINING ASSIGNMENTS:

SAP Instructional Designer/Trainer, Milford, CT 11/08- 05/09
Project Description: Roll-out of FI/CO, HR, AA, MM Modules - ECC 6.0
Training Material Developed: QRG\'s, Curriculums, Outlines, Concept Decks, BPP\'s, etc.
Retail Industry: Ann Taylor (retail)

SAP Training Developer, Canton, MI 05/08-11/08
Project Description: Roll-out of FI/CO, HR, S2P, LE, MDM, OTC, QM, PPAP - ECC 6.0
Training Material Developed: Outlines, Concept Decks, BPP's, etc.
Automotive Industry: Yazaki North America (YNA) Corporation (world\'s largest producer of wire harnesses)

SAP Training Developer Warsaw, IN 12/07-05/08
Project Description: Roll-out of FI/CO, HR, MM, P2P, WM, ATP Modules - ECC 6.0
Material Developed: WRICEF Documents, QRG\'s, Curriculums, Outlines, Concept Decks, BPP\'s, etc.
Medical Device Industry: Zimmer Inc. (world leader of orthopedic products and instruments)

IBM-SAP CONSULTANT, Private Sector

• SAP FI/CO and MM Experience in Implementation,Configuration, Testing and Support
• Consultation with the business, provide assistance in identification of business process improvements and also liaised with Basis team for processing all transports through clients
• Analyzed the Business Process Requirements provided by the client
• Assisted the Project Lead during the Project Preparation Phase
• Conducted meetings with users to understand the workflow of the As-Is system
• Analyzed workflow to design the To-Be solution & documented the same in the Business Blueprint Phase
• Documented the Project Structure & the Process Stepswith information such as the Name of the Process steps along with the textualdescription of their functions, IMG menu paths & Transaction codes
• Underwent a training to understand the legacy system
• Contributed towards reframing certain processes and conducted training for the end-users to transfer knowledge about the user-friendly new system & changes within the same

CONFIGURATION ASSIGNMENTS:

SAP FICO/MM Consultant, Warsaw, IN 06/07-12/07
Project Description: Roll-out of FI/CO, HR, MM, P2P, WM, ATP Modules - ECC 6.0
Material Developed: WRICEF Documents, QRG\'s, Curriculums, Outlines, Concept Decks, BPP\'s, etc.
Medical Device Industry: Zimmer Inc. (world leader of orthopedic products and instruments)

SAP Validation Consultant, Minneapolis, MN 06/06 - 08/06
Project Description: Roll-out of FI/CO and HR Modules - ECC 6.0
Material Developed: System Specification Documents, Validation Compliance
Medical Device Industry: Medtronic Inc., a leading medical technology company

EDUCATION

BACHELOR OF SCIENCE: Business & Technology Management