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Operations Project Manager Resume

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San Diego, CA

Education

  •  Confidential University
  • BA Degree in Management Information Systems (MIS) ,
  •  Confidential University
  • BA Degree in Management Information Systems
  • Confidential College
  • ITIL/ITSM Received a Certificate in IT Service Management
  • Confidential College
  • BA Degree in Business Management
  • Confidential University
  • TPS Received a Certificate in Lean Concepts and Implementation
  • Confidential University
  • PMP Certification in Project Management

Summary

  • Twenty-five years progressive experience in Production Management, supply chain, Operations and Manufacturing. Recognized for ability to streamline operations while building and managing integrated processes across multiple functional areas. Adept at dismantling departmental silos. Manage all elements of quote-to-cash cycle including: Customer Service Product & Manufacturing Engineering, Inside Sales, Manufacturing, Post Sales Service, Human Resources, New Product Development, Distribution, Technical Support, Quality Assurance, Business Plans, Lean Manufacturing.

Professional Experience

TECHNICAL FIELDS

  • SAP Certified in MM/PP, AOP, Variant Configuration, Mobility, BOBJ and BYD
  • Team Leader in implementation, customization and production support/co-ordination in SAP MM/PP, CRM, SRM, APO modules (DP, SNP, PP/DS), ERP, Variant Configuration, MRP/MPS, PP/PI module. Implementation experience with ASAP methodology includes Project Preparation, Business Blueprint, Realization, Final Preparation, and Go Live and Support with Continuous improvement.
  • Proven track record leading (as Project / Program Manager) with over 8-10 large SAP project implementations.
  • Over 15 years experience in enterprise project implementation and software development project management.
  • I’m highly self-motivated and directed with keen attention to detail.
  • Strong project management skills with successful experience leading small to large scale enterprise SAP projects both international and domestic
  • Self-motivated and highly professional with exceptional verbal and written communications skills.
  • Over 14 full life cycle configuration and implementations of SAP to business units both Domestic and International,
  • Design and configuration of SAP PP module for functionality of Bill of Material, Work centers, Routings and transactional data like Demand Management, Material Requirement Planning.
  • Expert in complete PP life cycle, Business Plan, SOP, Demand Management, MPS, MRP, RCCP ( rough cut capacity planning) , planned orders, production orders, Shop floor activities, production reporting and confirmations
  • Over 12 years in SAP Project Manager (PM) had direct accountability for the scope, quality and financials of complex SAP engagements involving technology, process, & organizational change initiatives. Provided hands-on leadership/direction to the team.
  • 21 years in Lean Manufacturing Concepts and Implementations using TQM, QM, Japanese management principles the Toyota Production System, and Lee Iacocca LEANmethods
  • Expert in discreet and repetitive manufacturing processes
  • Completed the Rockwell Collins LDP Training and Management Fundamentals training
  • 18 years in SAP R/3 v3.1, v4.6, v4.7 and ECC 5.0, CRM, SRM, APO, ERP, Variant Configuration, MRP/MPS, ABAP Coding, BW/ABAP Queries.
  • Over 15 year of diversified Functional experience in manufacturing Industries in design, development, planning and implementation of product produced, including experience in implementing SAP MMPP, CRM, APO, ERP, Variant Configuration, MRP/MPS and PP - PI across various industries.
  • Expert in Configuration of SAP R/3 v3.1, v4.6, v4.7 and ECC 6.0, MM/PP, CRM, SRM, APO modules (DP, SNP, PP/DS), ERP, Variant Configuration, MRP/MPS, Material Master Data including material types, work centers, BOM and repetitive and discrete manufacturing, Demand Planning for Planning areas, Designing Planning Books & Data views, Designing Macros, and maintain forecast profiles, Time Bucket profiles and Storage Bucket Profiles.
  • Creating and configuring of SAP PP – PI Material master, Master Recipes and Resources.
  • Established and maintained data connection between SAP R/3 and APO using Core Data Interface (CIF).
  • Worked on Data Migration using LSMW and BDC Procedures
  • Expert in Lean Kan Ban and Warehouse Management
  • Designed Database structures within SQL 7.0, and Oracle 9i
  • Visual Basic, Oracle, UNIX, MUMPS, SAS V9, EDI, MQ, INSIGHT, MVS, DB2, CICS, IMS, DEC/VAX/VMS, PeopleSoft
  • Expert With over 20 years in Industrial Engineering, Engineering, Production Control, Planning, Supervision, Management, and Manager Material Programs
  • 4 years working relationship with the DOD on the J-Stars program
  • Expert in Microsoft Office and Windows 95, 97, 98, 2000, XP, 2003

Confidential, South San Francisco, CA September 2010 to Present
Consulting Services Manager
As a Consulting Services Manager, I managed and delivered large, complex client engagements that identify, design, and implement creative business solutions and technology solutions around MM/PP, CRM, SRM, APO modules (DP, SNP, PP/DS), ERP, Variant Configuration, MRP/MPS, PP/PI module. I was instrumental in firm\'s growth and development in a variety of ways, including:

  • Engagement Management: managing engagement risk, project economics including planning and budgeting, managing accounts receivable, defines deliverable content,ensures buy-in of proposed solutions from top management levels at the client.
  • Business Development: developed and maintained contact with top decision makers at key clients, organized and lead pursuit teams, participating and leading aspectsof the proposal development process, contributes to proposal pricing strategy.
  • Practice Development & Eminence: development of solutions and methodologies,development of "thought ware" and "point-of-view" documents, public speaking and publication in industry periodicals.
  • People Development: performed role of counselor and coach, provided input andguidance into the firms staffing process, and actively participates in staff recruitment and retention activities.

Confidential, San Diego, CA May 2009 to September 2010
Operations Project Manager

  • Initiate assessment of Scope and Issues relative to Project Requirements.
  • Create and continuously maintain an “Asset Information Reference Database” - Detailed spreadsheets providing update and visibility of:
      • All impacted replacement Hardware part numbers & Related Serial #’s
      • Related information for Air Vehicles: Placement and Physical Location, Availability, Quantities, Removal and Re-Installation Planning
      • Complete Asset Tracking: Movement, Configurations, Requirements, and Current Condition, Issues, Constraints, Open Actions.
      • Asset Requirement Dates: Supply Chain, Mfg, Air Vehicles, and Programs
  • Facilitate Daily NGC Integrated Product Team Meetings to identify all material requirements, plans, work in process, and finish goods relative to required delivery dates
  • Participate, Facilitate, Lead and Provide real time info. To standing Supplier (Rework / Test) status meetings – assist supplier tasking and communications to maintain Program / Production / Recovery Schedule
  • Provide detailed presentation of latest status and visibility at standing Weekly Program Team Meetings (PTM): Prepare Data for discussions with affected T&E, ILS, and Manufacturing team members.
  • Visits to Suppliers, NGC Mfg Sites (i.e., PMC and Edwards Air Force Base, as necessary, to maintain effective contact and communication with relevant stakeholders to maintain communicated delivery dates.
  • Provide Daily and Weekly Performance Summaries and Communication links with HALE IPT, Actuator IPT, Execution Teams and Program Management for Total Program Visibility.
  • Support additional Program Change Requests (PCRs) and facilitate the creation, drawing and Implementation negotiations, priorities, and processing of new engineering, engineering changes parts requirements and ME planning needed to authorize Asset upgrades.
  • Development of Critical Project Plan and related Schedules:
    • Assessment and Establishment and planning of tasks
    • Task identification, durations, processes, lead-times
    • Impact on Program Operations / Priorities
    • Precedence requirements and relationships
    • Progress task and Action Item completions
    • Integration of Requirements with competing pressures and resources
  • Report progress, provide program / customer summaries, metrics to Mgt on daily and weekly recurrences
  • Identify and report challenges to management and key stakeholders

Confidential., Houston, TX January 2009 to May 2009
Sr. SAP Solutions Architect

  • Utilized SAP MM/PP (Material Management & Product Planning) functional expertise to address incidents and problems escalated from the SAP Help Desk team. Design, build, configure, test and roll-out application fixes (change requests), according to agreed deadlines.
  • Provide Configuration expertise in PS, MM/PP, CRM, SRM, APO modules (DP, SNP, PP/DS), ERP, Variant Configuration, MRP/MPS, Material Master Data
  • Completed design, configuration, deployment and stabilization, of lean Concepts in the 9 months at Fender using the TPS concepts.
  • Performed Global SAP Supply Chain Management (SCM) / APO Configuration, Process Analysis and Support for all APO users in the U.S. Divisions and International Affiliates.
  • Lead implementation and configuration of APO Processes.
  • Provided leadership and “hands-on” configuration for the SAP APO modules.
  • Accountable for reliability and availability of SAP APO configuration. .
  • Instrumental in process improvements through use of SAP APO modules.
  • APO Configuration: Responsibilities include design of the SAP APO configuration DP Macros, Planning area, Planning book configuration and data staging and customization to meet the business process design and application requirements. SAP APO DP translate functional requirements into technical terms relevant to SAP APO to assist with the detailed technical design tasks within the APO DP/ BW application.
  • Project work plan managed via Accelerated SAP (ASAP) Methodology:
  • Project Preparation (build project scope, build technical and functional teams).
    • Business Blueprinting (establish system design).
    • Realizations (configure and test system).
    • Final Preparation (test production system, load data, train).
  • Participated in Regional and Local Specific application enhancements and projects, as project team members. Design, build, configure, test and roll-out application enhancements and projects, according to agreed deliverables and deadlines.
  • Worked with the Applications Management teams, Development teams and Help Desk teams to ensure that services meet the terms of the Service Level Agreements with CLIENT.
  • Provided mentoring and coaching to all Help Desk Analysts and junior SAP Applications Management Analysts. Responsible for ensuring that the junior Analysts demonstrate the required SAP application and business process skills.
  • Reviewed information, incidents, problems and analysis collected and escalated by the SAP Help Desk team. Perform additional analysis of incidents and problems. Resolve the incidents and problems.
  • Provided customer focus by ensuring that SAP Logistic Applications Management services are delivered to meet customer business needs and expectations.
  • Ensured adherence to Corporate IT policies, guidelines, and procedures.
  • Escalated incidents and problems, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the customer.
  • Established strong working relationships and understanding between the SAP Application Management team members, SAP Help Desk team and other support teams.
  • Notified users of resolutions.
  • Provided indepth knowledge of developments in the SAP MM/PP application and service interruptions.
  • Very Proactive in the development and knowledge of business processes, and SAP Logistic functionality and configuration. Receptive to performance and developmental feedback.
  • Evaluated application change requests for fixes and enhancements. Coordinated development of approved SAP Logistic enhancement requests and application fixes with the SAP Technical Analyst team. Ensure the integrity of the regional application system and new business practices, processes and enhancements are understood by the SAP Applications Management team.
  • Assisted and supported SAP Applications Management Team Lead in planning, coordinating, and ensuring timely and quality delivery of enhancements.
  • Ensured that development efforts delivered by CSC are successful and on/under budget.
  • Participated in Regional and Local Specific application projects, as project team members.
  • Performed As-Is" analysis, user requirements gathering, design "To-Be" processes, perform solution definitions, build/configure/test the SAP solution, train personnel and perform application roll-outs across the CLIENT group of companies.
  • Reviewed project deliverables and ensure quality. Ensure that the project develops sufficient documented knowledge capital to ensure that CSC can perform future support, maintenance and enhancements.
  • Supported the Transition Manager in ensuring that all functional and technical knowledge is captured. Identified and manage gaps in the Regional design. Ensure that the service delivery and operations team is fully trained to support the application. Perform job shadowing and go-live preparations.
  • Maintained an understanding of customer Service Level Agreements.
  • Delivered application support, application enhancement and developments within agreed service levels and budgetary guidelines defined in the CLIENT IT Service Level Agreement.
  • Develop, implement, maintain, and ensure adherence to CSC IT support procedures.
  • Develop and implement operational continuous improvement, service efficiency initiatives, application improvement, and application rationalization to better serve CLIENT business needs.
  • Help with regular reviews and analysis of Problem Management data to highlight causes of frequent or high impact failures and suggest preventative action.
  • Entered common solutions into the knowledge database and train the SAP Help Desk team to resolve these common issues.
  • Provided inputs into the career development and training of the SAP Help Desk personnel. Train and develop SAP Help Desk personnel into future competent and skilled SAP Support and operations personnel. Ensure that SAP Help Desk personnel have appropriate business process and SAP application knowledge. Monitor and evaluate performance and provide feedback.

Confidential, Corona, CA October 2007 to January 2009
Sr. Business Process Analyst

  • Responsible for design/configuration of Production Planning Detailed Scheduling module with complex production scheduling.
  • Responsible for design/configuration of the Production Planning module in SAP
  • Performed end-user training and developed documentation for PP Manufacturing
  • Use SAP technology as a platform to enable strategic business objectives and create an integrated Enterprise Resource Planning (ERP) system based on industry best practices.
  • Responsible for leading project teams in delivering a solution to the customer using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract Managed cross-functional team chartered to design, develop, and deploy a single-instance ERP system across the complete quote-to-cash cycle of two divisions.
  • Provide Configuration expertise in PS, MM/PP, CRM, SRM, APO modules (DP, SNP, PP/DS), ERP, Variant Configuration, MRP/MPS, Material Master Data
  • Completed design, configuration, deployment and stabilization, of lean Concepts in the 9 months at Fender using the TPS concepts.
  • Performed Global SAP Supply Chain Management (SCM) / APO Configuration, Process Analysis and Support for all APO users in the U.S. Divisions and International Affiliates.
  • Lead implementation and configuration of APO Processes.
  • Provided leadership and “hands-on” configuration for the SAP APO modules.
  • Accountable for reliability and availability of SAP APO configuration. .
  • Instrumental in process improvements through use of SAP APO modules. .
  • APO Configuration: Responsibilities include design of the SAP APO configuration DP Macros, Planning area, Planning book configuration and data staging and customization to meet the business process design and application requirements. SAP APO DP translate functional requirements into technical terms relevant to SAP APO to assist with the detailed technical design tasks within the APO DP/ BW application.
  • Project work plan managed via Accelerated SAP (ASAP) Methodology:
    • Project Preparation (build project scope, build technical and functional teams).
    • Business Blueprinting (establish system design).
    • Realizations (configure and test system).
    • Final Preparation (test production system, load data, train).

Confidential, Cedar Rapids, IA October 2000 to 2007
Sr. Business Integration Analyst MM/PP
Responsible for leading project teams in delivering a solution to the customer using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract.
Provided hands-on leadership/direction to the team. Responsibilities include: developing work plans, managing deadlines, coordination of teams/sub-teams, estimating project skill requirements, defining & agreeing on deliverables/milestones/scope, communicating status & vision to client management (mgt) and stakeholders, overall team mgt, budget mgt, risk mgt. Also provided leadership, managerial & client relationship skills with the ability to work closely with process owners/key stakeholders to communicate progress/vision & facilitate buy-in. In addition, I was responsible for managing 3 complex SAP v4.6, v4.7 and ECC 5.0 upgrades.

  • Responsible for design/configuration of Production Planning Detailed Scheduling module with complex production scheduling.
  • Responsible for design/configuration of the Production Planning module in SAP
  • Performed end-user training and developed documentation for PP Manufacturing
  • Responsible for the complete PP life cycle, Business plan, SOP, Demand Management, MPS, MRP, RCCP ( rough cut capacity planning) , planned orders, production orders, Shop floor activities, production reporting and confirmations
  • Provided technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet business objectives.
  • Responsible for SAP configuration, project management, and business consultation as it relates to the Production Planning, Production Control, Shop floor and inventory management functions in SAP.
  • Provide Configuration expertise in MM/PP, CRM, SRM, APO, ERP, Variant Configuration, MRP/MPS, Material Master Data
  • Responsible for the Design, Configuration and integration of PP-PI to other SAP modules
  • Used Graphical interface as well as Java mapping within PI.
    Used Various PI Adaptors - SOAP / JDBC /JMS / File / IDOC /RFC
  • Support the MM/PP team globally and our goal is to define and implement high level solutions that automate business processes across all business.
  • Highly experienced in configuring SAP using SAP tools specific to MM/PP modules as it relates to material management, shop floor control, MRP, BOM’s, routings, capacity planning and costing.
  • Excellent communications skills and the ability to work collaboratively with a wide range of business partners globally. This includes the ability to gather requirements and provide value added recommendations for process improvements.
  • Strong business knowledge of an ERP environment and familiarity with APICS concept.
  • Additionally, strong technical and project management expertise and able to confidently translate business requirements into technical specification, create detailed project plans and oversee project execution at multiple levels.

Confidential, Dallas, TX 1989 - 2000

  • SR. Business Integration Analyst – Production/Materials Systems
  • Perform detailed Analyst and definitions of Production/Materials Data System requirements (SAP R/3 3.1), proposed systems or changes, and operational problems with existing systems.
  • Implemented and stabilized new and Existing Production Manufacturing Processes while simultaneously reducing fixed costs by 34%, inventory by 30%,. Instilled customer-centric focus by deployment of cellular manufacturing, lean concepts, and improved execution of MRP. Reduced past due order backlog from 25% of total backlog to -0-. Reduced quotation lead-time 50%.
  • Revised manufacturing strategy, process flow and plant layout from process-oriented configuration to cellular focused-factory employing lean concepts.
  • Increased inventory turns from 5 to 20, reduced inventory by 75%, reduced scrap by 68%, increased productivity by 50%, and reduced manufacturing space requirements by 25%.
  • Provide systems maintenance and implementation coordination.
  • Responsible for performing in-depth studies of Materials Organization work processes and tasks to determine data systems requirements and/or modifications. Assist superior in performance of cost and feasibility studies of proposed systems or changes and make recommendations based on analysis of studies. Coordinate with other organizations to ensure proper interface and capability sharing between respective systems.
  • Interface with Computer Department programmer/analysts as required in translating systems specifications into computer programming language. Establish requirements of output documents including format or reports, method of information identification and required frequency of outputs or usage. Coordinate and assist in implementation of Materials data systems including development of training aids and manuals for employee instruction, presentation of employee briefings, and documentation of detailed operations of procedural coverage. Assist in testing of new systems and in measuring efficiency of operations. Maintain surveillance on existing data systems as assigned, identify required changes, and resolve operational problems. Perform other related duties as assigned.
  • Analyst Material Administrative Sr.
  • Responsible for collection, processing, analyzing, and dissemination of sector and business area material process metric packages.
  • Interface with Sector Home Room Directors and Business Areas regarding Metrics.
  • Work closely with Manager of Material Customer Support and interface with customers on PROCAS metric requirements.

Confidential, Lake Charles, LA

  • DCMC 4½ years
  • I’ve had a working relationship with the DCMC on the joint stars program for the 4½ years and was proven to be invaluable during this time frame in many aspects of the program with several letters of appreciation from the local DCMC.
  • Instrumental in fostering and maintaining an outstanding working relationship working several extra hours to make adjustments to the many varied requirements.
  • While in Lake Charles I worked as an Acting Supervisor, Industrial Engineer, Engineer, Planner/Scheduler, Production Control Analyst, and a Material Group Leader.

Material Group Leader

  • Responsible for all Material Operations issues related to IPT programs operations, including ensuring continuous support to Manufacturing and compliance with customer requirements.
  • Lead all of the material operations including receiving, material expediting, inventory control, shipping, and property management.
  • Deployed lean concepts throughout the Process Areas
  • Interface with functional IPT Management and local DCMC.

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