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Summary
SAP Consultant with 2 years of experience in Implementation and Maintenance & Support project with Eminentlabs Software Pvt Ltd. And 1.8 years of experience in Sales and Marketing with RICOH India Ltd.

Employment History
Project 1
Company ,Confidential

Client Confidential

Project Enhancements and Maintenance Support (SAP ECC 6.0)

From 01/2009 to 10/2009

Description
My role in this project is to support on-going issues, analyze the business processes in-order to offer suitable solutions to the issues.

Responsibilities

Solved the service request raised by the end user by providing effective solutions for business within the time frame agreed upon in the SLA.

Handled Customization, Configuration and Enhancements related issues.

Prepared test cases for various enhancements carried out and provided training to end users.
Implemented special business process like Depot Sales, Stock Transfer - Depot, Manufacturing Plant.
Configured Supplementary invoice, Depot Sales Returns.
Provided solution for Special business transactions like Inter Company Stock Transfer Order and Third Party Customer Processing (Integrated with MM for movement types, Picking, MRP type, inter company stock transfer, Availability check and transfer of requirements).
Involved in Cross Functionality of SD with MM, PP and LE.
Defined Pricing Procedure using Condition Techniques based on distribution channel and created Access sequences for Specific division.
Performed Unit Testing and involved in Functional Integration testing to ensure that new enhancements do not adversely affect existing functionality.
Knowledge on Smart Forms in SD (Billing).
Used debugging techniques to find out issues in programs.
Knowledge on Module Pool Programming, Classical reports and Interactive reports.
Knowledge on EDI, ALE, IDOC.

Project 2

Company,Confidential

Client, Confidential

Project Implementation (SAP R/3 4.7)

From 01/2008 to 12/2008

Description
Active contribution throughout the project life-cycle from developing the Functional specifications, Detailed Analysis, Design, Construction, Integration and Final Implementation of the SAP system.

Responsibilities

Implemented SAP R/3 4.7 Using ASAP methodology.
Understanding and analyzing customer “AS-IS” business process and mapping “TO-BE” business processes for SAP R/3 SD implementation.
Configured & building up organizational structures which include sales organization distribution channel, division, sales offices and sales groups.
Involved in configuration of sales Inquires, Quotations, Sales order, Shipping, Billing, Scheduling Agreements and Pricing.
Involved in Cross Functionality of SD with MM and FICO.
Configured Customer master, material master, and Customer Material Info Master.
Created new Pricing Procedure, Condition Type, Access Sequence and Condition tables
Configured customer master and Settings for field selection of customer master data. Configured and created OTC (order to cash), deliver types, inter-company sales.
Designed and configured sales scenarios like Third party orders and OTC (Order to Cash) order management process with order types, item categories, schedule lines, and copy control for sales and billing documents, specifying different copying requirements.
Configured basic functions like Material determination, Partner Determination, Free goods determination, Material Listing/exclusion and Item Proposals.
Worked on LSMW and BDC for data transfer from a non-sap system to sap system.
Involved in Unit Testing, User Acceptance Testing, Functional Integration Testing and Performance Testing.
Post implementation support and trouble shooting, follow-up on initial user problems and resolving them by making required changes.
Participated in end user requirement gathering, knowledge transfer and trainings to business users.
Prepared end user documentation.

Prior Positions

Company,Confidential

Job Title Territory Manager (Sales)

From 02/2006 to 09/2007

Description

Ricoh Company Ltd. Japan, the parent company of Ricoh India Limited, is a leading global player in the area of Imaging solutions like Multifunction Printers, Services and Software, Scanners etc, It has worldwide operations through 317 subsidiaries and affiliates (105 companies in Japan and 212 overseas) employing more than 83,400 employees across the globe.

Responsibilities

Generated and maintained sales revenue in the assigned territory.
Developed and managed new accounts.
Generated Enquiry, Preparation of quotation, coordinating with logistics team to deliver the product on time.
Coordinated proactively with potential clients to develop leads for the products and close deals.
Meeting with the customers to promote the new product by giving demos and assist with the development of the existing product.
Maintained the Sales Force Automation (SFA) sheet for CRM activities.

Educations

Bachelor of Engineering

Awards & Achievements

Achieved 150% in REVENUE TARGET.
Got achievement award for outstanding performance in Australia for the year 2007.

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