SUMMARY:

• 10+ years of IT experience
• 2+ years of experience in AWS - Amazon Webservices Cloud Engineering/Support
• 7+ years of overall SAP Implementation BASIS support
• 4 years SAP HANA Technical experience

TECHNICAL SKILLS:

SAP Technical: SAP ECC6.0 EHP 7, SAP BW 731, and SCM 7.0 EHP2, CRM 7.0, Solution Manager 7.0/7.1/7.2, 7.1 SR1, SAP BO 4.1 SP5, BODS 4.1, SAP PI 731 and SAP EP 731 .

Operating System: AIX6.1, LINUX 4.1 and SUSE Linux, and Widows Server 2003/2008/2008 R2, 11.3

Databases: SAP HANA 1.0 Rev 82/92/102, Oracle 9i /10g/11g, MS SQL Server 2000/2005/2008/2008 R2, IBM DB2 9.7/10.5, Defect Tracking Tools: LVM, SPC, HPSM, Manage now, IT Direct

Environment: AWS EC2, VMWare, Windows 2008, JBOSS, Tomcat Apache, Oracle, CLOUD WATCH, CLOUDFORMATION, GRUNT, GIT, CHEF, LINUX, Data Center Migration AWS, Jenkins, EC2, Chef, LINUX, Maven, GIT.

Networking: Routing & switching

EXPERIENCE:

Confidential

SENIOR AWS CLOUD/SAP BASIS ENGINEER

Responsibilities:

• Involved in designing and deploying a multitude applications utilizing almost all of the AWS stack (Including EC2, Route53, S3, RDS, Dynamo DB, SNS, SQS, IAM) focusing on high-availability, fault tolerance, and auto-scaling.
• Migrating the current Linux environment to AWS/RHEL Linux environment and used auto scaling feature.
• Install and configure chef server / workstation and nodes via CLI tools to AWS nodes.
• Increasing EBS backed volume storage capacity when the root volume is full using AWS EBS Volume feature.
• Managing day to day SAP Basis issues for AWS hosted customers
• I ntegrating on premise SAP systems with HANA Cloud Portal.
• Hana Cloud Portal integration with ECC (Configuring Cloud connector and Gateway).
• Hana Cloud portal and Active Directory integration.
• Created S3 backups using versioning enable and moved objects to Amazon Glacier for archiving purpose.
• Used Chef for configuration management.
• Used GZIP with AWS Cloud front to forward compressed files to destination node/instances.
• Created users and groups using IAM and assigned individual policies to each group.
• Deploying and managing all SAP Applications on AWS.
• Providing SAP Basis/S4 HANA support activities.
• Upgrading and Migrating SAP systems from Sybase, Oracle, SQL to SAP HANA
• Created load balancers (ELB) and used Route53 with failover and latency options for high availability and fault tolerance.
• Configured Security group for EC2 Window and Linux instances and also for puppet master and puppet agents.
• Experience with monitoring tools such as Cloud Watch.
• Good understanding of ELB, security groups, NACL, NAT, firewall and Route 53.

SAP HANA/AWS-AMAZON WEBSERVICES SUPPORT LEAD/SAP BASIS PRODUCTION SUPPORT

Responsibilities:

• SAP HANA/BASIS, S/4HANA Support, management, troubleshooting, configuration, and migrations for Accenture NA customers.
• Built SAP, HANA, ORACLE and other SYSTEMs in AWS-Amazon Web Services
• Supported the overall AWS EC2 Infrastructure.
• Worked in Windows and Linux server environments.
• Worked as a Team Lead to provide the optimal solution for both business needs and project standards.
• Estimating effort and resources required for projects and working with project managers to structure projects.
• Provided excellent customer service to clients
• Built strong formal and informal relationships.
• Worked in ambiguous situations/environments
• Demonstrated the ability to break down problems into constituent parts
• Developed and drove plans for resolution.
• Set up HCI-DS Agent on premise.
• Success Factors Adapter configuration in SAP HANA Cloud Integration HCI
• Extracted data from SuccessFators to File Format (.csv) using HCI-DS
• Documentation of developing detailed how to guides.
• Mentored junior staff members.
• Monitored all systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space)
• Installed / Configured SLT server and initiated data load from ECC to HANA.
• Performed SAP client administration, including creating clients, copying clients, deleting clients, and exporting and importing clients

Confidential,Newtown Square PA

SAP Basis Technical Consultant

Responsibilities:

• Daily Support of SAP Landscape Infrastructure.
• Major responsibilities are daily Basis administration, problem analysis & resolution task such as client copies refreshes, Kernel upgrades, patching of ABAP and Java stacks.
• Resolving all Basis related issues, Upgrades, Support Packs, Short Dumps, OSS Notes, client copies and refreshes in Windows and Unix platforms.
• Setting up &monitoring all the SAP systems through SAP Solution manager.
• Managing SAP users, authorizations, and profiles, distributing online SAP user workloads, monitoring and managing SAP background job workloads.
• Working with client team to verify issues, troubleshoot and open messages on behalf of Customer when necessary to provide resolution.
• SAP Transport management, SPAU/SAINT, SAP kernel, SQL Server& Windows Server upgrades)
• Unicode conversations and system upgrades
• Configuring Single Sign-on backend ECC system.
• Application of Java kernel upgrades.
• Administration of SAP AS on Window server platform.
• Performing OS/DB migrations from MaxDB, Oracle to Windows platform.
• Working with the SAP Managed cloud in building ECC, HANA & S/4HANA systems.
• Migrations using SUM DMO.

Technical Consultant, Platform

Responsibilities:

• HANA verification and upgrade, SLT and Data Services configuration and Replication.
• Verified HANA appliance delivered by HW vendor
• Troubleshooting of issues with appliance as delivered by HW vendor.
• Upgrading HANA DB using HLM tool.
• Sized, configured and troubleshot SLT replication across the three landscape architecture.
• Monitoring data replication in ECC, SLT and HANA.
• Created custom filter and data type conversion rules for SLT replication.
• Sized and configured Data Services.
• Provided Admin and Modeler security roles.
• Planned HANA backup strategy with systems administration team
• Knowledge transfer of HANA administration.
• Activated HANA live models.
• Performed day-to-day monitoring and administration of all SAP and ERP systems.

Cloud Technical Consultant

Responsibilities:

• Design and Implementation of SAP R3/HANA landscapes.
• Administering SAP database with database administrators.
• Planning and performing database upgrades, Unicode conversions, applying database maintenance, designing and maintaining physical database layout, performing database reorganizations.
• Designing and implementing backup and restore strategy, maintaining database security, administering database performance, managing database storage and database problem determination and resolution, and performing other duties.
• Migrating SAP ECC systems to SAP HANA on cloud.
• SAP S/4HANA Implementation.
• HANA installation using HDBLCM/HDBLCMGUI.
• Migrating SAP BW to SAP HANA on premise and on cloud.
• Perform SAP client administration, including creating clients, copying clients, deleting clients, and exporting and importing clients.
• Implementation of SoH for various SAP customers
• Develop and maintain system documentation for all SAP instances across the landscape
• Managing SAP users, authorizations, and profiles, distributing the online SAP user workload, and monitoring and managing SAP background job workloads.
• Installed/Configured SLT server and initiated data load from ECC to HANA.
• Configured SDA to remote Databases ie Oracle, SQL, Teradata etc.
• SOAMANAGER Succesfactor configuration in ECC systems
• Monitored data load performance in SLT and made necessary changes to accelerated data load.
• Implementing and maintaining multiple SAP components that comprise the SAP Reporting environment (Lumira, BODS, BOBJ, and BW on HANA).
• Setting up HCI (HANA Cloud Integration)-DS Agents.
• AS400/Mainframe batch processing.
• Knowledge of SAP Fiori Implementation.
• Upgrading HANA system to recent SP.

Technical Consultant

Responsibilities:

• HANA verification and upgrade, installation of SLT, and configuration of accelerator prerequisites and replication framework.
• Verified HANA appliance delivered by HW vendor.
• Extensive troubleshooting of issues with appliance as delivered by HW vendor.
• Updated HANA DB software using HBDLCM tool.
• Installed SLT and accelerator prerequisite components.
• Configured initial SLT replication framework.
• Knowledge transfer of HANA administration
• Created customized roles in HANA DB for Developers, Modelers, Technical Admins, End Users, and Power Users.
• Monitored data load performance in SLT/ECC/HANA and made necessary changes to accelerated data load.

Sr. NetWeaver/Solution Manager Consultant

Responsibilities:

• Configured, Upgraded, Maintained System Landscape in Solution Manager and Managed SAP NetWeaver Landscape.
• Solution Manager Upgrade to 7.1.
• Solution Manager Post Installation Processes.
• Maintained all System landscapes in Solution manager.
• General Solman Operations and Administrations.
• Installed ERP 2005, Mobile Infrastructure, SCM 5.0, Live Cache, Content Server
• Performed installation of NetWeaver 2004s, ABAP and SAP WEBAS JAVA and applied Support packages.
• Performed Upgrade from SAP R/3 4.7 EE to Enterprise Central Component (ECC 6.0).
• System Copy with Oracle, SQL Server and Max DB.
• Performed BIW 3.5 installation on Unix System.
• Applied OSS notes, Performed Kernel Upgradation.
• Monitoring, Administration of Java Engine using Config Tool and Visual Administrator.
• Performed Homogeneous system copy of the Production Environment during Upgrade and for High Availability.
• Maintaining of parameters on default, start and Instance profile and resolved startup problems of SAP system.
• Configured logon groups and defined Logon Load Balancing using SMLG.
• Creation of roles, composite and derived roles, defining roles and assigning them to users. Lock and unlock users during system downtime.
• SAP Security Administration: Policy and procedure design and execution for SAP users and their authorizations. Performed Missing Authorizations and Role mitigation.
• Troubleshooting Spool/Print problems, Installing Printers, Configuring Device Types
• Defined Security parameters like password restrictions, multi logins and administered the users in the Landscape.
• Interact with SAP application teams to analyze proposed changes to SAP technical configuration settings to optimize overall performance and Daily system administration.
• Ensuring daily checks and updates, Batch job and Spool maintenance.

Technical Consultant

Responsibilities:

• SAP Basis/NetWeaver Administration.
• Performed all Basis Administration and related functions.
• Installed, configure and maintain all system-level components and profiles of the SAP R/3 system.
• Defined and coordinate integration and configuration requirements for related operating systems and components.
• Performed SAP R/3 systems management functions and control (CCMS).
• Defined and maintain SAP R/3 system configuration, operation modes, instances and switching schedule.
• Performed client copy functions.
• Performed SAP upgrades.
• Daily SAP Basis tasks, such as user administration, client copy, system administrations etc.
• Created and assign developer and object keys and send SAPNOTES via OSS.
• Monitored all systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space)
• Installation and administration of SCM 7.0 and LiveCache.
• System Copy R3, APO and Live Cache with Oracle.

Technical Consultant

Responsibilities:

• SAP Basis Installation and Administration.
• Solution Manager System Setup
• Installation of SAP Solution Manager EHP1, Configure the Transport Management System, Upgrade System kernels; Configure Basic Parameters, Perform Initial Basic Setup, setting up of System Landscape Directory, Open OSS Connection on the System, Integrating Systems in the Solution Manager, Configure and Activate Early Watch.
• Configured Maintenance Optimizer, Create Service Desk Support, Configure System Monitoring
• Configured E-mail Alert for Alert Monitoring
• Configured SAP Solution Manager Diagnostic Agent
• Configured Service level reporting, configure Service Channels
• Configured Business Process Monitoring
• Configured End-to-End Diagnostic, Schedule Job, and Upgrade Solution Manager with Enhancement packages.
• Setting up the Active Directory Server and DHCP Server.
• Set up and configure the DNS Servers; Set up and configure the DHCP Server
• Set up users and systems on the on the domain
• Perform general administrative task on the domain
• Design and implement group policy on the domain; Setup Security Policy and Setting up of File Storage Server.

Confidential, Washington DC

SAP Basis Administrator

Responsibilities:

• SAP ECC 6.0 Installation for DEV, QAS (ABAP + Java Stacks)
• Setting up the Prototype of the Development System and Quality for Assurance System for the project.
• Worked closely with the UNIX team in creating file system structures in AIX for new installations
• Setting up the Transport System Landscape Architecture, System Landscape Architecture.
• Performed Transports of Requests from the Development system to Quality Assurance System,
• Created Clients and performing local and remote Client Copy within the development system, quality assurance system and production system
• Configured Work Processes and Memory Management
• Perform SAP System’s upgrades based on SAP Best Practice; Upgrade SAP System (Development System) from ECC 6.0 EHP3 to ECC 6.0 EHP4 and SAP NetWeaver 7.00 to SAP NetWeaver 7.1.
• Configured SAP online help for end users.
• Supported the application team in troubleshooting of problems in SAP Java development and production systems.
• Designed and created Users’ roles and authorizations
• Configure Printing Facilities on the Production Client.
• Performed R/3 instance monitoring, performance system administration, technical problem solving, security of operating system and SAP
• Setting up the entire IT system architecture Design and Setup the Security Policy on the SAP System
• Implemented storage and backup Management; Designed and Implement the Risk Analysis Plan, Daily Administration Plan and Disaster Recovery Plan
• Supported users throughout the project lifecycle.
• Daily monitoring of SAP System Performance.
• Followed ITIL processes for incident management, change management and problem management.

IT Network Engineer

Confidential

Responsibilities:

• Troubleshooting of Computer hardware related problems such like UPS, SMPS, Printer and Drivers.
• Managing and Maintaining the Servers, PC’s, Routers and Switches.
• Configuring, Managing and Maintaining Networking devices.
• Network processing, centralized and distributive network connection
• Installing, configuring and administering network technologies
• Installed and configured workstations for IP/IPX based LAN
• Installed and configured DHCP Client/Server
• Implemented HP-Open view for network management
• Monitoring servers using BMC patrol Express
• Backup Management, Reporting and Recovery
• Disaster Recovery
• Virus Protection and Eradication
• Maintenance of MS Exchange Environment
• Configuring and troubleshooting Microsoft Outlook and Outlook express.
• Provision of Internet Access and Management of Web marshal
• Analysis of Security Alerts and Implementation of Recommendations Third-party middleware and database software
• Implementing and troubleshooting Cluster and SAN
• Providing Training for Cisco Certifications such as CCNA, MCP, ETC
• Installing configuring administrating software applications.
• Providing training about Microsoft Server 2003 and Client OS Windows XP.
• Providing Training of Basic Skills of Linux.
• Providing Training of troubleshooting of Computer Hardware Devices
• Operate FTP SSH Samba Server in Linux Environment
• Security administration, port security on switch and IP security on Router via Access list.