TECHNICAL SKILLS:

Architectures: Linux, Solaris, AIX, Unix/Posix, HPUX, AIX, OpenBSD, Irix, OSF, Ultrix, SysV, FreeBSD, BeOS,WinXp/2k/NT/9x/3x/DOS, Lynx

Languages: Perl OOP, Bash, Shell, Python, SQL, Ruby/Rails, NSH, C, Tcl/Tk, Fortran, JavaScript, PHP, CSS, HTML, Intel Asm, various 4gl macro/scripting/database

Applications: Bladelogic, Splunk, Tivoli, Remedy, Control - M, Autosys, Oracle, DB2, Sybase, MsSql, MySql, Geneos, Appia, Verifix, Aegis Xsim/ClientSim, Buildforge, Hawk, Openssh, Veritas, VMware, Weblogic, Apache, Opsware, Openview, VS/SVN, Visio, DBArtisan, Tomcat, Jboss, MySQL, Postgresql, Access, FoxPro, dBase, Powerbase, Foxpro, Dataflex

Network: TCP/IP, Tibco/Rv, Multicast, NIDS, SSL, SSH, Kerberos, DCE, Firewalls, VPN, SNMP, DNS, SMTP, NIS, NFS, PGP

GUI: KDE, Gnome, CDE, X11, Motif, VUE, Windows

COTS: Vmware, Quest, Platinum, Veritas, Tivoli, Openview/ITO, Remedy, Clearcase, Unicenter, Patrol, BMC, Brixton, Symantec, Apache, Netscape, Websphere

PROFESSIONAL EXPERIENCE:

Dev and TechOps Engineer

Confidential

Responsibilities:

• Planned and executed service architecture consolidation, optimization and operational risk mitigation for global digital health assessment web portals.
• Implemented application monitoring for web services, with Splunk, Cisco EM7, Zabbix, AlertSite, NewRelic, Apigee via custom scripting/API. Established service watchdog framework for Jboss/JMS messaging, Tomcat, Apache httpd/nginx, Jscape MFT, Oracle/MySql. IDP/SSO, IPA using various scripting in Perl/Python.
• Partnered with development to enhance release, change, and configuration management orchestration capabilities, employing Puppet, Ansible, Jenkins, and Git. Deployed and supported multiple virtualization environments including AWS, Vmware/vsphere, Vagrant, Docker, and VirtualBox.
• Streamlined batch/job scheduling in Cisco Tidal and Runbook. Managed and implemented security/network access via Cisco firewall, Stingray load balancer. Created ITIL runbooks for core back - end services on Datapipe hosting platforms.

Confidential

Automation Engineer Developer

Responsibilities:

• Transitioned global production services for Bladelogic to Tier-1 status, with key roles implementing Event, Incident, Problem, Change and Service management processes and deliveries.
• Instrumented, configured and developed custom Splunk and Tivoli application analysis, reporting and monitoring solution for upper-lane production Bladelogic environments. It consolidated performance, utilization, transactional and event data from distributed system/middleware/application logs, databases, and custom Perl scripts. Provided mission control operations team with troubleshooting forensics, utilization, capacity and proactive reports - enabling them to manage risk from scheduled user jobs which impacted service response. Replaced all embedded and clear-text authentication in utility/query scripts with encrypted methods.
• Designed and implemented global RBAC Entitlement access management controls and reporting which synchronized Active Directory user account entitlements with Bladelogic role permissions, using Perl and NSH scripts/jobs across multiple global environments. Developed account dormancy controls for identity and access management which automates de-provisioning security audit-point requirements.
• Built and deployed administrative reporting web server using Linux/Apache, with a custom framework to enable non-technical users to manage and render web content with text and CSV data. Provided automated reports using DBI scripts querying Oracle, MsSql, MySql, Db2 and Odbc/TDS data sources.
• Rewrote global master compliance job in Bladelogic targeting 300,000 global servers (Linux, Solaris, AIX, HP, Windows) with component discovery and rule templates containing business security validation logic and extended objects. Rewrote BMC vendor provided scripts, reducing runtime from 3 days to 12 hours.
• Implemented Patch catalog management system for global windows management division in Bladelogic using NSH and Perl scripts/jobs, which enabled customer to manage and deploy monthly Windows patches across the global estate.
• Developed IBM Tivoli Monitoring (ITM) agent management system for event management operations team, which automated remediation of offline agents. This reduced business risks from unmonitored application servers, and improved efficiencies of support resources and processes. It enabled 20 offshore staff to be redeployed, which were formerly dedicated to troubleshooting and resolving offline agent issues.

Confidential

Developer/Engineer

Responsibilities:

• Implemented production management processes and tools for multiple production applications supported by Core Trading Data Support group, using Perl, Geneos, Control-M, Solaris, Oracle, MySql. Provided L2 engineering, development and production support, implementing changes to job scheduling and application defect and performance monitoring. Created reusable reporting metrics/graphics tools in Perl/Geneos for product and operations management. Developed IT Compliance queries to track, cleanse and generate internal reference tables and FINRA Oats reportable data. Maintained daily consolidated scorecard with operational incident, problem, service metrics.
• Developed server code/data auditing, compliance and automated deployment services for global bank applications for Solaris, Linux, AIX, HPUX and Wintel servers, using Embarcadero, Beyond Compare, Bladelogic, Control-M, Oracle with Perl/NSH scripting. Enhanced service request tracking and web reporting services using Apache with Perl/cgi and Oracle APEX tools.
• Evaluated software code, data integrity and compliance products including Tripwire, Symantec, nCircle, NNT, and CCM.
• Performed performance, resource utilization, and response analysis, profiling, tuning of compliance and deployment service infrastructure (Bladelogic, Embarcadero Change Manager, Beyond Compare, on Wintel, Oracle, Solaris and Linux environments) to enhance functionality, increase capacity and deliver application book-of-work requirements. Implemented automated batch scheduling, metrics capture, tracking and web portal reporting for Control-M batch jobs and dependency chains.
• Installed, configured and instrumented ITRS Geneos monitoring to manage service availability, capacity and performance/response risks. Set up software configuration management and source code control with Teamforge Collabnet and Subversion for several active projects.
• Developed various administrative utilities in Perl to support ongoing operations and maintenance.

Confidential

Support Engineer

Responsibilities:

• Operations, application support and engineering services for commercial banking applications utilizing Oracle FlexCube and Websphere application servers. Developed Perl and Jython tools to help monitor and automate deployment of various WAS, database and application components.

Confidential

Operation and Support Engineer

Responsibilities:

• Operations support, development and administrative projects associated with a global printing and document management group, responsible for printing all financial statements and documents for commercial banking customers. Environment was AIX, Linux, Mainframe with significant Perl and shell scripting, and configuration of vendor products including Ricoh Infoprint Process Director.

Confidential

Application/Operations Support Team Lead

Responsibilities:

• Led support operations team in forward facing unix/linux/windows trading environments in QA and production. Ensured QA/Compliance teams completed critical testing and reporting. Engaged developers to implement all upgrades and changes. Led a team of three support staff. Wrote several automation tools for automating various processes in NPS environments. Built Perl web portal for monitoring application versioning and integrity of deployments, and various trading flow test harnesses. Configured global autosys scheduling multiple applications in each environment. Set up monitoring and alerts using Sentinel, Hawk, and various home-built scripting tools.
• Designed and implemented a cross-platform Perl package management toolset which unified and automated all steps needed for application code checkout, build, package and deployment, interfacing with Opsware/HPSA and other archival formats. Created “build-to-run” methodology for delivering applications to a global namespace, which split deployments into binary/executable, configuration, live data, and logging tree directories. Implemented “gold host” synchronization methods for supporting regional and environmental networks.
• Enhanced scripting skills, particularly in Perl and other posix shell scripts.
• Designed, built and supported entire end-to-end electronic order flow trading environment for external institutional clients and pilot internal trading/sales desks (Client Certification Environment) with equities, options and futures for front facing client-certification including live and simulated market execution.
• Owned and completed project engagements lifecycles from concept through development to launch. Collaborated with product management, development leads, technology partners, and other stakeholders to ensure deliverables met business requirements. Created business and technical project plans, updating and distributing as necessary. Maintained inventory of product assets, business dependencies, documentation and support materials, including an online Wiki and live web reports. Communicated across many organizational levels, and had experience in a matrix management environment.
• Led technical team responsible for release management and operational support for global Equities/Derivatives client and exchange FIX connectivity/messaging (Tibco RV) proprietary trade order-management, algorithmic trading, program trading, direct-market access (DMA), client and vendor management, trading/execution strategies, program and cash equities trading applications, implementation and infrastructure support, offshore team management, configuration and test procedures,
• Responsible for maintaining and supporting many enterprise class systems with many custom and standard unix/linux tools. Developed new technologies, best practices, and comprehensive solutions for corporate applications. Responsible for system design and implementation of large-scale linux and solaris deployments, configurations, upgrades, and monitoring.
• Created project proposals and system design technical documentation, including implementations of Redhat Linux and Solaris operating systems, building and designing servers to be flexible, upgradeable and cost effective. Authored and maintained technical design documentation, operational and run-book procedures including diagrams, flow charts, project specifications, user requirements and technical implementations. Engaged software staff in design and troubleshooting applications. Managed projects from beginning to end.

Confidential

Technical Project Manager

Responsibilities:

• Senior role on infrastructure team responsible for evaluating and deploying third-party linux and solaris software throughout the firm. Tasked with improving efficiencies and productivity by leveraging and implementing operational components across core businesses and technologies. Spent ample time on project work and development of new services and tools
• Implemented critical software asset warehouse and distribution chain, which provided more than 400 applications on Solaris, Linux and AIX platforms to worldwide Goldman business and technology customers. Managed central software license facility.
• Managed vendor contracts and relationships, planned and executed technology product roadmaps as negotiated with business groups. Designed and controlled standard builds, configurations, packaging standards and policies.
• Executed provisioning for 4,000 new Linux builds, and 6,000 Solaris patches. Surveyed and implemented key changes needed for Daylight Savings Time. Enhanced workflow processes for handling customer support and new software approval.
• Created a standard Perl package on Linux, Solaris and AIX based on Active State with 700 custom-built modules to accommodate most developer requirements in the firm. Provided product developer teams with extensive technical support services, including consultation, design, coding, testing, troubleshooting, debugging, packaging, deployment and building custom applications and Perl modules.
• Built and maintained key developer packaging tools for Linux/Solaris on Redhat Network. Maintained firmwide client-server packaging and deployment tool in Perl with XML/XSLT to transform business intelligence into binary packages. Helped product development groups understand package dependencies, obsoletes, scripting, upgrades, and channel management. Worked with technical teams to in corporate packaging into their development, testing and automated build cycles. Supported Linux and Solaris machines on HP Proliant, Sun sparc and ix86 hardware with DNS, TCP/IP, DHCP, Kerberos, SAN environment. Incorporated VMware products into the engineering build, test, packaging and deployment lifecycles.

Confidential

System Administrator/DBA

Responsibilities:

• Responsible for HPUX, NCR, Solaris and linux unix architecture design, application and database support for global retail banking operations. Implemented a consolidated server build and software update facility with Perl and shell scripts for some 1,200 branch servers. Provided troubleshooting and rapid response solutions for operating system, database and network issues. Implemented Oracle 10g and Sybase ASE12+ instances on RHEL Linux with Perl applications for supporting branch and system configuration data, service levels, customer trouble tickets and money access center (MAC) equipment alerts.

Confidential

System Administrator/DBA

Responsibilities:

• Built and supported global Unix architecture with 6,000 NYSE trading floor workstations, 800 linux, solaris, AIX, HPUX and Windows servers and twenty-five Oracle/Sybase database instances.
• Developed a network intrusion detection in Perl/snort with packet capture, web monitoring, log reduction facilities, database analysis and event management tools using Perl, Snort, Apache, and Remedy AR. Created database warehouse interface to Oracle/Sybase with real-time signature update and adaptive rules on EMC SANS. Developed a FIX protocol load test system in Perl with trade capture, order execution, protocol validation, and analytics for timing and throughput to help optimize data flow through Unix and Tandem systems.
• Created software build and asset management facility in Perl for Solaris, Linux, HP-UX, AIX, Irix platforms that maintain more than 150 open source packages. Implemented Veritas Suite, DBA tools, and custom agents for HP Openview (ITO) and scalable Perl modules.
• Improved systems and database integrity and performance, production process controls, and defect resolution. Drafted a software configuration management plan and operational process document. Designed and built software release-control framework in Perl, SQL, PHP, JavaScript to interface with Oracle/Sybase, ClearCase, Tivoli and Remedy ARS systems. Provided technical mentoring and taught Perl workshops for SIAC/NYSE administrators, DBAs, and programmers for two years.

Confidential

System Administrator/DBA

Responsibilities:

• Responsible for supporting Solaris, linux and HPUX IT infrastructure for web trading facility hosting 70 brokerage clients, including Quick and Reilly and Strong Funds. Supported architecture, design, development, quality assurance, implementation and production aspects for all data systems. Eliminated website downtime due to database failures or maintenance. Implemented fully redundant, replicated, self-healing database systems with Oracle Parallel Server, Sybase Adaptive/Replication Server and Solaris platforms.
• Implemented Quest Foglight monitor with custom Perl agents, which provided resource utilization and workload statistics, and identified bottlenecks. Developed remote console application to enable off-site managers or administrators to monitor critical activities. Led and mentored a team of system administrators.
• Implemented custom library modules in Perl to support maintenance activities, and supported operations support staff by implementing tools, which helped troubleshoot issues and correct problems with systems or data. Wrote Perl utilities which managed system architecture maps, network load balancing (via local-directors and orbix environments), log collection and archival, software distribution, batch job scheduling, response and fault monitoring, systems security,
• Deployed database interface procedures and triggers for three Sybase instances and two Oracle Parallel Server clusters. Implemented pilot data-replication using Quest Shareplex, and addressed master-to-master conflict resolution and near real-time latency requirements. Configured Veritas volumes for unix servers and database clusters.
• Built a scalable backup system on spooled disk-array and DLT tape library. Created and deployed modular application package build and distribution facility (including Netscape web server, Corba, Cold Fusion, Webtrends, Sybase, Oracle). Helped maintain networking connectivity and security on Cisco switches, local-director, PIX firewall and unix hosts.

Confidential

DBA/System Administrator/Programmer

Responsibilities:

• Responsible for Sybase/Oracle DBA services for the Confidential . military Joint Computer-Aided Acquisition and Logistics Support (JCALS) project application for handling weapons logistics and parts at more than fifty active Army, Navy, Air Force and Marine Corps bases.
• Developed web-based fault and performance monitor using Perl/SQL on OSF, HP, Sun, Linux and NT servers. Implemented messaging in FIPS compliant RSA, triple-DES and SAFER encryption algorithms.
• Created server build environment for compilers, libraries, Perl, CPAN modules, Sybase/Oracle databases, SQL/triggers, Apache/Netscape web servers, open-source and other packages, including Veritas, Quest, Platinum, CA, and Embarcadero. Taught advanced Perl programming, rapid application prototyping, and provided mentoring to operations support team.
• Implemented C2/TCB auditing and security, service monitoring, backup-recovery and contingency planning, license key management, software inventory, configuration management, and storage array management. Developed support tools for networking group to manage Shiva VPN and DEU over distributed WAN environment. Deployed systems packages for security management, including tcp wrapper, secure shell, enterprise security management, intrusion detection, and custom tools.