SUMMARY:

• Certified RSA Archer Consultant, with over 6 years of Archer technical knowledge combined multiple RSA installs upgrades and enhancements. Outstanding technical leadership ability and complexed problem solving skills. Industries include banking, retail, consulting, insurance, oil, outsourcing, and Healthcare. Customers include but not limited too.
• Project Managed hundreds of projects. With a specialization in governance, risk and compliance ( Confidential ), and mitigation of risk. RSA experience includes version 4.X and 5.X workflow DDE’s, Data Feeds, calculations, workflow approvals, custom dashboard, iViews and administration.
• Developer and testing lead with experience with applications
• Archer modules include: Policy Management, Enterprise Management, Risk Management, Compliance Management, Vendor Management, Audit Management, Incident Management, and Threat Management.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant (Certified) RSA Archer Developer

Responsibilities:

• Archer developer specialization in Confidential framework design and development.
• Knowledgeable consultant providing design requirement activities for customers.
• Archer consultant with application knowledge of Archer SmartSuite Framework suite.
• Developer with multiple full lifecycle development projects which include discovery, testing, and production deployment.
• Maintain project schedule and relationships of stakeholders and other key project members.
• Provide programming and configuration development support as well as data migration specialist using Datafeed Manager and access to external application or data resources.
• Consulting developer focused on hosted environment and automation of business processes.
• Knowledgeable of treat incident modules in Archer as well as vulnerability tools such as Vulnerability.
• The ability to estimate plan and execute complex technical projects.
• Assess business rule performs logical and physical data modeling implement physical database object and manage data.
• Web services experience in parsing files.
• Web base design developer that test evaluate and fix code based on the test results.
• Interfaced with customer design teams to architect infrastructure and applications spec’s.
• Responsibilities include problem solving, coding and workflow design, and documentation.
• Acted as Developer, Project manager and trainer on projects.
• The ability to lead or work as a team member.
• Knowledge of IT controls, policies, methodologies and best practices.
• Advanced competency of processes in system analysis.
• Excellent verbal and written communication skills who provided documented test plans.
• Ability to implement customer solutions in a variety of environments.
• Enterprise Architecture and implementation knowledge.
• Provide technology best practice guidance to customers.
• Relocation specialist which includes phase migration, flash cut and forklift moves.
• Knowledge of data migration and data architecture.
• Provide data Solution integration across business segments.
• Report all risk and prepare mitigations for all risk.
• Responsible for technical design improvement and problem solving.
• Create and execute move strategic plans.
• Knowledge of data migration and data architecture.
• Provide data Solution integration across business segments.
• Performed quality and customer management responsibilities for IT infrastructure.

Confidential

Senior Consultant (Certified) RSA Archer Developer

Responsibilities:

• Archer developer specialization in Confidential framework design and development.
• Knowledgeable consultant providing design requirement activities for customers.
• Working Knowledge of Access and Identity management Aveksa.
• Archer consultant with application knowledge of Archer SmartSuite Framework suite.
• Developer with multiple full lifecycle development projects which include discovery, testing, and production deployment.
• Provide programming and configuration development support as well as data migration specialist using Datafeed Manager and access to external application or data resources.
• Consulting developer focused on hosted environment and automation of business processes.
• Work experience includes data feeds form different source locations. I have an great understanding of API’s within tool as well.
• Knowledgeable of treat incident modules in Archer as well as vulnerability tools such as Vulnerability.
• The ability to estimate plan and execute complex technical projects.
• Assess business rule performs logical and physical data modeling implement physical database object and manage data.
• Web services experience in parsing files.
• Web base design developer that test evaluate and fix code based on the test results.
• Interfaced with customer design teams to architect infrastructure and applications spec’s.
• Responsibilities include problem solving, coding and workflow design, and documentation.
• Acted as Developer, Project manager and trainer on projects.
• The ability to lead or work as a team member.
• Knowledge of IT controls, policies, methodologies and best practices.
• Advanced competency of processes in system analysis.
• Excellent verbal and written communication skills who provided documented test plans.
• Ability to implement customer solutions in a variety of environments.
• Enterprise Architecture and implementation knowledge.
• Provide technology best practice guidance to customers.
• Relocation specialist which includes phase migration, flash cut and forklift moves.
• Knowledge of data migration and data architecture.
• Provide data Solution integration across business segments.
• Report all risk and prepare mitigations for all risk.
• Responsible for technical design improvement and problem solving.
• Create and execute move strategic plans.
• Knowledge of data migration and data architecture.
• Provide data Solution integration across business segments.
• Performed quality and customer management responsibilities for IT infrastructure.

Confidential

Senior Consultant (Certified) RSA Archer Developer

Responsibilities:

• Archer developer specialization in Confidential framework design and development.
• Knowledgeable consultant providing design requirement activities for customers.
• Archer consultant with application knowledge of Archer SmartSuite Framework suite.
• Developer with multiple full lifecycle development projects which include discovery, testing, and production deployment.
• Provide programming and configuration development support as well as data migration specialist using Datafeed Manager and access to external application or data resources.
• Consulting developer focused on hosted environment and automation of business processes.
• Work experience includes data feeds form different source locations. I have an great understanding of API’s within tool as well.
• Knowledgeable of treat incident modules in Archer as well as vulnerability tools such as Vulnerability.
• Design and develop web - based applications using .NET to meet the requirements of functional and systems design specifications.
• Development of databases using SQL development skills.
• The ability to estimate plan and execute complex technical projects.
• Assess business rule performs logical and physical data modeling implement physical database object and manage data.
• Support the completion of projects by providing a high level of technical expertise
• Develop and update system via .NET web services development and architecture.
• Web services experience in parsing files.
• Web base design developer that test evaluate and fix code based on the test results.
• Interfaced with customer design teams to architect infrastructure and applications spec’s.
• Responsibilities include problem solving, coding and workflow design, and documentation.
• Acted as Developer, Project manager and trainer on projects.
• The ability to lead or work as a team member.
• Knowledge of IT controls, policies, methodologies and best practices.
• Advanced competency of processes in system analysis.
• Excellent verbal and written communication skills who provided documented test plans.
• Ability to implement customer solutions in a variety of environments.
• Enterprise Architecture and implementation knowledge.
• Provide technology best practice guidance to customers.
• Relocation specialist which includes phase migration, flash cut and forklift moves.
• Knowledge of data migration and data architecture.
• Provide data Solution integration across business segments.
• Report all risk and prepare mitigations for all risk.
• Responsible for technical design improvement and problem solving.
• Create and execute move strategic plans.
• Knowledge of data migration and data architecture.
• Provide data Solution integration across business segments.
• Performed quality and customer management responsibilities for IT infrastructure.

Confidential

Consultant

Responsibilities:

• Knowledge of infrastructure architecture which include design and implementation.
• Provide technology best practice guidance to customers.
• Knowledge of data migration and data architecture.
• Provide data Solution integration across business segments.
• Create strategy for systems relocations.
• Report all risk and prepare mitigations for all risk.
• Responsible for technical design improvement and problem solving.
• Performed and manage customer business relationships.
• Support and administration of hundreds of UNIX and Wintel servers.
• Design and implement HA and DR solutions for customers as well as the support of those solutions.
• Provided architecture strategy for infrastructure design and implementation.
• I worked with the Oracle DB2 and SQL DBA’s and application teams to provide technical managed solutions to customers.
• Managed several full cycle SAP rollouts, upgrades, and consolidations.
• Performed ILM (Information Lifecycle Management) and storage solutions for data storage environment for several customers.
• Architecture Knowledge on Confidential, HP, SUN as well as Intel.
• Performed quality and customer management responsibilities for IT infrastructure.
• Created evaluation processes for hardware and software standards.
• Managed several server consolidation projects.
• Interfaced with customer design teams to architect infrastructure and applications spec’s.
• Managed several customer-initiated projects for consulting services teams.
• Worked with customer design teams to help manage the rollout of new solutions SAP environment.
• SAN support of Confidential, HP, Confidential, Netapps and other storage devices
• Configured and tuned new production servers for customers.
• Developed and implemented disaster recovery plans and quarterly test to ensure successful data recovery offsite.
• Support WAN and LAN networks as well as manage routers and HUB’s.
• Led and managed a technical enterprise support team in company best practices and policies.
• Interfaced with customer design teams to architect infrastructure and applications spec’s.
• Managed several customer-initiated projects for consulting services teams.
• Worked with customer design teams to help manage the rollout of new solutions such as SAP and Peoplesoft.
• Provide and managed support teams providing risk and threats analysis for there enterprise services environment.
• Provide and managed all resources for the enterprise team which include problem and change management, OS upgrades disaster recovery, planning, testing, documentation and strategy.
• Performed massive server consolidation for AIX and Sun servers across several business units.
• Managed consulting sales activities that included coordination of all local and virtual support team efforts.
• Performed ILM processes for data storage environment for several line of business.
• Act as technical advisor for strategic planning and corporate strategy.
• C level correspondent and advisor.
• Performed quality and customer management responsibilities for IT infrastructure.
• Responsible for departmental Pre and Post sales activities.
• Created evaluation processes for hardware and software standards.
• Interfaced with customer design teams to architect infrastructure and applications constraints
• Managed several customer-initiated projects for consulting services.
• Directed deployment of IT operations, managed all areas of information technology, including but limited too storage, E-commerce, data center backups, disaster recovery, networks and system performance.
• Developed and implemented disaster recovery plans and quarterly test to ensure successful data recovery offsite.
• Established organization’s hardware and software standards, creating supportable environments and reducing total cost of ownership.
• Designed and implemented new solutions for customer design team.
• Performed system administration such as disk management system problem and change management
• Configured and tuned new production servers for customers.

Confidential, Dallas, TX

Consultant

Responsibilities:

• Provide and managed technical enterprise support for several large companies.
• Performed datacenter moves which included several server consolidations and upgrades.
• Responsibilities include pre and post sales activities for SAN hardware and services.
• Acted as consultant on technology and services and was responsible for growing business and revenue.
• Performed new business discovery activities regularly for each customer engagement.
• Performed ILM processes for data storage environment for several customers.
• Developed and implemented disaster recovery plans and quarterly test to ensure successful data recovery offsite.
• Developed threat and risk analysis plans which include maintenance testing and implementation.
• Implemented SAP rollouts and upgrades for customers and provided training on the modules.
• Led and managed a technical enterprise support team in company best practices and policies.
• Project managed all areas of information technology, including but limited too SAP, E-commerce, data center backups, disaster recovery, networks and System performance.
• Managed all customer upgrades with included OS, database and application upgrades.
• Responsible for vendor systems spec’s and configuration.
• Acted as change management coordinator for infrastructure.
• Performed new installs pre and post testing of system performance and capacity planning
• Automated customers applications and hardware, which increase system uptime.
• Reduced senior management problems by creating process improvement activities such as customer follow-up meetings, which tripled customer satisfaction.
• Represented technical team in making decisions on new technology and procedures.
• Standardized data center SLA and SLO agreements with new and existing customers, which allowed one standard support infrastructure.
• Responsible for profit and loss of multiple accounts.
• Launched new implementation process to reduce system burn in time.
• Managed several customer-initiated projects from consulting services to multiple system installations and upgrades, which ranged from 10k to 10M.
• Participated in corporate-wide merger project to merge systems and hardware and consolidate data center thus, reducing company overhead cost of $50M.

Confidential, Irving, TX

Consultant

Responsibilities:

• Managed 5000+ AIX critical high availability servers and workstations implementations.
• Act as technical advisor for strategic planning and corporate strategy.
• C level correspondent and advisor.
• Performed server consolidations on hundreds of smaller class unix servers.
• Performed quality and customer management responsibilities for IT infrastructure.
• Responsible for departmental Pre and Post sales activities
• Led project teams in development of an information technology architecture and strategic plan aligned with corporate strategy and operating goals.
• Established new organization unit and system resulting in automation compliance and efficiencies.
• Managed several customer-initiated projects from consulting services to multiple system installations and upgrades.
• Directed initial deployment of IT operational, managed all areas of information technology, including but limited too E-commerce, data center backups, Storage, disaster recovery, networks and system performance.
• Led management and technical team in creating system images.
• Developed and implemented disaster recovery plans and quarterly test to ensure successful data recovery offsite.
• Established organization’s hardware and software standards, creating supportable environments and reducing total cost of ownership.

Confidential, Dallas, TX

Unix Trainer/Developer

Responsibilities:

• Delivered Unix training courses in Confidential facilities and onsite at customer locations.
• Provided onsite consulting evaluations of customer environments.
• Directed the design and management of competency-based Unix curriculum utilizing customers current and future environmental attributes.
• Help customer design document and implement disaster recovery plans.
• Development of Confidential AIX UNIX SP2 curriculum, with focus on advanced concepts such as Manage Kerberos Authentication, sysctl security, SDR, SP switch, HPS, SPS.
• Coached management on how to use logical volume manager to make better use of allocated disk space.
• Helped design and implement new course material on schedule while adhering to budgetary constraints.
• Served as courseware developer for changes to new releases to Confidential ’s AIX application with heavy lab and testing for application of course work.
• Determined configuration problems caused by the improper setup in the classroom and client sites.

Confidential

Customer Support Manager Project Lead

Responsibilities:

• Implemented new national helpdesk call center with RISC 600 IVRU’s and provided 24/7 customer support to users throughout the country.
• Led in the research and implementation of new technology for departmental startup and creating a standardized support model and tool set for organization.
• Led team in programming RISC 6000 IVRU’s for the automating and resolution of support calls, which saved and estimated $30M in support call per year.
• Established organization’s hardware and software standards, creating supportable environments and reducing total cost of ownership.
• Restructured the authorized vender list to allow for new to qualify there services and provide value add relationships and a cost saving to Fidelity.
• Led executive team in the development of disaster and offsite data repository retrieval.