SUMMARY:

• My goal and objective is to contribute my web & blockchain development expertise and customer service sales skills to your company. I believe your business currently serves real people with real issues and you need a dedicated webmaster to help build your business with responsibility, accountability, and exceptional service etiquette; I hold these qualities close to heart. In the resume below I've included my recent experience with the
• Staples Corporation as evidence of my ability to work with a team in a fast - paced multi-tasking work atmosphere. I'm looking for employment that utilizes my diverse business experience in Web Site Design & Development and ffers the opportunity for career advancement along with the further expansion of IT skills.Willing to relocate: Anywhere

PROFESSIONAL EXPERIENCE:

Blockchain Developer

Confidential

• Able to understand of cryptocurrency and/or blockchain technology.
• Shares deep knowledge of decentralized technologies.
• Has a strong understanding of algorithms, data structures, cryptography and data security.
• Experienced in developing Ethereum contracts with Solidity.
• Has launched token sales (ideally on Ethereum blockchain with ERC-20 compliant tokens).
• Experience in other programming languages and frameworks / favorable protocols: Java, Javascript, Go, Python, C++, PH, HTML, CSS, Linux Bash.
• Experience with Git/Github.
• Experience includes both developing on the server-side and front-end.
• Able to manage, mentor and develop other programmers.
• Able to work well in a fast moving start up environment.

Linux Server Administrator

Confidential

• mented system time-based rules for backup/restore of both system and MySQL
• Administrate Linux server hardware maintenance tasks
• Provided customer support and issue tracking
• Experience with JIRA in an AGILE work - space tracking bugs, features, and improvements
• Managed over 100 domains, revenue, and IP Address assignments
• Daily monitoring of IP space statistics (opens/clicks/revenue)
• Audited IP Address allocation for unused servers and IP Addresses
• Configuration of PowerMTA (basic Linux commands)
• Tested implementation of click-tracking with mobile devices (iOS, Android, Win) through both device web browser and OS specific apps
• CEP mail scheduling for Gmail, Microsoft, AOL, and Yahoo
• Executed backup and archive practices of publications.
• Created and imple services
• Wrote, planned, and executed the migration of 200+ web-site services to cloud-based, load-balanced services

Easy Tech Sales Associate

Confidential

• Provided support for MAC OS X (Tiger) desktop systems
• Provided support for Microsoft Windows 2003 Servers, File Servers, Printer Servers, and Queue Managers
• Provided support for publication approved printers and scanners
• Consistently made Technology equipment sales, Computer sales, and Product Protection Plan Sales daily.
• Worked with other members of the 'Easy Tech' team to handle inventory and repairs of customer computers on site.
• Performed premium customer service and cashiering operations.
• Increased customer awareness of current promotions on computer repair deals, ink deals, and the rewards program as part of an in store marketing strategy.

Tier I Tech Support Agent

Confidential

• Represents Confidential in a professional and positive manner in all situations.
• May be responsible for supporting the National Sales team on all pre and post order account management on the Confidential National / Multi - Site Workplace product.
• Works with field operation personnel to ensure customer satisfaction.
• Communicates with internal and external customers.
• Provides customer facing support to Commercial customers.
• Diagnoses customer issues through process of elimination by asking probing questions.
• Determines the appropriate solution based on diagnosis and executes the most logical fix providing verbal instruction to customer at a level of detail commensurate with customer PC knowledge and experience.
• Identifies customer LAN issues.
• Troubleshoots customer connectivity including but not limited to: DHCP, RF, modem, router, or combination device (stability of equipment as well as configuration).
• Troubleshoots customer Email issues such as delivery problems, client configuration, and DNS problems.
• Activation, configuration, and use of Web space service.
• Providing, verifying, and/or modifying network settings (TCP/IP).
• Resets and/or re-provisions customer modem.
• Obtains, provisions, adds, or deletes multiple IP addresses.
• Checks for out ages by reviewing outage page for known problems and/or checks router. Notifies the appropriate parties and advises the customer accordingly.

International Publishing & Marketing Executive

Confidential

• Developed working knowledge of potential markets assigned.
• Conducted client/industry research where necessary.
• Recruited, trained, developed, managed, and provided guidance to new employees when necessary, as directed or appropriate.
• Met sales/ marketing/ performance/ research targets that were set.
• Suggested, researched, and planned new product ideas for books, magazines, exhibitions, conferences and other related printed or electronic marketing and advertising services when advised.
• Learned and adhered to all research, sales, marketing, and other training instructions given.
• Followed up on all office based and IT duties where and as instructed.

Business Tech Analyst

Confidential

• Perform Web Master Duties for various clients.
• Monitor subversion logs, record result into a user database and calculate royalty percentages based on input during the development stage.
• Input idea asset information into templated contracts for chain of title tracking.
• Set up pay pal accounts using database information.
• Set up unique email accounts for new asset submissions.
• Distribute sponsor itineraries.
• Approve and upload new digital asset packages.
• Develop up - to-date knowledge of characteristics and strengths of products.
• Follow up and complete all paperwork, mailing and administrative tasks as instructed.

Commodities Broker

Confidential

• Call center atmosphere. Handled client calls and frequent inquiries.
• Implement advertising campaigns sold by Confidential Metals account executives.
• Work with account executives, clients, and advertising agencies to gather, creative market research.
• Work with Finance team to ensure precise and timely delivery reports and invoicing.
• Pull and format weekly analytical reports for clients and agencies.
• Consulted with marketing manager daily.

Sales Representative

Confidential

• Support multiple account executives in a fast - paced start up environment.
• Work with other members of the sales operations team to handle inventory and scheduling of account notifications.
• Consistently made $150 in sales per day.
• Increased company revenue by 4% annually by implementing an original marketing strategy.