SUMMARY:

• A highly experienced Senior IT Consultant and Subject Matter Specialist (SME) of RSA Archer and LockPath Keylight System Professional with Certification from both vendors.
• Specialist with over 16 years of IT experience in developing, implementing and supporting effective IT Infrastructure, Security design and technology solutions. information technology professional with extensive hands - on experience in network infrastructure design, support, Project management of technology projects, including integration, migration, and move. experienced with RSA Archer Confidential platform 5.5.2 SP4 and LockPath Keylight Platform.
• Support and administration of RSA Archer Confidential and Lockpath Keylight Platform.
• Experience working Archer Business Continuity, vendor and Incident management modules
• Creating various Archer/Keylight Dashboard for management for business overview
• Customizing existing applications using Archer/Keylight application builder interface
• Design and developed various Business Application using both Keylight and Archer Confidential platform.
• Designed, and implemented a 5+ Archer Server multi-host environment from scratch, lead a team of 2 Archer developers and analyst on multiple development projects and supporting all Confidential domains.
• Built various on-demand application based on the input from business and stakeholder, converting
• Functional specification in technical specification. Design and built dozens of Data Feeds for various business on various projects
• Able to work independently with minimal supervision and with a team unit to gather, analyze and produce requirement artifacts which enable the technical work and testing efforts downstream.
• Extensive qualification in all information systems methodology from conceptual design through documentation, implementation, user training, quality review, and enhancement.
• Experience in administering and support of IBM DataPower SOA Appliance (XI50/52) administration. Configure IBM XI50 Appliance from scratch, clone web services proxies, Multi-Protocol Gateway, XML Firewall, Web Application Firewall, Firmware upgrade
• Skilled with MS suite of products including MS Windows 2003/2008/2008- R2/2012 SCOM 2012, SCCM2012 MS Clustering, MS SQL 2005/2008/2012 , Windows Systems administration, Web System administration with various platform including MS IIS 6.0/7.0/7.5/8.0 , SharePoint 2010/13, IBM WebSphere Application Server 7.0, application deployment and support, monitoring, disaster recovery, backup and business continuity.
• Windows System administration experience in installing, configuring, integrating, supporting and trouble-shooting MS Operating Systems including Windows NT4.0 Server, Windows 2000/ 2003/2008/2008- R2/2012 Server with Active Directory support. Group Policies,Worked with DHCP, DNS, WINS, TCP/IP configuration of Windows 2000/ 2003/2008/2008- R2/2012 Server experience with InfoBlox for administering DNS/DHCP and IPAM

TECHNICAL SKILLS:

Operating Systems: Windows 2000/2003/2008/2008 R2 /2012 R2, Linux/Unix, Sun Solaris Virtualization with VMWare and Hyper V/Suse11.0 sp3/ESXi 5.1.0

Web Servers: IIS 6.0/7.0/7.5/8.0 WebSphere 7.0, JBoss5.1/6.0, SharePoint 2010/2013, Apache 2.2, TomCat, Weblogic 10.x, MS Deploy 3.5, WiX, Octopus, System Center, DynaTrace, App Dynamics

Monitoring Tools: SCOM 2007/2012, SCCM2012, SPLUNK 5/6.3, CA Wily Interscope, SMC, Foglight5.5.8/5.6, BMC Patrol, RSA Archer Confidential 5.5.2 SP4, Archer BCM, Archer VMM, Archer IMM, MS Baseline Security Analyzer, Antivirus Software (MacAfee, Norton), MS URLScan Security tool, MS Security Configuration Wizard, Nimbus, Gomez, RSA AM 7.x, LockPath KeyLight Confidential Tool.

Scripting: VbScript, Batch programming, Power Shell 2.0/3.0,Jave, JavaScript, Python

Databases: MS SQL 2005/2008/2012 , Oracle 10g/11g, MYSQL

Appliances: IBM WebSphers SOA DataPower XI50/52, Google Search Appliance GS7000

Patching software: Shavlik HFNetchk Pro v5.6.0, MS WSUS

Backup software: VERITAS Netbackup 6.5.1, BackupExec9.x, VERITAS Backup Reporter 6.5.1

Load Balancer: Big IP F5, Cisco CSS

Virtual Platform and Other Services: ESX Server 3.x,/4.x, vSphere 5.0/ESXi Server5.0.1, Active Directory, DNS, DHCP, IP Networking, Clustering, Load Balancing, Configuration management using HP CMDB tool, ITIL, HPSD, Service-Now

PROFESSIONAL EXPERIENCE:

Confidential

RSA Archer SME Consultant

Responsibilities:

• Experience in designing, configuring and implementing Confidential solutions including Archer, and LockPath Keylight Confidential tool.
• Hands on experience designing with Confidential solution migration and deployment, supporting production and development environment. Configuring and implementing the following capabilities with in Confidential .
• Data Feed design, configuration and implementation
• Reporting, Workspace, iView and Dashboard configuration
• User Access control and Confidential implementation
• User interface and Workflow design for Issue Management Solution
• Develop data integration feeds from other systems, data imports and exports.
• Analyze business problem and develop solution in archer to resolve existing issues.
• Provide operational, troubleshooting and end user support for the Confidential platform.
• Define and manage the change control processes for RSA Archer across all groups and business units. Create and maintain materials for end user support and training, such as user guides.
• Administer the Confidential platform supporting applications and solution configuration management and maintenance.
• Develops and implements compliance program monitoring dashboard and executive summary reporting to assess the effectiveness of the compliance environment through key risk indicators, trends analysis and remediation plan success metrics.
• Partners with management across the enterprise to further our compliance strategies and provide support on a broad range of compliance matters to achieve objective sand advance its compliance interests.
• Liaises with stakeholders, and risk & control teams to ensure alignment with the corporate compliance management system and adherence to all corporate compliance policies, standards and guidance.

Confidential

RSA Archer SME /Administrator

Responsibilities:

• Support day to day technical administration of RSA Archer v5.5.2 SP4 platform including
• Production support of solutions including Security Operation (SecOps), Threat Intelligence Portal (TIP), SOC Program Management, Incident Response, Incident Management, Business HierarchyBusiness Infra Structure, IT Infra Structure, Issue Management, Task and Schedule Management.
• Upgrades and release management, project technical documentation including design, installation, and configuration. Upgrade validation and testing, worked on analysis and break down of information gathering from multiple sources, to decompose complex business flows and rules into proper levels for analysis, to identify gaps, to resolve conflicting information, and to develop an understanding of the business domain. Strategic design, development and testing in RSA Archer Platform, define and manage the change control processes for RSA Archer across all groups and business units. Took functional ownership of RSA Archer applications.
• Architect, design, developed and implement custom and On-Demand applications.
• Assets and Equipment Tracking Application User Access Control application Performance Evaluation Application Vendor Assessment and Risk Assessment Employee Time Tracking Application Threat Intelligence Portal Security Devices
• Worked on different client projects using Lockpath Keylight and RSA Archer Platform Confidential tool.
• Operational Risk Management
• Vendor Risk Management
• IT Risk Management
• Incident Management
• Building the Keylight elements including fields, form layout, workflow, rules, notifications.
• Worked on creating Reports, Dashboard etc.
• Worked on creating and issuing assessment,
• Platform preparation, user administration, customization of look and feel. Worked on Keylight user security which includes creating user and groups, defining security roles, setting security configurations. Experience with creating system lookup table, content table and adding fields to the system lookup and content table.
• Design the Application layout based on customer needs and requirements.
• Importing new record and updating records. Setting up a workflow stages and building transition with notifications.
• Worked on Assessment Management feature of Keylight by creating an awareness targeting multiple users, which includes creating and sending an awareness event, building an assessment include creating answer sets, assessment templates and assessment questions.
• Testing assessments by creating projects for issuing assessment.
• Created Report for stack holders and management based on the criteria given, design dashboard, for management review and display real time security posture for the upper management.
• Extensive Experience with Data Feed design, configuration, implementation and troubleshooting
• Built a general Change Management solution from scratch which includes, Engineering, and IT change management requirements.
• Working as a leading RSA Archer specialist on Archer data import and feeds proving guideline and expertise to other departments using Archer to Archer data feed to push their data using no of SIEM system to integrate into one main Archer dash board for executive and Mayor office of Confidential to
• Provide Security posture in real time.
• Support the RSA Archer Platform, Enterprise Management, Security operations Management and
• Vulnerability Risk Management.
• Experience with Governance, Risk, and Compliance ( Confidential ) concepts
• Experience with Archer 5.2 or above, Archer core solutions, on-demand applications, and data feeds
• Experience creating fields, reports, iView's and dashboard experience in configuring access control, record permissions, events and notifications.
• Setup of Development environment of RSA Archer 5.2.2 SP4 which involve installation and configuration of Windows 2012 R2 and MS SQL Server 2012.Archer platform installation and configuration, setting up F5 Load Balancer.

Confidential

Windows Middleware Systems Specialist Engineer

Responsibilities:

• Provide planning, implementation and support for the Infrastructure Hosting environment utilized by hundreds of web applications. Support of MS IIS and Share Point Servers.
• Provide day-to-day developer and client support including analysis, debugging and maintenance for the Infrastructure Hosting environment
• Perform project requests, assignments and deliverables for platform-specific implementations. This includes installation and maintenance of all web server software, configuration of load balancers and migration of resource / code changes as needed
• Oversee small projects and interact with other departments to ensure completion on time.
• Provide technical guidance and advice to co-workers and others.
• Review and evaluate proposals for infrastructure-hosting initiatives in the enterprise.
• Performs in project process and technical leadership roles for infrastructure hosting projects of moderate to high risk and complexity.
• Worked on SCCM 2012 for, software deployment, Security patch management, software update and New application deployment.
• In-depth knowledge of Confidential Archer 5.x tools.
• Responsible for the development, administration support of RSA Archer Confidential Platform.
• Responsible for day-to-day end user application support and problem solving.
• Configure the RSA Archer platform and develop applications based on technical requirements Using standard design.
• Work with business/technical partners to determine and translate business requirement Into technology/functional solution.
• Archer upgrade experience from 4.5 to 5.2 and 5.3 to 5.5.1 sp1.
• Troubleshoot Archer applications and infrastructure issue during upgrade.
• Troubleshooting Archer Instance functionality in Production
• Troubleshoot issues related to IIS, Job queues, caching issue scheduled jobs using Job engine plug-in in Confidential .
• Fine tuning of Archer calculation server.
• Work with development team to resolve performance issue and fix data feed issues.
• Evaluate release notes for patch upgrades to determine relevance and priority.
• Monitor and troubleshoot Archer infrastructure and applications to ensure systems stability.
• Performance tuning of Job engine, using Job Manager utility.
• Experience in data feeds, data import and work flow implementation
• Experience in installation, configuration of compliance and threat Confidential solutions.
• Detail understanding of, Access Control, Application/Questionnaire Builder, Integration, Management Reporting, Notification
• Promote packages from Development to Production.
• Development experience to develop/support various modules in Archer.
• Archer Confidential and web application development and implementations.
• Experience in installing and maintaining servers for Archer Confidential platform.
• Implement, deploy, support and maintain the Ally Bank RSA Authentication Controls. Assist with project efforts to design security controls. Provide input into new security strategies and trends as well as measure and report on the processes that affect the integrity, functionality, and reliability of the bank’s security control framework.
• Experience with RSA Authentication Manager Migration from 7.x to 8.x

Confidential

Windows Systems Administrator

Responsibilities:

• Worked on a short project which include, a new IIS infrastructure for Confidential services
• Web site installation, configuration and monitoring. Test the application functionality in UAT and
• Then move to Model and production environment with IIS7.5, SharePoint 2010 Server farm implementation load balancing the application and Configuration on Big IP F5 appliance.
• Application optimization configuration on Data Power XI50 appliance
• Support for web proxy service configuration and installation on Pre-Prod and Production.
• Creation of Application domains and User account and management of user access to Data Power Appliance XI50/52
• Firmware upgrade of IBM Data Power XI50/52 Appliance

Confidential

Web Systems Administrator L3 Support

Responsibilities:

• Supporting Confidential Global Insurance Network infrastructure including the following technologies
• MS IIS 6.0/7.0/7.5 Web Server farm, WebSphere 7.0 application server, WebLogic 9.2.3
• Experience with installing, configuring, and providing ongoing support for IIS6.0/7.0/7.5/ Supporting Web Infrastructure of existing website and creation of new websites
• Experience developing and executing batch and Power shell programming to automate common tasks including domain configuration, administration and application deployments
• Experience performing systems monitoring using MS SCOM2012, CA Wily Interscope, CA Spectrum, CA Unicenter, BMC Patrol/Foglight 5.5.8
• Create technical documentation and Run Book for support teams
• Support of load balancer of Big IP F5
• Changing Applications AutoMap setting in Big IP F5 to SNAT in QA and Production environment, testing and verifying applications functionality after the change.
• Configuration, management support and troubleshooting issues with Big IP F5, LTM and GTM configuration.
• Full life cycles Archer implementation experience
• Experience configuring and/or administering of Archer Solutions
• Support and administration of RSA Archer Confidential Platform.
• Experience working Archer Business Continuity, vendor and Incident modules
• Creating various Archer Dashboard for management for business overview
• Developing instrumentation using reports, dashboards and iViews.
• Defining alerts using notification templates and data-driven events.
• Customizing existing applications using Archer application builder interface.
• Use Archer Packaging feature for component migration between Archer Instances.
• Experience configuring and/or administering other Confidential solutions including those designed to automate: o Compliance functions o Risk management functions o Business continuity functions o Audit management functions

Confidential, Monterey Park, CA

Windows Middleware Systems Specialist/Archer Administrator

Responsibilities:

• Supported Confidential Network infrastructure including the following technologies
• MS IIS 6.0/7.0/7.5 Web Server farm
• F5 configuration of LTM and GTM administration of load balancing dot net and J2EE applications
• Jboss 5.1 Web Server on Linux environment
• IBM WebSphere DataPower SOA appliances XI50/XI52
• IBM WebSphere 7.0 Application Server
• Google Search Appliances GS7000
• RSA Archer Confidential platform
• Experience Monitoring with BMC, MS SCOM, SMC, CA Wily InterScope, Foglight 5.x
• Experience of Splunk for application logs collections and analysis.
• Administration of Splunk including installation, configuration of Splunk Indexers and Splunk forwarders on new servers, apply hot fixes/upgrade
• Troubleshoot Splunk Servers and forwarder problems and issues
• Create and configure Google Search Appliance and Data Power for Indexes and data input for
• These appliances into Splunk.
• Manage and support Splunk Infrastructure for application log analysis.
• Worked on acquisition of Internet facing public Web Site of SmartSreet and KLIK technology Companies running on Microsoft IIS Web Server platform
• Worked building the UAT, DEV, Test, PTE, PRD and Confidential environment of smartstreet and Klik projects of MS IIS Web Server, automate website deployment using tools like MS Deploy, Wix and Octopus etc.
• Experience with IP, DNS, DHCP management using InfoBlox
• Worked on various .net based application deployments on MS IIS Web Servers on non prod and Production and Confidential environment
• Worked on IIS redirect web server, deployed various share point web site on the redirect servers
• Worked on deployment of ACH on Web Application developed by vendor on IIS Web Farm
• Upgrade IBM Developed application Data Cape on IIS Web Servers
• Worked on SSL server certificate creation for web sites and renewal of “Money Flow” web site certificate on production and Confidential environment
• Worked on Archer web application supported by Vendor, supported website for enhancement and upgrade
• Used Archer Control for both database administrators and web administrators with a common interface for defining and modifying application settings, manage machine settings, such as the Archer services, license key and proxy server, manage the properties of individual instances, including their database connection, file repository path, system logging directory, search index file location etc
• Managed multiple instances of Archer on Web Server
• Experience configuring and/or administering of Archer Solutions
• Installation and administration of Archer RSA and Confidential platform
• Familiar with Archer Control Panel with General Settings, Database, single sign-on and Data Feed Manager setting configuration
• Troubleshooting Services running on Archer Web and Application Server for example
• Queuing, Data feed, Job Framework configuration, job frame work service, job processor
• Familiar rebuilding search index on Archer application
• Worked with Archer VRMS External Account Automation tool specially created for Confidential
• Worked on Archer upgrade from 4.5 to 5.2
• Worked on Archer Business Continuity management module and Incident management module
• Worked on Archer Confidential modules
• Plan and execute Archer Disaster and recovery plan for Confidential for their two data centers
• Worked with Archer Application support team to resolve issues
• Build and replaced a faulty IBM Datapower appliance XI50 from scratch for Production environment
• Implemented New Google search appliance in production environment and decommissioning the
• Old Google Search Appliance
• Worked with IT Application Support team as DataPower Administrator provided support DEV, TST,PTE and Production for DataPower appliances IBM XI50/52. DataPower domains and all rules defined within those domains. was responsible to play the role of DataPower administrator for promoting changes created by DataPower developer through the environments and into production.
• As DataPower administrator maintained system availability, troubleshooting problems, Connectivity configuration such as MQ Queue Manager objects, Crypto Certificate installation
• Firmware upgrade of IBM Datapower XI50/XI52 in non Prod and Production environment
• Worked on DataPower failover exercise to DR site
• DataPower experience of multiple domain and geographical load balance data centers.
• Deployed more than 60+ Web Services on IBM DataPower XI50/52 in different
• Confidential environment including non Prod and Production environmentHands on experience with DataPower appliances, Firmware version 4.0.2.2 through upcoming 4.0.2.8 In non Prod and Production environment
• Hands on experience building a IBM Datapower XI50 from scratch, cloning the existing web Services, Multi-Protocol Gateway, XML Firewall, Web Application Firewall
• Experience with migrating Application specific objects, proxies and other objects between environments
• Strong SQL knowledge with 2005/2008 Well versed with DP CLI Knowledge of Web Services development.
• Extended knowledge and experience of Web Services deployment in DEV, TST, PTE and PROD. Manage configuration and maintenance of DataPower appliance XI50/52 Configure and manage network access to the appliance Manage the day-to-day operations of the appliance, domain backups, lifecycle migration of primary objects Manage access to all resources, access policies, Role Based Management (RBM), cryptographic keys, authentication, and authorization.
• Managing the firmware image apply firmware images, and rollback an upgrade Experience of trouble shooting Multiprotocol Gateways and Web Service Proxies.
• Diagnose performance/connectivity problems and errors. Provide 3rd tier support for production systems.
• Load Balance configuration of web application in DataPower Implement IBM AO (Application Optimization) on Pre-Production and Production environment Troubleshoot issues with AO and connection reset problem with various application Familiar to create PMR with IBM support and to collect Confidential, Error Reporting and must gather information for IBM Support to analyze issue XML definition experience, like XSDs, XSLTs

Confidential, Rosemead, CA

Sr. Windows System Engineer/DataPower Administrator

Responsibilities:

• Provide 24x7 operational support on Microsoft based applications on the IT Infrastructure.
• Support includes to write basic SQL scripts and to manage application pools to ensure applications can scale to meet the demands of the business, experience in supporting Windows-based applications, with an emphasis on .NET applications. DataPower administration, management, provisioning and support of new Web Service Proxies, Multiprotocol Gateway and XML Firewall deployment, new application domain creation, Crypto object configuration, support deployment
• Of new web services proxies and update existing web service proxies for enhancement
• On IBM WebSphere XI50 appliance in Pre-Prod and Production environment
• Ensure system improvements are successfully implemented such as modifying memory allocation to Web-based applications, isolating application processes that consume too many systems resources and working with application teams to correct code or scale environment.
• Perform maintenance work such as migrating bug fixes and maintenance patches for application software both in system test and production, unit test, Integration.
• Provisioning a new DataPower Appliance on the Network
• Application domain creation, configuration and crypto certificate installation
• User Access configuration to the DataPower Appliance
• Troubleshooting high CPU usage on DPA
• Firmware upgrade of XI50 appliance in Non Prod and Production environment
• Troubleshooting “Probe” issue on non-prod environment
• Familiar to create PMR with IBM support and to collect Confidential, Error Reporting and must gather information for IBM Support to analyze issue
• Deployment of WS Proxies, Multi-Protocol gateway
• Troubleshooting “connection reset issue “
• Create various group for developer on DataPower Appliance and provide access to them.
• Confidential Configuration for user access on Datapower Appliance
• ITIL Experience (Change Management, Release Management, Incident Management)

Confidential, Branchburg NJ

System Support Engineer

Responsibilities:

• Windows and Sun Solaris 10 administration, Veritas Netbackup 6.5 support running on Windows
• And Sun Solaris 10. Backup Report generation using VERITAS NetBackup Reporter 6.5.1(VBR)
• .Net Application deployment on IIS 6.0 and Web Services Support.
• Responsible for web & integration support that maintains the operational integrity of the client's intranet/Internet systems/technologies located Confidential the client's datacenter and US Domestic Data Centers.
• Provide second tier escalation support for issues on Windows based servers.
• Provide expertise in designing, troubleshooting, maintenance, and enhancements of the Windows OS, Group Policy, Active Directory, DNS, DHCP.
• Provide technical expertise and perform tasks for all related infrastructure projects, including business continuity and disaster recovery.
• Develop procedures for backups and restores, as well as monitor the performance, success, or failure of these tasks and generate report using Veritas Backup Reporter
• Perform Change Management of server Hardware and Software
• Fault Resolution and ticket closure per Tier 3 queue
• Backup and Restore using Netbackup6.5.1 on Windows and Solaris 10
• ASP.net Web Application deployment on Web Servers (IIS6.0)
• Worked with developers to trouble shoot and maintain operational effectiveness
• Performing daily tasks within the scope of supporting the infrastructure- running proprietary web applications including but not limited to, file system health checks, routine maintenance on web applications

Confidential, Cambridge, MA

Role: System Support Engineer

Responsibilities:

• Technical expertise were focused in multiple areas that support technical infrastructure.
• Windows 2000/2003 Server operating systems, File and print services, MS IIS5.0/6.0, NLB, MS Server Clustering, Windows security (permissions, rights, local/group policy, etc.), Windows networking (shares, DNS, DHCP, WINS, etc.), VMWare virtual infrastructure support of ESX 3.x Server. have strong installation, testing, debugging and production support skills.
• Some of the responsibilities as a support engineer were included daily production support for the Server O/S supports and hardware infrastructure support, change management, root cause analysis( Confidential ), server performance and tuning, and troubleshooting Windows Server startup problems due to unexpected reboot or planned reboot.

Confidential, Harrisburg- PA

Computer Integration Consultant

Responsibilities:

• Provided 24x7 support for the Commonwealth Technology Center Enterprise Server farm
• Functioned in a Web Administration function, supporting multiple .Net applications; Hands on experience with securing .Net applications.
• Responsible for the coordination of software and web development lifecycle methodologies
• Possess knowledge of tools related to web application development, testing and deployment including Microsoft IIS 5.0/6.0, Content Management Systems, web security, personalization, and profiling.
• Experience installing, configuring and troubleshooting Internet Servers, specifically clusters of web servers, application servers and SQL Databases.
• Experience with web load balancing technologies (NLB, CSS, Microsoft Application Center)
• Testing, provisioning, implementation, staging and remote management of F5 Load Balancer With in highly complex networks
• Experienced with both F5 LTM & GTM technology implementation and support.

Confidential, Warren, MI

MIS Manager

Responsibilities:

• Lead Network administrator supervising the Information Technology (IT) department of Parsons Brinckerhoff (PB) Confidential the General Motors Southeast Michigan program (SEMP) in Warren, Michigan.
• Planned, designed, and implemented a network extension for the growing needs of the company by providing more network ports for users in the same office building.
• MIS Manager for the project management and construction management of a major renovation and expansion of engineering facilities VEC (Vehicle Engineering Complex) Confidential Technical Center Warren, MI.
• MIS Support for the construction and project management staff on a major renovation and construction effort totaling over $700M for General Motors.
• With oversight of a staff of four IT professional with 100+ Network node with 3 site location in multiple domain environment with Microsoft Windows NT4.0/2000 and Exchange 2000 environment.
• MIS Manager for the project management and construction management of a major Movement of Confidential Pre Production Operation (PPO) from Pontiac to Warren, Support and provide MIS support to 50 users with an extensive CAD support using AutoCAD 2005.
• Expedition 9.0, MS Outlook 2000, Windows 2000 XP Pro desktop support, MS office 2000, Network infrastructure support of Windows 2000/2003 Server and MS Exchange 2000/2003 environment with Windows 2000 XP Desktop support.