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Devops Team Lead & Aem Platform Administrator Resume

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Chandler, AZ

SUMMARY:

  • DevOps Team Lead & Adobe AEM Administrator with 14+ years of experience in DevOps in a complex, mixed server environment;designing& deploying Confidential &Adobe AEM infrastructure solutions.Responsible for design & administration ofevery aspect of Confidential & Adobe AEM platforms in large - scale enterprise environments.
  • Team Leader forDevOps Confidential &AEM Administrator teamsoverseeing.

TECHNICAL SKILLS:

  • ACS Commons AEM Support
  • Adobe Experience Manager (AEM) Content Management System (CMS) - 5.6.1, 6.1, 6.2, 6.3
  • Apache Web Server, IHS
  • Confidential Software Suite - Bamboo, Confluence, Crowd, Crucible, FishEye, JIRA, JIRA Agile (GreenHopper)
  • Automation - Chef
  • Build & Deploy - Ant, Make, Maven
  • CDN (Akamai)
  • Continuous Integration& Delivery
  • Digital Asset Management (DAM)
  • Git, SVN, PVCS, StarTeam
  • Google Search Appliance (GSA)
  • IBM WebSphere, JACL, Jython
  • J2EE Java
  • JBoss AS, EAP
  • JFrogArtifactory
  • Oracle, MySQL, MongoDB Database
  • CQ 5.4, 5.5
  • Shell Scripting, Bash, Ksh, Tcsh, PERL
  • SonarQube (Sonar)
  • Sonatype Nexus Pro
  • SSL Security, OpenSSL, nCipher, Certificate Management
  • Static Code Scanning - Fortify
  • Tivoli Access Manager (WebSEAL)
  • Tomcat Application Server
  • UNIX/Linux
  • Wily Introscope Monitoring

PROFESSIONAL EXPERIENCE:

Confidential - Chandler, AZ

DevOps Team Lead & AEM Platform Administrator

Responsibilities:

  • Proven ability to lead a highly successful team in a challenging DevOps environment
  • Strong communication skills and ability to work in cross-team situations to resolve complex issues with time-sensitive projects
  • Detail and process-oriented, able to quickly analyze novel issues in stressful Production environments
  • Learns new technologies quickly and provides instruction to other team members
  • Proven skills in providing knowledge and information to junior team members and ensuring success of the whole team
  • Highly motivated, competent and technical leader of a dynamic DevOps team
  • Architected and designed the enterprise Adobe Experience Manager (AEM) platform at Confidential
  • Personally responsible for leading design of every single aspect of the AEM platform including security, configuration, infrastructure, integrations, and ongoing maintenance and support
  • Delivered solid vanity URL solution to handle Business SEO requirements
  • Delivered significant business value by stabilizing the existing GM CQ 5.4 environment and led the effort to upgrade to AEM 6.2
  • Delivered business value by automating the AEM server build-out saving hundreds of man-hours with the DevOps Automation Team
  • Resolved significant security gaps in Dispatcher and AEM security configurations
  • Resolved significant AEM configuration challenges that were breaking the code delivery process
  • Designed the OSGi runmode configuration process to ensure AEM configuration automation
  • Delivered solid business value by designing an active-active AEM Publisher strategy to double capacity
  • Created and implemented a solid AEM backup and maintenance strategy across all of GM AEM platform servers
  • Resolved performance issues with AEM platform and provided critical support in analyzing and resolving issues with long-running queries
  • Proven ability to lead an active, skilled DevOps AEM Administrator team in a Team Lead capacity supporting Adobe Experience Manager (AEM)
  • Supporting all major GM brands - Chevrolet, Buick, Cadillac, GMC, Opel, GM.com, Quantum
  • Created all processes, procedures, standards and requirements for the DevOps AEM Administrator Team as Team Lead
  • Led scrum sessions for the DevOps AEM Administrator Team resource planning to ensure all project deliverables were met
  • Sole responsibility to ensure all DevOps AEM Administrators were working towards required tasks on a daily basis
  • Created the AEM Platform 2016 & 2017 Roadmap for strategic direction
  • Led the team to analyze and asses operational content authoring issues and provide rapid solutions to international authoring teams on a daily basis
  • Designed the AEM user administration template and led the team to create the scripts to support automated user administration
  • Led the DevOps AEM Administrator Team to coordinate and implement all Adobe AEM updates
  • Collaboration with other teams to provide support and expert knowledge on AEM
  • Collaborated with Development Teams to provide custom component support and troubleshooting analysis
  • Partnered with the GM Security Team to identify security gaps in the server environment and remediate
  • Partnered on Akamai CDN implementation to enhance AEM performance and edge caching
  • Provided support and guidance on aspects of AEM including

Confidential

Adobe Experience Manager

  • Architected and designed the Adobe Experience Manager (AEM) platform at MasterCard for Content Management System; oversaw all aspects of Web Engineering and technical implementation.
  • Designed every level of the architecture for AEM Authoring, Publishing, Dispatcher solution to ensure content management system for the MasterCard US and Priceless websites
  • Team Leader of the AEM Support Team for AEM Development Platforms at MasterCard
  • Provided research and technical direction and guidance to management to meet business requirements as required
  • Implemented proof-of-concepts to analyze and conduct in-depth evaluation of technical requirements, such as cloud hosting, clustering and high-availability, Publisher scaling, mutual (2-way) SSL security, CDN (Akamai) integration
  • Directly collaborated with Adobe on designing and implementing AEM 5.6.1 installation and architecture design under JBoss EAP
  • Directly collaborated with Adobe on integrating AEM 5.6.1 with IBM WebSEAL for identity propagation and SSO user management for security authentication
  • Led the team at MasterCard with respect to upgrading AEM 5.6.1 to AEM 6.0 and created the roadmap for migration to AEM 6.1
  • Designed the architectural models and infrastructure to support MongoDB high-availability clustering of the Author in AEM 6.x at MasterCard
  • Wrote automated backup Curl scripts to provide nightly automated backups without interrupting service in all environments to ensure high availability of Production environments
  • Wrote Curl scripts for automation of basic AEM administration tasks - bundle management, user administration, security checklist
  • Supported active development in 50+ AEM server environments on a daily basis with a high rate of content delivery and fast-paced change
  • Collaborated and led infrastructure team on migration to automated, elastic cloud-based hosting for AEM Publisher environments with Chef cookbook recipes

Confidential

Platform Engineer & System Architect

  • Architected theAtlassian software suite at MasterCard
  • Implemented Bamboo, Confluence, Crowd, Crucible, FishEye, JIRA, and JIRA Agile (GreenHopper)
  • Designed and implemented the cross-linked platform combining JIRA issue management, code analysis and review with Bamboo build & deployment workflows
  • Team Leader of the Fusion Support Team at MasterCard for managing all Confidential software
  • Educated development teams on the use of JIRA, Confluence, Crucible, Bamboo through-out MasterCard through brown-bag sessions, classroom training and hands-on sessions
  • Designed and oversaw architectural requirements for Confidential single-sign-on (SSO)
  • Provided technical support to resolve issues and trained the Operations support team
  • Researched, implemented plugins based upon business requirements as needed - ThemeBuilder, JIRA Agile, Enterprise Mail Handler, Structure, Script Runner, Balsamiq Mockups, Groovy
  • Architected and designed the Confidential JIRA issue management system for MasterCard
  • Oversaw every aspect of bringing in the JIRA issue management system into MasterCard and collaborated on design of Agile workflow in JIRA for MasterCard development teams
  • Developed custom JIRA workflows for Agile methodology at MasterCard
  • Provided day-to-day troubleshooting, research and design to achieve business requirements with respect to rolling out JIRA at MasterCard
  • Designed& implemented the Confidential Confluence team collaboration and documentation platform
  • Implemented upgrades and feature enhancements of the Confluence platform
  • Oversaw migration of older Confluence projects using Wiki markup to newer Confluence platform
  • Wrote custom scripts, macros for Confluence to achieve specific business functions for content display
  • Designed Bamboo build and deployment platforms for MasterCard world-wide.
  • Created overall strategic plan and direction for automation of build and deployment process
  • Designed the back-end integration of Bamboo with Artifactory, Nexus Pro
  • Automated code quality metrics scoring and source code analysis with Fortify and Sonar (SonarQube)
  • Supported all MasterCard Java build and deployment support using the Cruise Control platform for 500+ projects over four-year time span
  • Designed and wrote the Ant and Maven scripts for the automated build system at MasterCard

Confidential

Senior Software Engineer - Web Administrator

  • Web Administrator on the Projects team with responsibilities including:
  • Assisted in architectural design and build-out of clustered application and web server systems in Windows, UNIX and Linux environments
  • Created solutions that provide high-availability and fail-over in an agile development environment
  • Use of SSL technologies including nCipher, NSS and software certificates in application and web server environments with common tools - keytool, ikeyman, GSKit, openssl
  • Responded to infrastructure and production issues for analysis and maintaining infrastructure systems with common tools - Wily Introscope, Tivoli Performance Viewer
  • Provided a leadership role to Web Administration team to identify areas for improvement and detailed process documentation
  • Developed JACL-based scripts for WebSphere automation and administration

Confidential - Chesterfield, MO

Senior Systems Administrator

  • Team Leader supervising Build & Release Management team of 3 people
  • Architected Cruise Control Build Management Platform
  • Shell scripting for backups, build management, and routine tasks
  • Developed new Ant modules for supporting J2EE deployments to Websphere environments
  • Monitored and tuned system performance for application and web servers
  • Installed and configured Websphere application server environments
  • Troubleshooting of application and web server problems for 25+ production environments
  • Designed automated product release build and deployment system used company-wide

Confidential, Chesterfield, MO

Senior Software Engineer

  • Received the Confidential Pinnacle Achievement Award for excellence; highest award given to technical personnel
  • Managed server environments for Configuration and Control Team
  • Resolved production environment issues for 40+ production platforms and worked directly with clients to trouble-shoot infrastructure systems
  • Configuration and installation of UNIX & Linux workstations and servers
  • Developed Bash, Korn shell, tcsh, make files and Perl shell scripts for system administration, build management, code compilation, and source control management
  • Leveraged team support for international clients in production and development environments throughout North America

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