PROFESSIONAL SUMMARY:

• Having around 7 years of IT experience in software design and development with focus on Microsoft dynamics CRM .
• Utilized methodologies such as Agile and Waterfall along with SDLC implementations.
• Experience on Microsoft dynamic CRM 2011, 2013, 2015, 2016 and dynamic 365 entities, views, web resources, ribbon, chart, configuration and customization, integration with MS share point 2010 and MS Outlook.
• Experience in sitemap and ribbon XML customization for CRM.
• Extensively worked on developing MSCRM Plugins, Custom Workflows, Dialogs and Business Process Flows .
• Extensive experience in using Plugins by using Events Pipeline. Like Pre Validation, Pre Operation, Post Operation.
• Expertise in client - side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET and ASP.NET.
• Proficiency in creating, exporting and importing managed solution and unmanaged solution to transfer customizations from one environment to other.
• Have good experience of SSRS (SQL server reporting services) reports, dashboards customization with complex charts built from SSRS.
• Extensive experience in ASP.Net, C#, VB.Net, ADO.Net, Web Services, LINQ, AJAX, windows services, WCF services, OOPS, Classic ASP, XML, Text Editor, MS IIS 5.0/6.0/7.0, HTML, VBScript, VSS, JavaScript, Angular JS, SQL Server 2000/2005/2008/2012 , visual studio 2003/2005/2008/2010/2012.
• Built RESTful API& using ASP.NET Web API by elimination SOAP.
• Experience in Consuming CRM API for development of custom API Libraries for front end development.
• Migration of Data from different Microsoft Dynamics CRM.
• Good knowledge of OOB functionality of MS Dynamics CRM 365/2016/2015/2013 Sales, Marketing and service modules .
• Expertise in configuring security roles, business units, teams, field security profiles, call outs to CRM API, and CRM plugins .
• Experience in data modeling, data design, normalization, data migration projects involving SQL server.
• Experience in using Microsoft dynamics CRM SDK, CRM for outlook (Online/Offline), data migration tools, and scribe.
• Created multiple SQL databases, multiple table(s), and configured foreign keys between tables, altered\modified tables during the development phases of the project.
• Helped end user to make them understand the MSCRM functionality and multiple testing phases of the application.
• Quick learner and adaptive to new and challenging technological environments.
• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.

TECHNICAL SKILLS:

Web Technologies: JavaScript, HTML5, DHTML, CSS, Ajax, XML XLSTSOAP, WSDL, UDDI, jQuery, DATA, Fetch XML, JSON..

Languages: .NET 4.0/3.5/2.0, ASP.NET 4.0/3.5/2.0, VB.NET, C#, XML, Web Services, WCF, WPF, Win Forms, Web Forms, T-SQL,PL/SQL

Development: Visual Studio 2008/2010/2012/2015/2017 Team Edition, MS Dynamics CRM 2011,2013,2015,2016 and Dynamics 365.

Versioning: Team Foundation Server (TFS), Visual Source Safe (VFS), Subversion, Tortoise SVN.

Methodologies: Agile, Scrum, Iterative model

Databases: Oracle (version -11g, 10g), JDBC, SQL, MySQL, PL/SQL, T-SQL, SQL Server 2005/2008/2012.

PROFESSIONAL EXPERIENCE:

Confidential, CA

MS Dynamic 365 Developer

Responsibilities:

• Involved in Analysis, Design, Coding, and Testing and maintenance phase of the project life cycle.
• Worked on Workflows and Plug-in for automated processes based on requirement in MS Dynamics 365, version 8.2.
• Worked on all the new Out of Box features like Business Rules, Business Process Flow and Synchronous Workflows in MS Dynamics 365.
• Designed and customized MS Dynamics 365 forms and ribbons.
• Customized MS Dynamics 365 form On Load, On Save Status changes events with Java script and JQuery.
• Created multiple Views for Entities to Import and Export data, worked on Managed and Unmanaged Solutions.
• Created and developed Microsoft Dynamics 365 Custom Web Pages to plug into out-of- the box MS CRM Solution using HTML.
• Created several plug-ins and workflows for enhancing the system and maintain data integrity.
• Reasonable for the design of the system, user interface, reporting and dashboards for the Front-end Dynamics development.
• Experience in creating CRM Site Map and reasonable to handle Deployments to the next environments using Azure DevOps and Solution/Data Export and Imports.
• Worked on HTML, CSS and XML.
• Created editable grids in views.
• Using XRM Toolkit to integrate with CRM Web services - REST / SOAP based integration with Jscript.
• Involved in Microsoft Dynamics 365 data capture, integration, auditing, data mapping, importing data and Creation of interfaces.
• Troubleshoot defects and identify the appropriate change to fix the issue, Maintain and design MS Dynamics 365 applications
• Use TFS for Source Control of Project code.
• Demonstrated ability to deliver projects and products in an agile project management environment.
• Actively participated in daily scrums.

Environment: Microsoft Dynamics 365, .NET Framework 4.5, C#.Net, Visual studio 2015, JavaScript, jQuery, Entity Framework, Plug-in Registration Tools, SQL Server 2014, SQL Server 2014, and TFS, XRM Toolbox, XML.

Confidential, OH

MS Dynamic CRM Developer

Responsibilities:

• Involved in functional analysis, design documentation, requirement gathering and development.
• Customized MS Dynamics CRM 2015 application based on the business requirement.
• Customize Microsoft Dynamics CRM 2015 Entities, create multiple forms (security based) on entities, add Custom JavaScript on form events and add web resources, navigation links to achieve the business requirements.
• Imported contacts from existing application into MS Dynamics CRM 2015 using the CSV file format.
• Configuration of MS Dynamics CRM with Microsoft Outlook.
• Created several client-side extensions using JavaScript, CSS and HTML5.
• Customized Client-side validations and accessed data within the HTML controls using JavaScript.
• Migration of data from Excel source to CRM using SSIS.
• Created and developed Microsoft Dynamics CRM Custom Web Pages to plug into out-of- the box MS CRM Solution using HTML.
• Developed SQL scripts to insert, update and delete data in MS SQL database tables in OLTP environment.
• Worked on setting up relationship between System & Custom entities.
• Used Pre-and Post-Events during Plugin Execution Phases for various complex Plugins.
• Customized Workflows and Plug-in for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Customized Service module and contract templates, entitlement templates, Service Level Agreements and product catalogue according to the business process.
• Created Organization, Business Units, and Teams and formed their relationships.
• Using Cascading Style Sheets (CSS) for styling web form UI controls.
• Used ASP. Net validation controls for validating user input in the web forms.
• Created SSIS packages for different data loading operations for many applications.
• Used SSRS create reports in the system to provide accurate data for business decision making.
• Integrated Custom WCF Service with other applications.

Environment: Microsoft Dynamics CRM 2015, Visual Studio 2010, ASP.NET, C#, JavaScript, XML, SSRS, T-SQL, SQL Server 2012/2014.

Confidential, IN

MS Dynamic CRM Developer

Responsibilities:

• Gathered client requirements and business process, development, testing and deployment of Microsoft CRM 2013.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Customized MS Dynamic CRM forms, entities, attributes, views, ribbons & sitemaps.
• Worked on setting up relationship between System & Custom entities.
• Enhanced and developed business process flows as per the client needs.
• Created Organization, Business Units and Teams, formed their relationships.
• Created workflow based on requirements from sales and marketing department.
• Extensively used Synchronous and Asynchronous Plugins and Workflow activities for various MS Dynamic CRM activities during development phase.
• Developed UI interface using HTML, JavaScript, CSS, and Jquery.
• Customized Dashboards based on the custom reports and charts created.
• Worked on designing reports using SQL server reporting services (SSRS).
• Generated various reports with drill-downs, calculated members, and dropdowns from the cubes by connecting to analysis server from SSRS.

Environment: Net 4.0, MS Dynamic CRM 2013, C#.Net, AJAX, JSON, HTML, MS Visual Studio 2010, jQuery, Ribbon Editor Tool, SQL Server 2012, Outlook 2013 and TFS.

Confidential

MS Dynamic CRM Developer

Responsibilities:

• Gathered client requirements and business process, development, testing and deployment of Microsoft CRM 2011.
• Involved in customization of tools to customize system components such as forms, views, entities, attributes, relationships, and entity mapping.
• Customized sale module including leads, accounts, contacts, opportunities and related custom entities according to the business process.
• Utilize entity relationships and mappings to reduce a number of workflows and plug-in and simplify the solution. Customize sitemap via XML toolbox.
• Used Pre and Post Images during Plugin Execution Phases for various complex Plugins.
• Extensively worked on CRM Plugins & Custom Workflow activities development.
• Built CRM reports using fetch XML and/or SQL queries.
• Creating dashboards and reporting systems on CRM applications.
• Configuring and integrating software applications, APIs and add-ons.
• Providing installation and deployment strategies for hosted Microsoft dynamics CRM and other considerations.
• Developing reports, charts and dashboards for specific business requirements.
• Troubleshooting and coordinated deployment between environments with other teams.
• Implemented Plug-Ins defining business rules and validating data.
• Debugged JavaScript used in CRM system.
• Configured CRM settings to adopt security policies within different environments using security roles.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
• Created organizations, business units, groups and their relationships.

Environment: Microsoft Dynamics CRM 2011, Visual Studio.NET, JavaScript, SQL Server 2008/2012, SSRS.

Confidential

Junior.Net Developer

Responsibilities:

• Designed Web Forms using C#.Net, ASP.NET 3.5.
• Object Oriented Programming Techniques in building the application modules.
• Creating Master Pages for consistent layout of the Web pages.
• Working on interactive user interface (UI) using HTML, CSS and JavaScript to deliver great user experiences.
• All types of Validation Controls used in this project in validating the users of the website.
• Extensive use of Visual Studio Controls like Calendars, Grid View and Data List Control etc.
• Extensive usage of jQuery-AJAX for exchanging data with a server and updating parts of a web page without reloading the whole page.
• Leveraged AngularJS for scripting, AJAX calls, JSON and XML for passing objects from Controller to View and vice versa.
• Worked with Web API to provide services to HTTP requests.
• Developed stored procedures using PL/SQL Tables and records to generate the output in XML format.
• Usage of XML to store and present data on the web server and CSS for styling the pages of the developed application.
• Developed and maintained RESTful API for third party software systems using C# and .NET framework.

Environment: C#, ASP.NET 3.5 Frame work, ADO.NET, ORACLE Server 11g, PL/SQL, Visual Studio 2008, SOA, XML Web Services, RESTful API, CSS styles, WCF, Crystal Reports, IIS 7.5, Visual Source Safe.