Qualifications Profile

Highly diverse experienced, motivated, hardworking, passionate, analytical, and versatile professional; offering solid academic foundation and seven years of progressive experiences within different industries in different positions including: Business Administration, Supervising, Customer Services, and Management Consultant.

Relevant Experiences

Confidential
Post Graduate Student: Sep. 2010 - Jul. 2012

• Obtained invaluable knowledge and world-class experiences in management consultant, by involving in analyzing and solving existing and real world business cases and problems, and issues.
• Performed business process and strategy analysis for Confidential
• Provided solutions to improve their business process, eventually resulted in 20% increased sales.
• Utilized SWOT & Five Forces analysis to plan and develop new market strategies.
• Developed detailed, realistic, and practical business plan for Confidential
• Resulted in about to 5% further development of the business.
• Conducted both qualitative & quantitative researches, utilized different type of data collection methods (interview & questionnaire) and inductive and deductive reasoning; plus used SPSS for analyzing.
• Effectively communicate with people despite cultural, ethical, and time-matter differences.

Confidential, AG
Assistant Manager: May. 2010 - Sep. 2010

• Analyzed customer feedback; performed requirement analysis, translated and submitted customers' feedback to the German headquarters (Regarding a software called LogiKal©).
• Improved customer relationship by correcting communicating approaches, thus increased company revenue (23%) by achieving sales target sooner.
• Held training sessions for customers and provided them after sales supports services.
• Tried to establish business relationship with potentials customers and identify their needs.
• Conceptualized innovative ideas in formulating customized solutions to gather, assess, and transfer clients' needs.

Confidential, IT Management Company
Web Developer/ Supervisor: Mar. 2007 - Mar. 2010

• Achieved overall client satisfaction by completing projects in a timely matter.
• Managed and supervised adevelopment team of six employees; contributed in achieving the 1st National Learning Content Management System (LCMS) Award for Tehran University of Medical Sciences\' e-learning website in 2008. (ASP.NET 2.5, Visual C#, SQL Server 2005; Waterfall and Agile techniques).
• Planed department activities and utilized organizational skills in optimizing operations and processes.
• Effectively communicated with stakeholders, customers, and end-users to translate business needs to products' benefits and system functions and to deliver superior solutions
• Developed and programmed many web applications and websites, using C# and PHP programming languages and object oriented concept.

Confidential
Owner Manager: Oct. 2005 - Dec. 2006

• Successfully launched, ran, and managed my own business as trend-setter in using animations for project presentation of architectural companies.
• Programmed web application using .NET, ASP.NET, SQL Server, Web Service and Visual C#.

Confidential
Pharmacy Technician: Feb. 2002 - Sep. 2002

• Part-time technician and director of the beauty section; organized the work flow in beauty front desk.
• Performed book keeping of this section and reported to the store manager.
• Saved up to 10% of beauty section's cost by training stuffs which resulted in speeding up the project of computerizing current paper works.

Self-Employed
Mathematics Tutor: Sep. 2001 - Oct. 2002

• Taught mathematics to freshmen and juniors high school and college students.
• Prepared them for mid-term and final exams.
• Trained my student different approaches of solving mathematical questions and how to organize and present answers.

Volunteer Activity

Confidential
Volunteer, Team Coordinator: Apr. 2008- June. 2009

• Coordinated team of volunteer members for different activities such as entertaining programs for children.
• Planned, designed and held fund rising exhibitions.

Education

Master of Science in Business Administration:
Major in Management, Minor in Business Development and Internationalization

Coursework:Management and Strategy | Human Side of Organization | Projects Management | Research Methods and Academic Writing | Product Planning and Development | Operations Management | Business Development and Internationalization| Business Processes

Bachelor of Science in Public Management

Selected Coursework:Principles of Accounting I and II | Statistics I and II | Macroeconomics | Mathematics I and II | Management of Financial Development | Decision Making and Setting of Public Policy | Fundamentals of Organization and Management
Associate of Science in Applied Mathematics

Selected Coursework: English Language | General Mathematics I | General Computer and Basic Programming

Business Skills

Supervising, Strategic Thinking, Requirement & Enterprise Analysis, Decision Making, Sales, Problem Solving, Business Planning,Interpersonal and Communication Skills, Business Development, Business Process Analysis, Use Case, Active Listening Skill, Gantt Chart, Critical and Analytical Thinking, Implementing Solutions, WBS

Technical Skills

Microsoft Office Word, Excel, Access, and PowerPoint; Visual C#, C, PHP, ASP.NET (2.0, and 3.5); SQL Server (2000 and 2005); SPSS; Visual Studio (2005 and 2008); .NET Framework; XML, SharePoint Server; Object Oriented Programming ; SQL, UML, HTML, CSS

*References are available upon request.