UX Designer/Researcher Resume

PROFESSIONAL EXPERIENCE

UX Designer/Researcher

Confidential

Responsibilities:

Collaborated with the CTO and product manager to help develop UX strategies to engage and retain users
Worked closely with web analytics (GoogleAnalytics) and user analytics (Hotjar) to propose A/B tests and design hypotheses
Provided recommendations and designs to improve usability and efficiency for new admin tools and processes, based on analysis of contextual inquiries and user testing sessions
Created interactive prototypes using Axure and Proto.io to communicate user flows and functionality for products such as Android APKs and admin tools

UX Designer

Confidential

Responsibilities:

Collaborated with product managers to gather user requirements through contextual inquiries and user interviews
Conducted tasks analyses to come up with the most efficient user flows and interactions to complex tasks for enterprise and admin tools
Introduced and conducted user testing sessions as a regular part of the product design process
Created Axure prototypes in preparation for user testing sessions and presentations for stakeholders

UX Designer

Confidential

Responsibilities:

Worked in the Pilots and Incubations team using Lean UX to research, design and test product concepts
Collected user feedback through guerilla interviews and testing on products such as Android apps and web applications
Responsible for the creation and preparation of Axure prototypes for remote and in person moderated user tests
Provided stakeholders with reports that included findings, recommendations and mockups after each round of user testing

UI/UX Designer

Confidential

Responsibilities:

Collaborated with Tech and Marketing, to be the advocate for the end user and introduced user centered design methods into the company
Responsible for creating wireframes and user flows for the company's eCommerce website, student enrollment flows and business tools
Conducted user research through surveys and interviews to collect feedback on improving customer experience and learning experience on various online course platforms
Summarized user testing sessions from tools such as usertesting.com to validate designs and provide recommendations for next iterations of designs