Associate Software Developer And Qa Tester Resume
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Philadelphia, PA
SUMMARY
- Motivated and versatile Software Engineer Tester with experience in technical leadership, communication, client work, and team collaboration.
- Work experience in testing iOS and Android Applications to check for adequate performance and identify software bugs.
- Past experience on conducting best practices for testing, thereafter analyzed and shared results to the development team.
- Additional experience in developing a full web page and site layouts for a new member Portal on Mobile App for IBX customers.
TECHNICAL SKILLS
- Java, HTML, CSS, JavaScript, SQL. MySQL. C#. SoapUI. Apache Tomcat, Spring Framework.
- XCode, Android Studio for Mobile applications
- TSYS Production experience.
- .NET Framework.
- Defect & Bug Discovery.
- System & Unit Testing.
- Performance optimization.
PROFESSIONAL EXPERIENCE
Associate Software Developer and QA Tester
Confidential
Responsibilities:
- Troubleshoot and debug complex issues related to technologies including Customer Website Service, Mobile App, Contact Center Desktop and Interactive Voice Response System (IVR).
- Assist Mobile team with testing iOS and Android applications to check for errors or defects. Identify, document and report bugs, errors, interoperability flaws and other issues.
- Work with different technologies such as ServiceNow/ServiceFirst, Quality Control, Quality Assurance, production TSYS.
- Evaluate information system needs and provide technical support to stakeholders; implement solutions to meet those needs.
- Provide ad - hoc and ongoing management reporting of incidents and problems remediation.
- Develop template to track incident information in a comprehensive manner.
- Develop SQL queries to report on the various databases. Provide data testing to ensure the accuracy of the information in these reports.
- Develop effective and efficient solutions for end user data extract used for decision making.
- Review UNIX logs produced from the company web and mobile applications to troubleshoot login errors and service issues from customers.
- Maintain appropriate documentation of administrative computing procedures, customization and time-lines pertaining to the support of the administrative computer system.
- Create efficiencies by streamlining the process flows of areas including the Customer Website Services and Mobile.
- Communicate with software developers to provide detailed information on technology issues or customer incidents as well as support the solution of both.
- Document implemented applications to facilitate effective support to the related systems.
Front-End Software Developer
Confidential - Philadelphia, PA
Responsibilities:
- Developed a new member Portal on mobile app for IBX customers using Kony studio.
- Created full page and site layouts from design.
- Developed forms in HTML, CSS, JavaScript, and SQL.
- Created, edited, and modified templates for a web development framework.
- Prepared status reports for testing new web applications.
Media Services Operator
Confidential - Philadelphia, PA
Responsibilities:
- Operated the Web Checkout Information System, which manages audio/visual equipment.
- Assisted in maintaining video production equipment.
- Provided support and customer service to all level University stakeholders.
- Supported the technology needs of Media Services.
- Provided and coordinated support for Banner enterprise system, providing technical support to functional users and report development in Cognos.
Intern - Software Analyst
Confidential - Wayne, PA
Responsibilities:
- Assisted the Confidential Software Development team with various projects, including updating and submitting customer 150+ iOS Apps for iPhone and iPad based on new Apple store requirements, and 150+ Apps for Android- based phones and tablet/devices.
- Tested web information system to check for adequate performance and to identify software bugs. This system was based on Java, JavaScript, JSP pages, and SQL database. The web server was Jetty.
- Tested techniques included running and evaluating the different modules with the intent of finding software bugs and system defects.
Software Engineer Test
Confidential
Responsibilities:
- Led projects that involved the implementation of Integrated Computing Systems and Communication Technologies in rural areas in Northern Peru, Piura to allow people to communicate and share information digitally.
- Developed training plans for a one-year long project that involved training two hundred and fifty rural towns in Northern Peru in Information Systems and Communication Technologies.
- Partnered with grassroots organizations in rural areas.
- Collaborated and obtained their involvement in the training of local leaders.
- Led a team of five Systems Analysts.
- Managed the budget and logistics for the trainings.