SUMMARY

• QA Engineer with excellent industry track record and technical, cultural know - how. Bilingual: native German.
• Supporting product managers, software developers, and other QA engineers in a team focused on content development and internationalization of educational, commercial and entertainment products for the benefit of users of online services, education and financial transaction applications world-wide.
• Skilled in cross-platform internationalization QA for start-ups and enterprises, Test Automation support, Accessibility testing, and Linguistic Analysis for Android, iOS and web based applications for truly globally enabled products.
• Testing experience covers 30 primary and 60 lite countries and RTL languages—strongly influencing a wide range of mobile and web based core products and cross cultural user experiences for international audiences—building and delivering robust, customer-facing functionality and services using modern UI toolkits, manual testing and Open Source automated testing frameworks including Selenium, Node.js, JavaScript and REST APIs.
• 6+ years Internationalization QA for Enterprise, web and mobile applications.
• Experience with Regression testing, Compatibility, Functional, Usability and Acceptance testing, some White Box, and Accessibility testing, WCAG 2.0 / WAI-ARIA compliance­working with local and offshore QA teams in Beijing, India and Europe.
• MA and BA from Germany - deep knowledge in German linguistics, culture, dialects, nuances.
• Project Management Master's certificate. Excellent bilingual written/ verbal communication skills and Agile Best Practices as an integral part of the product development team.
• Writing test plans, test cases, bug reports per UED requirements—working with delivery deadlines and goals.
• Deep knowledge of Responsive Web, JavaScript, HTML, CSS and iOS/Android best development practices.
• Skilled in JIRA bug tracking tools, Jenkins CI, Maven, Docker, Bash Shell, npm, TestRail, Confluence, Node.js, React, SQL, XML, Json, Python, pip, some Java, Eclipse, JUnit, Selenium, Postman, REST API, Swagger, Github, Xcode, VoiceOver (iOS), and Android Talkback.

PROFESSIONAL EXPERIENCE

Confidential

Internationalization QA Engineer and Tester

Responsibilities:

• Supporting Confidential 's vertical product development and QA Automation teams in California, Beijing and Cambridge.
• Collaborating with other engineers in manual and automated testing using API, SQL, mobile and Open Source frameworks and technologies for i18n internationalization and L10N localization and end-to-end (E2E) testing across Android, iOS and web based platforms. Testing localizability, new features, new and existing content requiring modifications for Confidential 's consumer and merchant products, a suite of over 36 products and components.
• Triaging, verifying defects with JIRA bug tracking system, supporting content and development teams with recommendations to address defects to closure.
• Executing and triaging on-going Accessibility WCAG 2.0 testing for mobile apps and API components—using screen readers text- to-speech, VoiceOver (iOS) Talkback (Android) and touch gestures. Ensuring controls are navigable and actionable for custom elements, dynamic content, alternative text, button links, accessibility labels, managed keyboard focus, and client-side error handling.

Confidential

Mobile App Consultant

Responsibilities:

• Helped OMG's executive and product development team in Germany develop mobile app strategies and business models to adapt current web-based E-Commerce, Lottery and Gaming platforms for the international mobile app market and Android and iOS platforms.
• OMG has hundreds of thousands of registered national and international clients, in addition to their B2B services and is an active state-licensed Gaming broker with Gambling and Casino licenses.

Confidential

App Reviewer

Responsibilities:

• Supported the Worldwide Apple Developer community in their effort to publish third party mobile apps for release in the Apple App Store. Manually tested on average 800 mobile apps/week for education, commercial and entertainment markets in compliance with Apple Developer Guidelines, Human Interface Design Guidelines and Apple legal Policies.
• Consulted and worked with Apple's internal legal, technical, policy and marketing teams to build consensus to enable and influence developers throughout the review process. Facilitated exciting high quality products for different business models and strategies for subscription, in-app purchases, and freemium.
• Assisted publishing companies

Confidential

Team Lead/ Linguistic QA Analyst

Responsibilities:

• Served as Team Lead for the German Siri Personal Assistant QA team in Cupertino—an integral part of the Siri Cloud Service Localization team. Worked with local and offshore QA team members in Munich (Germany), Cork (Irleand), Barcelona (Spain). Supporting and mentoring team members to build a virtual Personal AI Assistant that can integrate multiple services using a single, visual framework. Evaluated team quality, linguistic coverage and accuracy, provided feedback. Reported metrics to management.
• Analyzed linguistic Siri personality, situational awareness and understanding how activated capabilities are suited to the current user environment and intent, interpreting user data and metrics, language and context (location, schedule, history). Evaluated results with linguistic engineering, product development teams, metrics and business teams. Recommended improvements to increase accuracy for meet German language markets, pop culture content, demographics and user life styles.
• Increased Voice UI accuracy by evaluating active ontologies and functional domain mapping, text-to-speech and speech-to-text patterns and behaviors. Applied linguistic expertise, common sense, and Apple proprietary software tools to boost accuracy and user benefit. Contributed to internal tool designs to influence and optimize team processes.

Sr. Project Manager

Confidential

Responsibilities:

• Managed the Sun Microsystems' iPlanet.com infrastructure solution for GTE Internetworking Inc. (BBN Technologies, Genuity, Inc.)—a premier provider of Internet infrastructure and e-business solutions. iPlanet.com was a Sun Microsystems/AOL Time Warner/Netscape Alliance. The Project scope was $7 million.
• Worked with Sun Microsystems and GTE sales to architect and deliver a solution for a comprehensive enterprise e-commerce platform to business partners and other companies competing in the net economy. Served as the central point of contact.
• Worked engineering, provisioning teams, Tier 3 escalation, GTE local and offshore data centers during the lifetime of this high visibility project. Provided sales support, managed contracts, SLA Agreements and Oracle database licenses, technical specifications gathering, and proposals in tight coordination with legal, sales and engineering to deliver a reliable, scalable infrastructure for a family of production ready e-commerce applications.