eCommerce Product Manager Resume Pittsburgh, PA - Hire IT People

OBJECTIVE:

My objective is to attain a leadership role wifin teh digital ecosystems where I can utilize my experience and training in organizational management to effect positive change in those around me.

SUMMARY

Agile project delivery expertise Omni - Channel UI/UX experience 5+ years of data analysis specific to business development App Release Coordinator for Android and iOS
Adobe Creative Suite, InVision, Sketch, and Figma proficiency
A/B optimization lead for native mobile
LEAN Six Sigma Certification Scrum Master and Product Owner Certification IBM Rational Team Concert (RTC) and Atlassian suite proficiency
SEO, ASO, and Social Marketing expertise

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA eCommerce Product Manager

Responsibilities:

Product Owner of Mobile Applications, to include iOS, Android, and wearable technologies for Confidential 'S Sporting Goods and all subsidiaries
Solely responsible for analyzing and reporting all data related to native and web traffic wifin teh mobile applications through various sources including Adobe Mobile Marketing, Ad Hoc, Datazen, Fabric, appfigures, App Annie, and SearchMan o Define and oversee teh messaging strategy to include push, badging, and in-app
Relationship and contract owner for mobile app vendors
Primary coordinator and business approval for all submissions to teh respective app stores including Google and iOS
Increased user acquisition by nearly 40% and improved our customer engagement in teh loyalty program more TEMPthan double
Led effort to implement Adobe Audience Manager connecting customer traffic wifin teh native application to Omni-channel behaviors
Sponsor and Product Manager for joint effort wif Carnegie Mellon University to improve mobile customer interactions through teh development of Artificial Intelligence (AI) and Machine Learning (ML)
Responsible for direct reporting of mobile app data and customer feedback to C-Level executives
Oversee UX design for mobile application to include extensive experience facilitating design sprints and prototyping
Establish and oversee governance standards around supported devices, Operating Systems, and performance metrics based on various data reporting tools
Review, assist, and approve Agile practices wifin teh team to include story writing and acceptance criteria
Initiate risk controls to mitigate corporate liability and remain in compliance both internally and externally
Product Owner of teh Voice of Customer channel and responsible for analyzing, triaging, prioritizing, and development of action plans

Confidential, San Antonio, TX

Digital Product Manager and Digital Optimization Advisor

Responsibilities:

Scrum Master and Product Owner of teh Mobile Channel, to include iOS, Android, Windows, Amazon, mobile browser, and wearable technology
Initiate and lead teh optimization effort for native and mobile web development by utilizing A/B, multivariate, and remote usability to effect project roadmaps based on qualitative and quantitative data
Assist teh project directions for personalization, logon, onboarding, responsive design, and messaging initiatives
Define and oversee teh defect management process by coordinating wif business stakeholders, developers and testing resources to ensure critical fixes are delivered to market in teh shortest time feasible
Serve as coordinator and final approval for all submissions to teh respective application stores including Google, iOS, and Windows.
Manage near-shore and offshore vendor relationships
Analyze mobile specific data from various sources, including Omniture, Tealeaf, Apteligent, SiteSpect, and Maxymiser to identify trends and develop models to formulate recommendations for business executives
Voting Board Member for development and project enhancements wif an annual budget of $1.5 million
Create governance standards around supported devices, Operating Systems and, performance metrics based on various data reporting tools
Develop controls to mitigate corporate risk and remain in compliance for multiple teams

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Ecommerce Product Manager Resume

Pittsburgh, PA

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