SUMMARY

• Having 6+ years of IT experience which includes driving automation initiatives (RPA tools like Automation Anywhere, Blue Prism and Uipath).
• Good at performing root cause analysis and fixing the issues in a timely manner (triage) and fault management is the set of functions that detect, isolate, and correct malfunctions in a telecommunications network, compensate for environmental changes, and include maintaining and examining error logs.
• Hands - on experience in design, developing, testing and deployment of bots using Robotics process automation platform and involved in different phases of SDLC Analysis, Design, Development, Testing, Integration, Implementation and Maintenance.
• Ability to convert manual processes into automated processes to decrease the Operational risk, by eliminating human errors such as tiredness or lack of knowledge and RPA reduces the rate of errors and improve internal processes in order to leverage RPA.
• Experience working on cloud computing and day-to-day VMware operations in environment and monitoring, worked on testing compatibility and functionally of web application in python.
• Demonstrable skills writing scripts (Python) and working with SQL and experienced in designing and coding proof of concepts and directional tools. Knowledge in functionality and interaction to web pages using the VBScript.
• Expert in maintaining the Service Delivery to meet customer Service Level requirements which includes Disaster Recovery& Business Continuity planning, data security and production level policies and procedures.
• Demonstrated practice of Agile Mindset, work in an adaptive and agile environment.
• Experience in building, updating, and maintaining technical documentation.
• Responsible for production systems health monitoring, deployment of code changes, escalation handling and standardized communication of all Change Management with Technical Operations organization comfortable communicating quickly and accurately in the event of production emergencies, both with internal and external groups.
• Dynamic and motivated person with a proven record of generating and building relationships, managing projects from concept to completion, designing automation strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
• Experience in developing bots using different types of recorders (like Web recorder, Screen recorder and Smart recorder), MetaBots and Taskbots and automated numerous routine tasks using Automation Anywhere thereby reducing manual intervention also helpful in Error Handling and maintenance of robots.
• Maintain several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization.
• Used one of the Screen Scraping methods i.e. Optical character Recognition (Google OCR / Microsoft OCR engines) to process PDF and JPEG images.
• Experienced in using UiPath Studio, Orchestrator, Screen, Data & Web scraping techniques.
• Hands-on experience with Microsoft Excel, spreadsheet program included in the Microsoft Office suite of applications. Spreadsheets present tables of values arranged in rows and columns that can be manipulated mathematically using both basic and complex arithmetic operations and functions
• Performed requirement analysis by gathering both functional and Non-functional requirement based on interactions with process owners, stakeholders, designing, documentation, coding, testing, debugging and implementation of business process solution.
• Experience in automation process like keystrokes, OCR, Pretty good protection (PGP), PDF integration, and FTS/SFTP and If/Else commands.

TECHNICAL SKILLS

Programming Languages, Web Technologies & Databases: HTML, Java, VBScript CSS, Python & MS SQL Server 2014/2008R2/2005, Robotics Process Automation (RPA).

RPA Tools: Automation Anywhere, BluePrism and Uipath

Operating Systems: Windows OS, LINUX AND UNIX.

Networking Products: Cisco & Juniper

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

Sr RPA Developer

Responsibilities:

• Hands-on experience in design, developing, testing and deployment of bots using Robotics process automation (RPA) and involved in SDLC Analysis, Design, Development, Testing, Integration, Implementation and Maintenance and maintain several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization.
• Execute daily NOC operations, trouble-ticketing & outage communications management with business practice.
• Automated the end-to-end manual process by working on the Internal application to get ticket list from RPA bucket list and login into Internal application to reset outage tickets, this automation process saved the organization. (Outage ticket is auto created for a LOS Outage, I developed the bot to reset the cards before handing the ticket off to a tech for continued troubleshooting).
• Replaced entire manual process by automation process of CISCO case opening by gathering the details from the internal application and login into CISCO application, open the new case by giving required details to CISCO & Juniper Case opening. This automation process saving the organization. (As an Engineer we want to automatically open initial Cisco case for tickets when needed).
• Create database connections to fetch the data and automated to get N-ID’s from the database to retrieve V-IDs for pre-maintenance customer notification. (Automated the process to utilize the N-ID’s field to look up and correlate ALL vision IDs associated to a maintenance and deploy customer information to the proper channels).
• Working closely with other developers, product managers and product support engineering to deliver new automated processes to replace manual processing.
• Design, document, develop and execute test automation plans from business requirements and Also Coordinates activities with DevOps leads and other developers to create and deploy RPA solutions. Expert in serving the subject matter expert to others seeking to utilize RPA technologies to automate and streamline existing manual business processes.
• Lead in creation, development, refinement and maintenance of an ongoing automated management information Reporting of Automation Anywhere processes in MS Access and Excel.
• Deployed Hot Keys for faster automation and prepared human assisted as well.
• Having strong Understanding of product capability, structure, protocols, application integration, technology, deployment related to Robotic Process Automation
• Experience in using Send Email command to Email reports and errors. Proficient in developing applications using Object Oriented programming concepts
• Experience in using Delay and Wait commands with Automation Anywhere and Worked on using Excel and CSV commands with Automation Anywhere.
• Created Bots for Automation process for Front Office and back office process areas involving web, mainframe and windows-based applications.
• Work closely with other developers, product managers and product support engineering to deliver new automated processes to replace manual processing.
• Work with the Application Owners and Business Analysts to identify and understand the processes for RPA and expert in Map and build strong relationships with the Business leads and key stakeholders.
• Hands-on experience managing a strong perception about Automation process, service quality and help project a very positive image of Automation process service.
• Participate and contribute in all client project reviews as well as internal service reviews focus on the overall service quality and timely execution of the project being handled.
• Works on Solution Design documents (SDD) and Process definition documents (PDD).
• Environment: Robotics Process Automation (RPA), Automation Anywhere v11 Microsoft Excel, Email, CSV, PDF and SQL databases, Python script, VBScript, Web Application.

Confidential, Wisconsin

RPA Developer

Responsibilities:

• Design and develop solutions utilizing Automation Anywhere & UiPath tools and maintain technical responsibility for project delivery as a technical resource on a project.
• Created Functional Requirements Documents (FRDs) for a Robotic Process Automation project, based on business process design discussions with business stakeholders.
• Hands-on experience with financial management / Planning, Programming, Budgeting, and Execution (PPBE) and SAP modules.
• Experience working with CITRIX interfaces and VMware Server.
• Work with functional and technical support to continuously develop and support the Enterprise RPA platform.
• Expert with application vendors on function support issues and roadmaps.
• Collaborate amongst various functional teams, analysts and architects.
• Understanding of workflow-based logic and ability to both understand a current state of the business process from a workflow diagram and conceptualize future state of the same in an automated solution
• Take business requirements, current and future state process designs and translate them into process flows and Visual Business Objects. Create & document procedures and scenarios.
• Input into solution integration design using Web Services / RESTFUL API access.
• Coordinate activities within clients’ IT / Automation COE / business environments to develop, test and deploy RPA solutions.
• Working within project planning constraints, communicate and manage identified project risks and issues, provide inputs to the change control process, and document best practices.
• Experience with scripting languages (python, perl, powershell, bash, vbs, etc.) preferred.
• Knowledge of concepts such as http/https, ports, DNS, active directory etc.
• Expert working with infrastructure and datacenter concepts such as High availability (HA) and disaster recovery (DR), virtualization, networking, etc.
• Environment: Automation Anywhere v10.3.4, UiPath, Python, .NET framework using Visual Basic, C#, HTML, and CSS.

Confidential, Farmington, CT

RPA Developer

Responsibilities:

• Worked with the Business Analysts in identifying and defining the requirements.
• Created Functional Requirements Documents (FRDs) for a Robotic Process Automation project, based on business process design discussions with business stakeholders.
• Creation, development and maintenance of automated reporting of RPA processes in MS Access and Excel, also running this in MS SQL Server using MS Access front-end.
• Analyze the feasibility of existing process suitable for automation.
• Experience in different phases of software development life cycle ( SDLC ).
• Implemented new reporting techniques and facilitated the presentations to the clients.
• Experienced in building Automation Processes and business Objects for various business systems. Worked with mainframe, windows, web application and surface automation. Automate end to end process automation using Automation Anywhere.
• Experience in using Automation Anywhere credential Manager for maintaining, securing and retrieving the user credentials. Experience in staging and deploying the automation solution into test and live environments. Efficiently handled monitoring and troubleshooting the environment through Control room.
• Extensively worked on debugging application for fixing bugs and Production support.
• Used Python Flask framework to build modular & maintainable applications .
• Automated data movements using Python scripts. Involved in splitting, validating and processing of files. Created core Python API which will be using among multiple modules and worked with database SQL Server.
• Environment: RPA, Automation Anywhere v10, Python, V-4.2, .NET, VBA, HTML, XML, CSS, JavaScript, Bootstrap, SQL Server 2014, Visual Studio 2015, Git.

Confidential

RPA Developer

Responsibilities:

• Interfacing with business for analyzing business processes and creating business/functional requirements documents for the same.
• Developed the various screens and worked extensively with Web content management system and online web components by HTML and CSS.
• Used User Controls for a group of common controls, common libraries, ensuring they are easily maintainable, easy to understand, and reusable.
• Creation of stored procedures, views, functions, triggers and DTS in MS SQL server2000.
• Designed and developed Search query in SQL and converted all the in-line SQL into stored procedure in SQL 2008 for better execution. Involved in unit testing for various pages.
• Generated the required reports with the help of data grid, data list.
• Involved in Requirements Gathering and Created High Level and Low-Level Designs. Responsible for Coding, unit testing and Development of modules, Done Code reviews and optimizations.
• Trained and mentored junior associates in their day-to-day work and involved in integration and Unit testing.
• Environment: SQL Server 2005, HTML, CSS, XML, Microsoft Excel & .net, JavaScript.

Confidential

RPA Developer

Responsibilities:

• Expert in taking ownership of all software development at Confidential -HRC and make the robot more efficient & effective, safer and easier to use.
• Modify and build software that controls & monitors robot’s navigation and actions.
• Operate in Agile/Scrum framework to deliver chunks of business value.
• Help leadership investigate, estimate and prioritize product backlog items (Agile).
• Changing path following algorithms to increase speed & efficiency.
• Enable operator to launch & monitor robot more efficiently.
• Implementing sensors & algorithms for obstacle & terrain handling.
• Environment: 8051 series Microcontroller, Software Requirements, Keil compiler and Language: Embedded C or Assembly