SFCC Functional Consultant Resume Grapevine TX - Hire IT People

SUMMARY

About 15 years of experience in manual and automation testing of web and enterprise applications including e - commerce, CRM, POS, and SaaS applications
Experience in Azure Cloud, Microsoft Dynamics CRM, Salesforce CRM and Salesforce Commerce Cloud environments
Experience in mobile web, native applications and API testing
Experience in remote team coordination and offshore team management
Proficient in Waterfall and Agile Scrum methodologies
Experience in testing CyberSource, Epsilon, Biztalk, JDA, OMS applications
Writing test plans, test cases and maintenance of test scripts for automation tools
Experience with bug tracking tools like ALM, Bugzilla, JIRA, VSTS, Defect Tracker, Test Track, TFS
Sound knowledge of Software Development Life Cycle (SDLC) process

TECHNICAL SKILLS

Testing Tools: HP QTP, ALM, Bugzilla, JIRA, VSTS, Defect Tracker, Test Track, TFS

Languages: SQL, HTML, XML, Action Script, ASP.NET, JSON

Applications: Adobe Flash, Flex, TOAD, MS Office, Visual Studio, GitHub

RDBMS: Oracle, SQL Server

Protocols: TCP/IP, FTP, HTTP, HTTPS, SMTP

Web Servers: Web Logic, Web Sphere, Apache

O/S: Windows, MacOS, Mobile (iOS and Android)

PROFESSIONAL EXPERIENCE

Confidential, Grapevine TX

SFCC Functional Consultant

Responsibilities:

Participated in Salesforce Commerce Cloud Implementation
Creating User stories as per business requirements
Leading the User Acceptance Testing
Coordinating with off-shore dev and QA teams

Environment: Salesforce CRM and Salesforce Commerce Cloud (Demandware), CyberSource, Brierly, JIRA

Confidential, Denton TX

Lead QA Engineer

Responsibilities:

Hands on manual QA testing
Manage an off-shore Team of about 15 QA engineers
Managing QA of B2C and B2B web sites and mobile apps built on Sales f orce Commerce Cloud platform & CRM
Leading the User Acceptance Testing
Attending the meetings with developers and with business users on a daily basis
Participating in production deployments

Environment: Salesforce CRM and Salesforce Commerce Cloud (Demandware), CyberSource, Epsilon, Biztalk, JDA, OMS, REST API, Postman, JIRA

Lead QA Engineer/QA Manager

Confidential

Responsibilities:

Started the QA process/department from the scratch
Tested e-commerce website, intranet applications and POS software
Tested website for mobile devices(iPhone, iPad, Android)
Participated in implementation of Azure Cloud and Microsoft Dynamics CRM
Resolution of production related technical issues (level III customer support)
Gathered functional requirements and authored design documents, including mockups
Deployed code using Visual Studio and GitHub
Co-ordination with consultants in San Francisco, Phoenix and off shore
Bug tracking using Defect Tracker, Test Track, TFS and Jira
Performed backend testing using SQL Server management Studio
Content updates/code changes in HTML/XML/.Net

Environment: ASP.Net, Visual Source Safe, SQL Server 2005/2008, Crystal Reports, SSRS Reports, VB6, Windows XP, Vista and Windows 10, Azure Cloud, Microsoft Dynamics CRM, Visual Studio, GitHub and REST API

Confidential, San Francisco, CA

Lead QA Engineer

Responsibilities:

Tested Salesforce CRM and custom applications, Meeting Management System(MMS), Event Registration and Reports
Wrote test plans and test cases for manual and automation testing
Performed cross browser testing to ensure compatibility of the applications

Environment: ASP.Net, AJAX, XML, XSLT, SQL, HTML, JavaScript, Windows XP and Vista, Salesforce CRM

Confidential, San Francisco, CA

QA Engineer(Consultant)

Responsibilities:

Test Flex 2 and Flash based applications
Verify web page implementation as per design comps and wire frames
Verify Team site-generated web pages to validate HTML, XML and MXML
Perform functional testing, integration testing, regression testing and cross browser testing
Write bug and defect reports for production and development audiences(Using JIRA for defect reporting)

Environment: QA Methodology, Oracle 9i, SQL *Plus, SQL, CSS, Java, Eclipse, CVS, JIRA, Windows2000/XP, UNIX, HTML, XML, MXML, MS Office, Adobe Flash Player 9

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Sfcc Functional Consultant Resume

Grapevine, TX

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