Devops/network Support Resume
Plano, TX
SUMMARY
- 5+ years of IT experience as a QA engineer/production support engineer for banking/insurance based domains
- 6+ months in practicing DevOps, CI/CD, infrastructure automation, quality engineering and release management
- Experience in setting up CI/CD pipelines using Jenkins, Bitbucket, Maven and VSTS
- Excellent understanding of source code management principles and systems, particularly Git
- Experience in integrating code quality tools such as SonarQube, Veracode in CI/CD pipelines
- Strong exposure to infrastructure as a code/configuration management tools such as Terraform, Ansible, Puppet and for provisioning and managing software versions on the server
- Strong exposure to AWS and Azure cloud platforms, microservices and test - driven development
- Strong hands on experience in scripting languages such as Groovy, Shell scripting
- Participated in the release cycle of the product which involved environments like development, QA, UAT and production
- Familiar with software testing methodology and best practices and understanding of the software development life cycle
- A highly motivated, energetic individual, a team player with excellent communication and inter-personal skills
TECHNICAL SKILLS
Cloud platforms: AWS, Azure
Framework/Tools: Maven, Nexus, Terraform, Ansible, Puppet, SonarQube, Veracode, JIRA
Versioning Tools: BitBucket, GitHub
CI Tools: Jenkins, VSTS
Containers: Docker
Web/Application Servers: Apache 2.x/1.3.x, Tomcat, WebSphere 6.x/5.x, WebLogic 9.x/10.x/12c
Bug Tracking Tools: Web Prompt, Bugzilla
Test Management Tools: Quality Center
Automation Testing Tools: QTP, Selenium WebDriver
Test Framework: TestNG
Project Management Tools: Confidential Project 2013, Confidential Visio, Confidential Office Suite
Operating Systems: Confidential Windows, Red Hat Enterprise Linux 6.0
Databases: Confidential SQL Server 2014, Oracle 11g
Programming/Scripting Languages: Java, Shell scripting, Groovy script
PROFESSIONAL EXPERIENCE
Confidential, Plano, TX
DevOps/Network Support
Responsibilities:
- Establish communication between instances and upload applications into source code repo for automation/devops work
- Set up free style project and pipeline, source code management, build triggers and post-build actions using Jenkins and deploy applications into Tomcat
- Configure webhooks in Bitbucket to trigger a build in Jenkins
- Create nightly builds with integration to code quality tools such as SonarQube
- Integrate Jenkins and Nexus to manage versions for build artifacts
- Write playbooks to provision EC2 instances on AWS cloud
- Build pipeline using VSTS to deploy applications into Azure cloud as a part of migration and manage release definitions on various environments
- Analyse solution based on network requirements and provide front door support to sales for AT&T Advanced Sales Automation Platform
- Evaluate network business case and understand technical services/requirements
- Identify the problem, provide support over phone, chat, eCRM tools and emails and interact with sales
Confidential, Fargo, ND
People Data Management Operations Support
Responsibilities:
- Data management processes-consultation with program and line partners
- Working with executive hire, venture integration, large-scale reorganization, rewards upload and job elimination
- Working with MS Office (primarily Outlook and Excel) to record data and communications
Confidential, Stoughton, MA
Internship
Responsibilities:
- Member of project team driving improvements for supply chain/transportation operations
- Participate in business requirements meetings
- Assist in customer engagement process, manage customer relationships by being on top of customer requests, queries and issues
- Map, document and recommend process improvements
- Accountable for status reporting, minutes of meetings
- Actively engage with internal partners throughout the organization to meet and exceed customer service levels and transport-related KPI’s
Confidential
QA Engineer
Responsibilities:
- Work closely with developers and QA members to develop test plan, define test requirements and lead in preparation of test cases based on the business requirements
- Prepare and execute test cases based on test scenarios drawn from functional requirements
- Develop and execute automation scripts for functional testing of various modules using Selenium WebDriver and TestNG
- Execute Selenium test scripts for cross browser compatibility
- Conduct regression testing for new deployments and changes
- Manage, track and report defects using QC and responsible for communicating the status to development team
- Perform back-end testing using SQL queries to ensure data integrity
- Ensure timely delivery of test results to the intended stakeholders