SUMMARY:

• Extensive communications and project management experience,
• spanning multiple corporate and government agencies;
• accomplished track record developing effective communications in support of management objectives;
• able to interact effectively with executive teams; proven expertise producing and managing high - quality publications,
• websites and portals with attention to design usability;
• able to develop and maintain project schedules and collaborate with cross-functional teams to achieve timely project completion;
• demonstrated success in managing large events (e.g. town halls, receptions, focus groups).

TECHNICAL SKILLS:

• Internal
• Organizational Change Management (OCM)
• Marketing
• Implementation; Program/Project Management
• Web/Graphic Design
• Executive Presentations
• Marketing
• Event Planning
• Microsoft Office
• SharePoint
• TeamSite CMS Tool; Macromedia Dreamweaver; JavaScript
• HTML
• Visio Adobe Creative Cloud—Acrobat
• Captivate
• Fireworks
• Flash
• Illustrator
• Photoshop
• PowerPoint
• Premiere

PROFESSIONAL EXPERIENCE:

Strategic Communications Consultant

Responsibilities:

• Develop a strategic communications plan to relay goals, objectives and initiatives for 5 year Operational Plan. - Develop concise messaging to evolve the training culture in Confidential for continual performance improvement
• Develop communication materials utilizing media outlets such as SharePoint portals and websites.
• Ensure message accuracy and consistency for documents and speaking points in support of the Chief Learning Develop change management driven communication strategies and activities aligned with goals and
• initiatives. Develop materials for key messages and themes targeted to appropriate audiences.
• Brand and promote internal “image” in support of the CLO and EDT Strategic and Operational Plan focused n training improvement initiatives.

Internal Communications Manager

Confidential

Responsibilities:

• Develop Organizational Change Management (OCM) driven communications strategies, activities and
• presentations for business stakeholders (e.g. employees, managers, leaders) to support programs and initiatives that contribute to and result in improved processes and enhanced employee engagement.
• Design communication plans to support strategic employee programs and culture; collaborate with multiple
• groups and stakeholders to execute and measure the effectiveness of OCM-based communication activities - Manage the consolidation of multiple legacy SharePoint intranets into a unified platform to enhance

Sr . Communications Consultant

Responsibilities:

• Served as lead communications representative to national audiences for ongoing Confidential Business Development
• communications; includes 150+ Confidential representatives throughout the U.S.
• Developed comprehensive, strategic communications plan and creative marketing materials as a liaison
• between business project managers and technical development teams.
• Educated users and stakeholders on HIPAA business solutions and related activities including OCM initiatives;
• developed branding materials for use in communicating focused messages for audiences using various platforms—Intranet, SharePoint, email, newsletters, etc.
• Developed internal/ external web pages and SharePoint sites to aid project teams outreach to field offices
• and employees.
• Presented monthly briefing, presentations and status reports to sponsors regarding the progress of ongoing
• communication efforts.

Sr . Communications /Project Manager—Department of Transportation (D O T)

Confidential

Responsibilities:

• Served as marketing team lead and project manager for the Confidential ’s Surface Transportation
• Environmental Planning (STEP) Program; developed and managed the work plan, status reports and budget for the contract.
• Updated strategy and marketing plan for program awareness; ensured program direction and goals; designed
• and developed communication tools and activities; developed intranet/portal site - Led/facilitated focus groups, webinars, and STEP Awareness training sessions

Sr . Communications Associate/Project Manager

Responsibilities:

• Managed enterprise projects and communications for a 5 year technology program under the direction of the CIO at Pension Benefits and Guaranty Corporation (PBGC).
• Led business process re-engineering efforts within the Business Communications Office for the Veterans Health Administration ( Confidential ) and the Transportation Security Administration (DHS-TSA), including developing policies, procedures and management systems (e.g. reporting).
• Established the roles and responsibilities of the communications offices; created the organizational structure to support the responsibilities and functions.
• Directed the communication efforts across multiple business locations for VA.
• Developed a divisional communications plan to include creation of marketing materials, branding and event management for PBGC.
• Developed Master Project Management and Planning (PMP) Guides for Business Users and IT users; established an approach and process to address PMP business challenges throughout the company.Consulted with clients and led focus groups to identify key requirements; developed project plans and schedules; provided communications leadership to internal teams on projects and production issues.

Communications Manager

Confidential

Responsibilities:

• Developed formal/informal employee communications while partnering with representatives from legal and human resource departments as subject matter expert.
• Produced change management communications through the creation of transition strategies.
• Provided design and editorial support to executives on presentations and communication materials geared toward clients and internal audiences. Prepared scope documents, established priorities and coordinated key tasks and action plans.
• Managed divisional websites using Teamsite and SharePoint—content management software tools.

Project Manager/Web Designer

Confidential

Senior Graphic Designer, 19 9 4 - 1996

Confidential

Responsibilities:

• Sustained graphics support for internal and external websites;
• composed marketing materials;
• assisted in graphic design related training presentations;
• riginated a variety of promotional literature.