Digital Marketing Strategist Resume
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TECHNICAL SKILLS
Email Marketing: MailChimp, GovDelivery
SMS Marketing: EZTexting
Social Media: Facebook Ads, Sprout Social, Twitter Analytics, Facebook Ads (designing and optimizing campaigns, audience research, analytics, reporting)
Market Research/SEO: SEMrush, Google Search Console, Microsoft Office Suite
PROFESSIONAL EXPERIENCE
Confidential
Digital Marketing Strategist
Responsibilities:
- Commissioned to manage digital advertising efforts for the Social Security Administration’s Ticket to Work program. Includes management of vendor.
- Charged with increasing calls to the Call Center by 8% using digital advertising, which includes Google ad campaigns, SMS marketing, and Facebook & Instagram ads.
- Results: Calls to our call center increased by 15% due to Google call ads
- Cost - per-call decreased 81%
- Facebook weekly reach increased by 1,282%
- Weekly engagement increased by 810%
- Weekly Facebook traffic to our main website increased by 326%
- Manage the project’s Google Analytics accounts and educate executive team on website trends and patterns
- Oversee email marketing analytics and educate executives on trends
- Provide training and write strategic reports for executives on how to best optimize digital advertising campaigns to drive marketing ROI.
- Instruct executive team on trends and recommendations for our Facebook ad campaign, Google ad campaign, website traffic and email marketing campaign
Confidential
Digital Marketing Specialist
Responsibilities:
- Managed and developed Google ad campaigns for the company’s clients
- Managed Google Analytics accounts for various clients and developed weekly and monthly performance reports
- Wrote reports to communicate Facebook and Google ad performance metrics to management
- Developed client Facebook campaign strategy
Confidential
Digital Marketing Specialist/Copywriter
Responsibilities:
- Led 5-person team that created content taxonomy for site search tool
- Developed content strategies for site re-launch and product microsites
- Conducted Google keyword research for Google ad campaigns
- Generated all digital ad campaign trackers and tracked campaign performance to ensure that strategic campaign objectives were met
- Conceptualized and wrote copy for digital and print channels (email, microsites, credit union branch screens, ATMs, account login ads, Facebook, twitter, internal + external banner ads, landing pages, direct mail, table tops, take ones, posters, billboards, DC Metro posters, flyers, newspapers, Army/Navy Game brochure, Nats Stadium billboard)
Confidential
Digital Content Specialist
Responsibilities:
- Managed the group’s social media properties
- Developed new online goals to align with group’s mission
- Developed weekly email digest of notable climate change research
- Developed copy for the Global EESE website
- Developed guidelines for posting content on website