SUMMARY

Extensive Information Technology background with over 15 years' experience delivering cost-effective, high performing infrastructures and applications. Key competencies include, the alignment of business objectives with IS/IT services, emerging technology surveillance, prototyping, pilot, strategy development, shared services design implementation. Strong history of reducing operating costs, increasing service levels, execution of complex outsourcing agreements and development of client relationships. Proven catalyst of culture and business transformation through technology innovation. Broad technical knowledge across a breadth of platforms to effectively manage large sophisticated projects. Well-regarded and consistently assessed as a top performer for delivering objectives.

PROFESSIONAL EXPERIENCE

Confidential

• Assoc. Director, IT Strategy, Innovation Enabling Technologies Responsible for establishing IT Innovation Lab function tasked with developing emerging technology Proof Of Concepts PoC Pilots with Commercial, Medical and Enterprise wide focus
• Lead cross-functional IT readiness team to develop mature innovation framework to serveille, ideate and execute on technology related opportunities
• Established physical Envisioning Space to demo prototypes in real life scenarios to gather support from various IT Business stakeholders
• Engaged with various executives, internal catalyst teams, technology vendors and partners on a regular basis to raise awareness on emerging technology trends and opportunities
• Managed multiple PoC's Pilots to address strategic gaps and develop new capabilities within the Enterprise Notable successes include: Salesforce.com Chatter Collaboration tool for entire HQ Field force, Campus Shuttle Tracking system, Use Of Real-time technologies to enhance Medical Information Center engagement, Use of tablet technology to improve patient education in HCP offices, Evaluation of Win8 iOS based touch platforms/devices for use within the Home Office and Implementation of BYOM/D program
• Assisted in development of US Pharma IT strategies in functional areas of Patient Services, Medical, Commercial and G A
• As a member of the US Commercial IT Leadership Team, assisted in developing Commercially focused Salesforce.com strategy and guidance on tactics to maximize our digital investments
• As the US IT Mobility Champion, provided insights into emerging technology trends, Novartis global mobility roadmap guidance on local projects
• As a member of the Global Digital Transformation Team, lead US IT Innovation work stream to help maximize existing and socialize new investments on various mobile desktop platforms

Confidential

• Enterprise Architect, Program Portfolio Management IS 03/2010 - 05/2011 As part of the Program and Portfolio Management team, extended the IS Learning Lab function to develop emerging technology Proof Of Concepts PoC with an enterprise wide focus and in alignment with IS Portfolio direction.
• Established IS governance model for emerging technology surveillance, evaluation and adoption
• Developed and launched online version of IS Service portfolio to assist in application/technology portfolio rationalization and in discussions with prospective sourcing partners
• Managed PoC's to explore areas of Interactive Marketing Channels QR Codes, SMS, TV Widgets, Gaming and MultiTouch iPads
• Developed and proposed enterprise mobility strategy to global stakeholders
• Developed governance framework to manage mobile application development/deployment lifecycles submissions to internal external application stores
• Applied framework to assist in successful deployment 4K iDevices globally and submission of Blood Glucose Meter application to Apple iBGStar meter is currently available in Apple various drug chains stores globally

Confidential

• Responsible for managing an IS Learning Lab function charged with building Proof of Concepts PoC around technology based ideas and then deploying them to targeted populations within the US Marketing Sales business units.
• Lead a cross-functional IS team to explore solutions in emerging technology areas
• Engaged IS Leadership Team regularly on proposed solutions, to identify potential PoC participants and garnish support resources for implementation
• Managed PoC's in the areas of Social Networking Blogging, Microblogging, WIKI's , Web20 RSS, Pod/WebCasting , Screencasting, Microsoft Surface, Ideation Platforms, Collaboration, Mobile Apple, Android eDetailing with various internal external teams
• Harnessed feedback from PoC participants and shared learning's with various IS and business stakeholders
• Assisted IS delivery teams in adoption of successful PoC technologies to expand IS capabilities
• Engaged with various executives, technology vendors and partners on a regular basis to raise awareness on emerging technology trends and opportunities
• Played a key role in helping company establish presence in various external facing social networks and mobile application stores

Senior Manager,

Confidential

• Responsible for providing a business-aligned infrastructure services to 13K North American employees. Included managing a budget of 15M and a staff of 30 employees and contractors. Responsibilities encompassed providing Application Hosting and Development Support Services in areas of Web, Middleware Enterprise Content Management. The enterprise environment included over 1200 Servers, 300 Mission and Business Critical Applications and over 65 External 100 Internal Web Sites.
• Developed and implemented an Enterprise Content Management Center of Excellence CoE . The CoE was responsible for consolidation of multiple applications that required document management, workflow and capture functions into a centralized team. This resulted in substantial business benefit through consolidation, and cost avoidance. The CoE was successful in developing collaborative solutions across multiple teams and business units.
• Documentum based applications developed
• Travel and Expense receipt submission process T E - integrated with T E system from SAP providing ability to store receive receipts in via Fax, eMail and Scans
• Accounts Payable Processing System APPS - harmonized the Accounts Payable business owner approval process for all service bills in the US across all business units
• Electronic Change Control ECC - for all Title 21 CFR PART 11 processes
• Journal Entry JE - integrated content services in SAP with Documentum to allow storage of all journal entries recorded in SAP
• Electronic Review Committee eRC - a workflow solution used by marketing teams to review and approve brand specific promotional materials
• SharePoint based applications developed
• Created a shared MOSS environment for all US Information Services documents
• Document repository for all US Information Services project documentation ISDOCLIB - utilized customized workflow for document approval
• Workflow tool developed for web site content approval ISSA - globally integrated
• Integrated Web and Middleware Support Services responsible for operational support of 300 applications, 100 internal and 65 public facing product web sites
• Insourced external web hosting services and migrated all brand properties from J2EE to .NET
• Provided TIBCO platform development and support - responsible for the implementation and integration of TIBCO with global purchasing systems and various SAP and EDI modules
• Process and Regulatory
• Ensured full GxP SOX compliance for all Infrastructure controls and processes

Operational Lead, Web Hosting,

Confidential

Responsible for managing the external web hosting contract with IBM Global Services. Platform hosted Aventis.com global portal and 60 US product websites.

Confidential

Deployment Manager, US Affiliate Managed team responsible for developing and deploying SMS/MMS based mobile infotainment services to various US telecommunication providers AT T Wireless, TMobile, Powertel, Verizon etc . Confidential

WebMaster, Growth Market Solutions Developed and managed intranet site utilized by 10K US based, sales professionals.