Summary

IT professional with years of experience in many phases of the software development life cycle, from requirement gathering to development, testing, maintenance and support. History of successfully building and testing, desktop and web based applications that consistently meet functionality, quality, budget, and time requirements. Looking for an opportunity to work with smart people in a knowledge sharing environment where constant learning is encouraged and hard work is recognized.

Experience:

Confidential

Website Developer

• Increased efficiency by over 50 and saved the company hundreds of thousands by restructuring the database, developing friendlier user interfaces, creating more accurate reports, developing a CRM that integrated with our current system and eliminated the need for spreadsheets, and writing script to automate time consuming email sending.
• Reduced document turnaround time by 8 days saving the company hundreds of thousands by recommending a digital signature solution that better integrates with our current SAAS database and speeds up the approval process.
• Saved the company millions by researching and implementing a process to move data from Quickbase into a MSSQL database using QuNect ODBC driver, providing backup and archiving solutions and making portals possible.
• Increased efficiency by over 30 and saved the company hundreds of thousands by developing an upload button that bypasses Quickbase file attachment limitations and speeds up China upload times by storing files in Rackspace and adding the URL to Quickbase records.
• Increased efficiency by over 75 and improved how the IT department is perceived by developing a Quickbase app that allows users to add support tickets and project requests and provides the IT Team a way to manage these tickets and projects using scrum processes and methodologies.
• Research Quickbase replacements and build demo using ASP.NET and Telerik's ASP.NET Ajax controls.
• Reduced total API calls by 75 by rewriting a php script that automates campaign creation.
• Cut down requirement gathering and development time by over 50 by creating and implementing a simpler process to gather and document business requirements.
• Manage, develop, test, enhance, and deploy multiple web applications.
• Improved user experience by building friendlier Quickbase forms and reports.
• Increased efficiency by over 75 by creating several mailer scripts, using Quickbase PHP SDK and Quickbase API, which automated email sending.
• Decreased user error issues by recommending and creating training videos on the use of our Quickbase Apps.
• Confidential Independent Contractor Application Developer
• Gathered business requirements by consulting with client.
• Designed, developed, tested and deployed an internal desktop application using C and MSSQL.
• Collected user feedback and provided maintenance and enhancements to the application.

Confidential

Software Developer/ Engineer

• Provided maintenance and enhancements to new and existing TMM systems.
• Supported customers and staff in issue resolution.
• Worked with a team of developers on the Ecommerce piece of the TMM product using HTML, CSS, ASP.Net, C and MSSQL Server.
• Confidential Independent Contractor - Website Developer
• Gathered requirements by consulting with client.
• Developed, tested, deployed, and maintained consumer-facing database-driven web site and web applications using HTML, CSS, PHP and MySQL.
• Resolved technical issues through debugging and research.

Confidential

Technology Certificate

• C .NET, Java, MSSQL, Oracle, Fedora, PHP/MySQL
• Confidential Independent Contractor - Website Designer/Developer
• Gathered project requirements by consulting with client.
• Developed, tested, deployed, and maintained consumer-facing database-driven web site and web applications using HTML, CSS, ASP.Net, C and MSSQL Server.
• Resolved technical issues through debugging and research.

Confidential

QA Analyst/ Engineer

• Reviewed functional spec, technical spec, and change requests to ensure accuracy, completeness and consistency.
• Worked with project managers and software development teams to obtain any missing information.
• Participated in project kick off and status meetings.
• Wrote, updated, and executed test plans and test cases based on reviews of functional and technical specs.
• Developed test plan templates to standardize testing.
• Performed Functional, System and Regression testing for client/server and web based CRM applications written in VB.NET.
• Tested and tracked multiple product releases.
• Identified, reproduced, documented, and tracked defects by troubleshooting user issues.
• Worked closely with developers to make sure bugs are fixed.
• Monitored, retested and closed bugs.
• Participated in customer UAT testing.
• Developed and maintained the company's intranet using SharePoint.
• Developed GUI for a French version of the customized CRM application.
• Tested localized versions of the CRM application.
• Confidential Independent Contractor - Network Administrator
• Set up, configured, and supported the network.
• Developed and maintained all systems, applications, security, and network configurations.
• Troubleshot network performance issues and created and maintained a disaster recovery plan.
• Recommended upgrades, patches, and new applications and equipment.
• Provided technical support and training to users.
• Confidential Independent Contractor - Website Designer/Developer
• Designed, developed, and implemented web-based Java applications using Tomcat, to support business requirements.
• Followed approved life cycle methodologies, created design documents, and performed program coding and testing.
• Resolved technical issues through debugging, research, and investigation.

Confidential

Java Development Certificate Program

Confidential

Co-Founder and Co-Owner

• Created, updated, and administered the business website.
• Designed, created, updated and administered a database with GUI interface that facilitates business reports.
• Researched business location.
• Assisted in writing a business plan.
• Researched equipment and suppliers.
• Estimated business costs
• Created break-even analysis and financial statements.
• Created, and implemented a marketing, and e-marketing plan.
• Designed and updated the menu and advertising material.
• Hired, managed and trained employees.
• Established, analyzed, and recreated business operation procedures to make business run more efficiently.

Confidential

IT Associate Sr

• Assisted in analyzing, designing, implementing, documenting, and training or new software.
• Created and managed user and computer accounts.
• Performed system backup and recovery procedures.
• Troubleshot hardware and software problems.
• Planned and implemented the transformation of the archive from paper to electronic filing system.
• Ensured that files synchronized with the files overseas.
• Confidential Test Question Editor
• Proof read and reviewed IT tests questions.
• Eliminated questions that are poorly written or outside the pre-defined test guidelines.
• Integrated suitable test questions into an access database.

Skills: Programming Languages: ASP.NET, HTML, CSS, Bootstrap, Javascript, Jquery, C , Java, Visual Basic, PHP, Quickbase PHP SDK, Rackspace Open Cloud PHP SDK

Database: Access, MSSQL, Oracle, MySQL,

Operating Sytems: Windows 8- 95, Linux Fedora 12

Quickbase

Misc: Visual Studio, Visual Source Safe, Jira, Firebrand TMM, MS Office, Saleslogix CRM, MSCRM, MS Sharepoint, MS Visio, Tomcat, SBS.

Multi- Lingual in English, Arabic, and French.