Work Experience |
lean ux architect and consultant Confidential - Head of an award winning consulting practice that delivers full UX design solutions to an array of clients supporting their vision, goals and audience.
- Planning strategy: in depth collaboration with multidisciplinary teams communicating via strong sketching and white-boarding practices. Also delivering mental models, interaction models, wireframes, navigation flows, process flows, use cases, system architecture maps process maps, site maps, application and solution maps as well as system matrixes , feature lists, functionality definition and requirements documentation. Information architecture taxonomy strategic content categorization . Visual solutions: infographics, mockups comps, visual specifications,
- Prototyping: paper and interactive Axure, UXPin to describe the vision for user experience
- UX analysis research: data and gap analysis, discovery meetings, stakeholder interviews, brainstorming sessions, user-centered testing including task development, screen flows, in-person moderation and results analysis
- Facilitator/Communicator: High focus on maintaining solid communication collaboration with project teams to assure UX expectations are clear, development/technology recommendations are understood by business for accurate decision-making and final specifications are implemented.
- Clients/Projects include: TrueValue Company loyalty migration, DeVry/Keller Universities, Chamberlain School of Nursing additional sub-brands Portal and Library UX redesign, Humana Vitality Mobile App, Humana.com, Becker School of Accounting Class Shopping cart, CallOne billing system, Cancer Wellness Center website and social media platform UX, SIRVA/Allied Performance Management Software reporting system Business Projects/ASP Innovation award and Top 10 ideas to steal award , Illinois WorkNet for Spanish speaking audience user testing focus group project.
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Design lead Confidential Head of Web Design department. Responsibilities: setting style standards for web site, UX design solution presentation/translation to sell concept for investors. Worked intimately with content subject matters and development team. Skills focused on: creative UX solution design, stakeholder presentations, some HTML/CSS coding, step-by-step search engine wireframing and comps and storyboarding. In addition to managing the creative design teams' projects and assisting in usability studies. |
Web Designer/ art director / creative director Confidential Started as web designer and rapidly grew with company to managed 13 designers responsible for the UX design and maintenance of large scale ISP provider portal all its sub-sites/products. Conducted workshops in design, HTML and trends. Balanced rolled-up sleeves hands-on work with team management setting assignments, establishing project timelines, and monitoring workflow/priorities as well as art direction. |
Skills |
100 fluent in Spanish/English Expert: Illustrator, InDesign, UX Pin, Photoshop, Bridge, Fireworks, Dreamweaver, MS Office excel, word, Power Point , freehand Illustration. Intermediate: HTML, CSS, Flash, Axure, Visio. Other strong skills: Excellent client-facing relationship building and growth, team moderation and communications facilitator, mentor/educator. Service design: branding and user experience as one via user-centered inquiry, lean UX practices for planning design. |