Multimedia Developer Resume Profile
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SUMMARY:
- 15 years of experience, providing creative solutions that facilitate technology for application support and business practices through training, content management, technical writing, and instructional design.
- Highly professional trainer with experience in a variety of work environments including law, government, medical and multimedia firms in small and enterprise settings.
- Highly professional developer and trainer with experience communicating with all levels of management.
- Well versed with Adobe and Microsoft Office Suites, SCORM and ADDIE, as well as experience with RoboDemo, Captivate, Camtasia, Articulate, SnagIt, Photoshop, Pagemaker and Dalet.
TECHNICAL SKILLS:
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PROFESSIONAL EXPERIENCE:
Confidential
Knowledge Base Management System Solution Development
- Maintained and expanded Pfizer's current Knowledge Management System by contacting Subject Matter Experts and expanding content for Knowledge Base Article Content Management System, Right Answers for Business Technology Unit.
- Worked closely with text based training gathered text documents and analyzed requirements to ensure that notes were put into a simple process for knowledge based materials.
Confidential
Instruction Validation for Adjudication Office Training
Validation consisted of attending two months of training in Fort Worth, Texas for Immigration Adjudication Officers boot camp.
- Responsible to take notes based on materials provided, including immigration case review for notes.
- Recorded in Access 2007, training methods, collected material, and evaluated the effectiveness of the administered training.
- Collaborated with SME to ensure that the relevant information was present within the created training program.
Confidential
Instructor
- Prepared class lesson plan with homework, quizzes, presentations, tests and projects.
- Taught Microsoft Office 2003 and 2007 suites, Introduction to Windows XP, and Introduction to Excel 2003 to college students, academic and administrative staffs.
Confidential
Training Material and Technical Writer
- Performed document assessment for training program redesigns.
- Materials assessed were created to streamline a stronger online presence for training documents.
Confidential
Internet Multimedia, Trainer, Documentation, Support Resource
- Trained in excess of 300 people in Digital Audio Production and Paint Shop Pro.
- Wrote courses, created intranet training and support site.
- Trained video editing and introduction to web content management tool.
- Assisted in designing workflow for web content management.
- Worked with a variety of products including RoboDemo Captivate , Paint Shop Pro, MS Office full suite .
- Projects visible on portfolio noted above , largely majority of the technologies and works completed using proprietary software.
Confidential
Trainer, IT Support
- Train attorneys in Lotus Notes, MS Word, MS Powerpoint, and DOCS Open.
- Tested computer images/configurations for firm wide deployment.
- Composed professional PowerPoint presentations for law firm classes.
Confidential
Multimedia Developer, Web Master, Curriculum Administrator
- Trained commercial software office productivity classes for many government agencies and law firms.
- Performed technical writing for custom software documentation.
- Maintained, updated, and distributed curriculum material.
- Assisted in development of CBT productions as well as the corporate website.