PROFESSIONAL PROFILE

• Outstanding performance presenting an impeccable portfolio of qualifications earned during the course of 15 years of progressive responsibility and achievement in the field of Information Technology.
• Particular areas of expertise include Unix OS kernel tuning, performance analysis, installing, configuring software, data protection and security hardening in support of large-scale Enterprise Data Center environments.
• Experienced as UNIX administrator, HP-UX, Linux SUN Solaris systems, including HP-UX HA MC/SG and Network topologies IP/TCP, DNS, NFS, CIFS, NIS and SNMP.
• Experienced in data protection and disaster recovery with Symantec NetBackup, PureDisk, Avamar, Legato and OmniBack
• Self-starting, goal-oriented strategist with the confidence, perseverance and vision to achieve success
• Has a passion for excellence and welcomes positive ideas from any source sets aggressive goals establishes value-added performance measurements pursues individual achievement, commitment, accountability, and embraces change as an opportunity, not a threat.
• Focuses on increasing customer satisfaction in all decision making both internal and external.

EXPERIENCE

Confidential

Storage Engineer Present

• Responsible for planning, configuration, and operation of data protection/disaster recovery systems in a large-scale enterprise production environment utilizing Symantec NetBackup. Skilled in understanding the full range of simple to complex technical issues. Provides guidance to offshore personnel in the development and execution of policies and procedures to meet company's objectives with respect to data, backup software and recovery. Currently supports 4 four large enterprise Data Centers across the US in a 7x24 on-call support rotation. The current NetBackup environment consists of Petabytes of data storage each month with a 99.5 success rate.
• Designs, implements, and operates the backup execution systems required to secure data in adherence to internal system requirements and contractual commitments.
• Develops and implements maintenance procedures in accordance with client-centric resolution timeframe and blackout window polices.
• Provides early warning and recovery options to affected parties on critical path items that are at risk of deliverables slippage.
• Forecasts capacity utilization, communicates issues to management, and implements approved detail action plans to address any impending shortages with respect to backup and recovery capabilities.
• Performance tuning of master/media servers configuration files including buffer settings and monitoring trends to improve performance
• Provides continuously evolving approaches to automate monitoring in order to detect failed/incomplete backups such as failed error code reports.
• Recommends to management, and implements, approved detailed application upgrade and patch action plans with required blackout windows for quarterly maintenance activities.
• Provides to management and implements, approved timely detailed action plans for high priority and recommended patches.
• Administers and implements processes that review system reports to identify backup hardware in need of tuning and or upgrade, including communication to management, and implementation, of approved plans to resolve identified issues.
• Recognizes and communicates to management, and implements, approved plans to meet Operations' needs for additional products, support, and services.
• Serves in leadership roles for prevention, detection, identification, and resolution of technical issues with respect to backup execution in the environment.
• Experienced with NetBackup in a Solaris 10 global VCS clustered environment a 4 node master server configuration for disaster recovery
• Experienced NetBackup administrator in versions 6.0/6.5/7.0/7.5 including PureDisk 6.5 both GUI and command line in large multi-platform environment consisting of Solaris 9/10, HP-UX 11.0/11.11/11.23/11.31, AIX 5.2/5.3, Linux Redhat 4x, 5x , SUSE Linux,, Windows NT/2000/2003/2008/2012, VMware and vSphere
• Establish SLP's Storage Life Cycle Policies for optimized duplication of data between local and remote Data Centers to meet SLA's for offsite data protection requirements
• Integrated client agents with Oracle RMAN, MSSQL and Microsoft Exchange including advance client FlashBackup
• Experienced with configuration of storage servers, storage pools and storage units/groups
• Manages offsite media rotations with Iron Mountain to meet SLA's requirements
• Experienced in storage API's and SSO Shared Storage Option
• Performs software product installations, updates, and customizations of NetBackup components of disk and tape infrastructure
• Strong knowledge in configuration of fiber-based tape infrastructure consisting of Storage Tek SL8500 and Quantum/ATL products, EMC/Data Domain 670/880/990 Boost VTL virtual tape libraries and IBM LTO3/4/5 tape drives including ACSLS in an enterprise environment
• Familiar with Clariion, Celerra, DMX, VMAX, Symantec 5220, McData and Brocade SAN switches
• Experienced with storage protocols such as fiber channel, ISCSI, NFS, CIFS, NDMP, MSDP, SAN, and NAS
• Diagnoses, researches and resolves complex storage issues using vendor resources and other support methods in a timely matter during critical escalations
• Excellent ability to trouble-shoot complex problems with hardware and software configurations to minimize backup failures in real time
• Experienced in Data Center consolidation of NetBackup master, media and client servers such as decommission, server relocation
• Produced several custom OpsCenter Analytics reports for upper level management in tracking data statistics daily in support of SOX/PCI compliance

Confidential

Primary UNIX Engineer

• Primary consultant UNIX engineer with successful implementation of 30 systems, 8 million external customer project.
• In-depth knowledge of system OS installs, kernel configurations, LVM configurations, MirrorDisk/UX printer configurations, Veritas Volume Manager VxVM and recovery of down systems
• Working knowledge of paging, swapping, superblock, inode, devices and device drivers functions.
• Experienced with memory and CPU performance tuning.
• Managed MC/Service Guard, DNS, NIS, Trusted, DHCP, SSH and SMTP of external customers.
• Coordinated and executed software/hardware patch bundle management and upgrade installations of external customers systems
• Experience with HP storage, XP256, XP512 and Hitachi disk arrays.
• Appointed to Corporate Y2K task force which successfully implemented Y2K compliance for HP infrastructure and external customers' systems.
• Supported successful annual remote disaster recovery rehearsals, ensuring integrity of external customer critical business data.
• Performed install and configurations of Sudo, securetty, and Medusa
• Created and modified shell and Perl scripts to automate processes
• Configured TCP/IP routing, VPN, ACE server, system hardening, and Secure Web access