UX/UI Designer Resume

PROFESSIONAL EXPERIENCE

Confidential

UX/UI Designer

Responsibilities:

Applied User Research methods tree test analysis and card sorts which revealed results that website had confusing complex categorizations of labels and information which required a redesign
Created wireframes using Balsamiq and simple interfaces using Figma resulting in a 10% increase in user satisfaction
Created intuitive site navigation by eliminating misleading labels and unnecessary clicks
Helped improve information architecture of the website by assisting with iterative Card Sorting, affinity diagramming and analyzed the results using UserZoom
User satisfaction contributing to average review score increasing from 4.4 to 4.9
Utilization of Simplified terms and ease of navigation led to increase in the usage of online platform thus reducing the telephonic interactions for services like renewal of membership access & auto pay

Confidential

UX Researcher

Responsibilities:

Business goals collected from the stakeholder to create a Mobile application to manufacture textiles by collecting recyclable waste
Conducted Interviews, taken Surveys to understand and gather deeper human insights regarding the concept of circular economy, idea of recycling waste products, awareness about waste collection centers and disposal methods
Developed User Flows to outline and map the key elements of the application that included features for collection centers facilitating Ondaware to place recycled materials into production
Sketches were made for interactions and interface layouts followed by prototyping using Adobe Xd
Performed multiple mockups, rapid prototyping iterations and testing using the UserTesting platform in the design process to deliver the best possible product to see the flow of the application

Confidential

Front End Designe

Responsibilities:

Performed User research Methods to identify opportunities for creating Swastham’s website after getting requirements from the stakeholders
Developed User Personas with scenarios to improve functionality and usability for target audience
Card sorting technique to see the mental models of the users to better understand the ways users navigate and categorize the labels
Analyzed the data and implemented signifiers to easily spot labels such as search button, contacts, location buttons, FAQs, and settings
Performed multiple surveys, analysis, workflows, iterations to deliver a user - friendly product
Partnered with Developers and fellow Designers to translate information architecture, navigation and process flows into easy-to-use Health care website which led to following enhancements

TECHNICAL SKILLS