SUMMARY OF QUALIFICATIONS

• Network and Server Development and Design LAN, SAN, WAN and Wireless LAN
• Worked in a large enterprise environment 15,000
• Extensive experience in Exchange migrations, Desktop Services, SharePoint and Microsoft Solutions
• Extensive experience leading multiple projects, which included project plans, project scopes, budgets, resources, and vendor relations. Working with executive management to report status or changes made to projects.
• Over 10 years of Project Management skills, System Analysis and gathering Business Requirements in managing large complex networks, Exchange messaging, Active Directory, Windows Server, SharePoint, Desktop Services and any other implementing new technology.
• Extensive Microsoft technology experience in troubleshooting, performance optimization, implementing best practice standards, long-term strategies deployments, and end-user support, improve organizational communication, collaboration and operation.
• Strong interviewing, facilitation, problem resolution, consensus building, and negotiating skills
• Thorough knowledge of application development lifecycle SDLC including unit testing, regression testing, deployment and user acceptance testing
• Extensive experience in Change Management and ensuring SOX compliance with security policy and standards were executed and resolved.
• Over 12 years experience in systems and network monitoring management/administration in a Cisco, Server configurations, Web Applications, VPN, Firewalls, Security, Storage, VMWare, Exchange, Virus, Intrusion Detection, Load Balancing and Disaster Recovery.
• Proficient in designing, implementing and administering, Microsoft Windows 2003/2008, Exchange 2003/2007/2010, SharePoint 2007, SharePoint 2010,Project Server 2010, Veritas/Netbackup Backup Solutions, IIS, Active Directory, Security, Blackberry Enterprise Server, SCOM, SCCM, SQL 2008, Forefront Identity Manager 2010, McAfee Antivirus, Symantec, Good handheld devices, VMWare ESX 3.5 4.1
• Provide analysis and recommendations pertaining to network and server optimization and enhancements in order to improve performance, increase efficiency, and reduce costs.
• Experience with Cisco Routers, Cisco Works, Catalyst Switches, TrendMicro, Whats Up Gold, PRTG, MRTG, Micromuse Netcool, HP OpenView, Checkpoint, Zone Alarm, Wireless LAN, BIGIP Load Balancing, TMG and network security IPSec, VPN tunneling Altiris and Unicenter TNG.
• Proficient in planning, designing, configuration, documentation and testing of architectural network designs and the network elements in support of new projects and services.
• Excellent communication, organizational, analytical and presentation skills, as well as thorough understanding of the issues/challenges.
• Proficient in hardware Dell/ Compaq/ HP, IBM, Cisco, EMC, Quantum Drives, BIGIP F5, Fortran, Linksys, Juniper, Checkpoint Firewall and handheld devices.
• Experienced in a 24x7 SLA environment

PROFESSIONAL EXPERIENCE

Confidential

Project Manager/BA/Technical Lead

• Technical Lead/PM/BA for enhancing the current Texas Health Resources Student Registration site which is now an enterprise NCNE portal. This includes development, architecture and training. NCNE portal is developed in SharePoint 2010 utilizing workflows, lists, alerts. Provided training to all THR entities educators how to use NCNE Portal SharePoint site.
• Testing QA Quality Assurance environment to ensure all testing is completed by using best practices
• Gathered business requirements from all THR entities to include current and future needs for the NCNE Portal. Developed processes to remove manual tasks to now 99 automated on boarding students who need access to THR applications. THR access includes Network ID, MyTalent Training, EPIC account creation.
• Responsible to develop a better method of distributing passwords for THR new employee onboarding.
• Responsible for documenting the current process for MyTalent and Microsoft Forefront Identity Manager FIM which includes architecture and data flow.
• Managed Success Factors Data Feed into FIM to ensure THR employee's information is being updated in a reasonable time. This included 3 data dumps per day.
• Responsible for managing multiple projects to ensure timelines and expectations are met
• Participated in Oracle and IBM meetings to discuss a better method of onboarding THR employees and physicians clinical data to one central location. Which includes re-architecting the current process of how THR on boards personal and NCNE employees
• Managed HIE Project and captured requirements for developing integration between Health Information Exchange HIE and THR applications requesting access for physicians and physician assistants to view patient's records.

Confidential

Web Application Manager -SharePoint Architect/SharePoint Administrator

• Responsible for performing system analysis on current SharePoint 2007 Farm and was the technical lead to migrate users from SharePoint 2007 to SharePoint 2010 for 6,000 users with no downtime. Understanding their security needs and provide assistance.
• Architected, implemented and maintained all 5 SharePoint 2010 Farms and Project Server 2010, which include Development, QA, UAT, Staging and Production. Responsible for Windows 2008 Server, SQL 2008, IIS, DNS, VM's, BIGIP F5 load balance, Security, FIM, Disaster Recovery, Firewalls, Exchange and EMC SAN Storage requirements.
• Responsible for all aspects of web, mobile and SharePoint 2007/2010 and Project Server 2010 application design, system architecture, security and software development in order to enhance the business needs.
• Responsible for assisting security resolution through audit findings.
• Installation, Configuration, Customization, Upgrade, Site Collection, Master Pages, Web Parts, Taxonomy, Metadata, Workflow, Features Solutions, Reports, InfoPath, Application Services, Business Data Catalog, Nintex, Idera and Security
• Hands on - Administered SharePoint environment including server farm, set-up and configuration of SharePoint Services on Servers, Central Admin, maintenance of Web Front End Servers, Application Servers, Indexing Servers, Application Services, web applications and collection features, deploying web parts, back up and restoral
• Responsible for patch management regarding OS level Windows Server 2008 , SharePoint 2010 CU and Project Server 2010. Testing CU's and Patching on systems to ensure that production will not affected.

• Responsible for troubleshooting, performance optimization, implementing best practice standards, long-term strategies deployments, and end-user support, improve organizational communication, collaboration and operation.
• Responsible for Change Management policies and procedures, which includes security approval.
• Provided Level 3 technical support to SharePoint 2010 and Project Server 2010 related Help Desk tickets

• Responsible for development, modify customized SharePoint sites, teamsites, master pages, page layouts, deploying web parts, managed users, sites, and templates change the structure of pages in all sites SharePoint Designer 2010, Windows PowerShell STSADM, Dreamweaver, HTML, CSS,
• Design landing pages for team sites on request from the business.

Confidential

SharePoint Designer

• Responsible for Exchange 2010 migrations for external clients
• Managed a team to design/develop and implement corporate SharePoint 2010 intranet/extranet that would include gathering business requirements, project management and implementing a solution to fit the business needs.
• Responsible for documenting all SharePoint and Project Server implementation guides, architecture Visio diagrams, provided end user training and support for employee's
• Define and create a governance plan, change management plan and communication planning for all SharePoint 2010 activities.
• Establish an appropriate Software Development Life Cycle SDLC for the environment. Specify tools and practices that support that SDLC.
• Plan, prioritize and supervise multiple work streams, including major projects/deployments and day-to-day activities.
• Worked with customers to define business requirements, communicating opportunities where technology can be used to improve business processes.
• Responsible for architecture design, review of new technologies and selection of 3rd party tools.
• Reported on progress, risk mitigation and issues to the executive management.

Confidential

Sr. Microsoft Systems Architect

• Implements new IT systems from delivery of the components through configuration of hardware, installation and configuration of software, integration into a network, documentation, and development of monitoring.
• Responsible for Data Center move to our location, which included Managed Services, COLO and Local servers. Which included Visio diagrams of current architecture. Lead a team in order to make this successful.
• Implement new blade enclosures and build ESX hosts. Responsible for all VM Server 3.5 ESX servers and new virtual machine builds.
• Enterprise systems design and architecture, Backup System's using Symantec Netbackup and Backup Exec design implementation, and support for internal and external customers. Quantum VTL administration and support via Windows Server 2003/2008 and Unix.
• Implemented ITIL Standards within the corporation. Set up training schedule for internal
• Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.
• Enterprise systems design and architecture which includes Windows Server 2003/2008, Active Directory, MS SharePoint 2007/2010, Exchange 2007/2010 within Hosting Center. IMAIL/QMAIL migration to Exchange 2010.
• Responsible for developing Digicon's hosted/Internal Exchange and SharePoint 2007/2010 architecture create and maintain standards around Exchange and SharePoint systems architecture, naming conventions, operations best practices.
• Responsible for servers sending alerts to PRTG and setting the counters on them. Evaluation and integration of products such as Office Communications Server 2007, Unified Messaging, Active Directory, Conferencing services, Windows SharePoint services, MOSS, and other third-party products.
• Lead multiple projects, which included project plans, project scopes, budgets, resources, and vendor relations.

Confidential

Sr. Systems/Network Engineer

• Responsible for all data center and server farm installation, upgrades, and operations. NetBackup to manage the backups using Quantum Drives
• Responsible for Cisco routers and switches configuration changes as needed.
• Managed the design and implementation of Learningstream.com, an online training service.
• Managed all projects to ensure deadlines are met, scheduled resources, budget requirements.
• Responsible for Operation and maintenance of all Exchange 2007 messaging, SharePoint 2007 Farms, IIS and local network devices. Multiple Exchange 2003 clustered servers, SharePoint Systems, Blackberry and Good handheld devices, anti-spam, and anti-virus systems within a Hosted Environment.
• Implemented Microsoft Dynamics CRM for internal users. Implemented and manage hosted Microsoft SharePoint 2007 for customers. Managed all hosted applications using Microsoft Operations Manager.
• Manage a team of Engineers and Architects supporting all of the built and acquired hosted Exchange and SharePoint environments. Provide alternative methods for data center migrations.
• On-call basis, provide 24x7 support for all IceWEB technical operations.
• Support the network administration efforts for the Windows 2003/2008 server network. Build servers, troubleshoot errors, administer user and computer accounts, and maintain associated security and backup system.

Confidential

• Test server performance and provide network performance statistics and reports develop strategies for maintaining server infrastructure.
• Performed server builds, Deployed Active Directory and worked with server clustering
• Implemented Exchange 2003, Windows 2003 Server and HP Openview NNM.
• Performed daily support for all Windows 2000 and Windows 2003 Server. Deployment of Server updates using WSUS.
• Wrote a paper on Industry Standards for Best Practices on Service Level Agreements for our client base.
• Designed and installed a Lab Center for all Engineers.
• Analyzed and defined security requirements/templates for all Windows Server Platforms

Confidential

Solutions Architect

• Lead Architect and Project Manager - responsible for deploying an Altiris Inventory Solution software to better manage the assets throughout Northrop Grumman IT Sector which includes over 15, 000 users.
• Created Custom Web Reports within Altiris to report findings.
• Provided technical support for Dell/ Compaq/ HP, IBM PC's and Laptop computer maintenance for VIP's
• Experience with data/internet network architectures, standardized protocols ATM, Frame Relay, TCP IP etc. , Wireless LAN, and network security IPSec, VPN tunneling .
• Developed service level agreements for technical support in order to support our customer.
• Evaluated, recommend, and configured new hardware Dell, HP, Cisco, NetGear and Compaq and software products.
• Responsible for Data Center Servers to provide security lockdown.
• Experience managing Microsoft Active directory and Microsoft Exchange Server
• Experience with managing and maintenance of IT budgets and assets.
• Provided management with evaluations and recommendations of new technologies.
• Experience with migrating users from SMS to Altiris, Shell script and command line programming
• Experience with server load-balancing switches
• Participated in a hardware refresh efforts from Windows NT 4.0 to Windows XP for the Peace Corps.
• Implemented Altiris PCT 6.0 at Peace Corps for computer refresh project.
• Installed and configured Windows 2000/ Windows 2003 Server, Windows XP, MSSQL 2000, MS Exchange 2000/MS Exchange 2003 and Altiris Notification Server etc.

Confidential

Senior Network Engineer

• Lead the migration from Novell into a Windows 2000 environment.
• Responsible for Windows 2000 server, Exchange 5.5/2000 server, and Active Directory migrations and designs.
• Created and Administered disaster recovery for Exchange 2000
• Develop and design a conversion of nationwide Novell GroupWise e-mail system to MS Exchange 2000.
• Coordinate manage IT system installations and implementations.
• Providing network engineering and administration support for network operating software and electronic mail software.
• Responsible for WAN/LAN/Client-server troubleshooting and solutions to ensure maximum operation reliability of mission critical worldwide networks.
• Experience with management and maintenance of IT budgets and assets.
• Experience with evaluation and recommendation of new technologies and make recommendations.
• Created distribution lists, group and individual mailboxes, and performed general administration of Exchange 2000.
• Participated and performed administration in system planning, installation and troubleshooting of Norton and McAfee Antivirus protection, Active Directory, TCP/IP, LAN/ WAN, GHOST, Windows 2000 Server/ Professional and Windows XP Professional.
• Provided technical support for Dell/ Compaq/ HP, IBM PC's and Laptop computer maintenance
• Upgraded over 600 users from Windows 98 to Windows XP using Symantec Ghost. Created Desktop Images for users.

Confidential

Senior Consultant

• Monitoring LAN/WAN performance to increase efficiency while reducing costs.
• Designed, and implemented MS Exchange 5.5 and Windows 2000 servers.
• Developed and implemented backup and recovery plan using NT Backup and Veritas.
• Designed SAN using Compaq SAN components.
• Experience with evaluation and recommendation of new technologies and make recommendations.
• Implemented Windows 2000 Advance Server, MS Active Directory, and Anti-Virus software using Norton.
• Implemented system management software Unicenter TNG and Whats Up Gold.
• Responsible for managing technical projects and to oversee and prioritize the tasks of project participants.
• Developed network requirements and network specifications for internal/external clients. Evaluates existing information systems and recommends changes.
• Maintenance, which includes functions such as troubleshooting, testing, resolving network problems as required.
• Designed, engineered, and monitored the automatic network fails over procedures for all components and interfacing with the WAN service provider.
• Maintained the TCP IP network, Firewalls, LAN/WAN, VPN, VLAN, PoE , Wireless and network printing
• Upgraded over 1000 users from Windows 98 to Windows XP/ Windows 2000 using Symantec Ghost.

Confidential

Sr. Network Engineer / Technical Lead

• Responsibilities included daily monitoring of the GSA's network management systems NMS and IP addressing schema.
• Architected and configured a Network Management System Unicenter TNG, Unicenter Asset Management, Unicenter Software Delivery, Unicenter Remote Control, Unicenter Service Desk and Unicenter Advanced Network Options.
• Architected a help desk solution using Advanced Help Desk to monitoring all Help Desk activity as it related to users, assignees, escalation, notification, assigned skill set, trouble analysis, trend analysis, resolution information and agent productivity. Customized GUI interface to fit customers needs.
• Designed and configured Unicenter TNG to collect automate and consolidate real-time events, alarms from networking elements.
• Architected a Unicenter Software Delivery and Unicenter Asset Management Solution to delivery software and track assets to over 4,000 desktops.
• Experience with managing and maintenance of IT budgets and assets.
• Provided management with evaluations and recommendations of new technologies.
• Experienced with MS Windows 2000 Server, SQL 2000, Exchange 2000, Window 2000 professional/Windows XP professional, Checkpoint Firewall, SNMP, SMTP, TCP/IP, LAN and WAN implementation.

Confidential

Network Architect

• Responsibilities included planning, designing, configuration, documentation and testing of the architectural design of the LAN network and the TCP IP network elements in support of new projects and services.
• Installed and configured a Network Management Solution using Unicenter TNG and NetCool / OMNIbus which included defining filter rules, collecting event information from popular network devices. Trapping, automating alerts, alarms, or other faults, created workflow and system redundancy.
• Documented standard network elements installation, configuration, and operations guides for delivery to operations in support of new products and services.
• Maintained the TCP IP network, Firewalls, LAN/WAN, VPN, VLAN, PoE , Wireless and network printing
• Designed, installed, administrated, Windows 2000 Server, Active Directory, Microsoft SQL 7.0, IIS, Exchange 5.5, Sun Solaris, HP-UX, and SNMP.
• Experience with systems planning, development, performance monitoring, traffic analysis, and network security.
• Supported multi-node Windows NT server and Windows 2000 server network and domain architecture.
• Implemented Cisco routers and switches throughout the environment.
• Responsible for meeting project deadlines and ensure system reliability and high performance operation.
• Responsibilities included coordination with internal and external contacts in all phases of the project.
• Analyze deployment techniques and verify architecture feasibility. Contributed to the overall architectural in strategic network and network management systems design projects.

Confidential

Director of Network Services

• Responsible for configuration and design of LAN/WAN and Cisco Firewall.
• Implemented a Frame Relay Network Cisco Solution in 210 Markets throughout the United Stated.
• Installed, upgraded and configured Cisco routers and switches.
• Developed a disaster recovery solution for Power Television News network.
• Experience with managing and maintenance of IT budgets and assets.
• Experience with evaluation and recommending new technologies.
• Developed strategies and architectures for monitoring network bandwidth consumption, monitoring capacity constraints, and trending. Performed system capacity planning to ensure appropriate growth and evolution of the systems.
• Strong experience in Service Providers LAN, WAN, SNMP, remote access, VLAN, switched network design, Security, VPN, large scale routing, ATM, Frame Relay, TCP/IP networks design/operation.
• Installed and configured Unicenter TNG and NetCool /OMNIbus which included defining filter rules, collecting event information from popular network devices and trapping and automating alerts.
• Responsible for performing complex systems administration and network design functions for Cisco Equipment, Windows 2000, Windows NT, Veritas, Sun Solaris, Cisco Works 2000, Unicenter TNG, Exchange 5.5, Microsoft SQL, Backup Exec and Norton Anti Virus network solutions within our LAN.
• Management skills including the following: recruit, coach and develop staff provide performance management, development planning, salary planning and technical training.

Confidential

Pre-Sales Systems Engineers

• As a Pre-Sales Systems Engineer, I work closely with our clients to determine there IT needs and strategies. Work directly with our clients to promote, implement, and customize our enterprise management software solutions, as well as product presentations and demonstrations.
• Architected a disaster recovery solution for internal network and client sites. Promote sales through a combination of teleconference, remote demonstration tools, and on-site presentations.
• Installed and configured Unicenter TNG, NetCool /OMNIbus and HP OpenView which included defining filter rules, collecting events from popular network devices within CA's LAN.
• Responsible for monitoring network traffic on Cisco equipment.
• Architected and configured a Network Management System Unicenter TNG, Unicenter Asset Management, Unicenter Software Delivery, Unicenter Remote Control, Unicenter Service Desk and Unicenter Advanced Network Options.
• Highly effective sales, presentation and understanding of the issues/challenges facing Federal and Commercial clients.
• Proven ability to work hard, take the initiative and exceed expectations in a creative selling environment. Additional responsibilities include architecting, implementation and configuration of CA software at client sites and in the Virtual Enterprise Room.
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