SUMMARY

• Consultant and Technical Analyst with 7 plus years of experience in IT industry managing multiple systems and multiple teams. 3 years of experience as Salesforce Developer and Administrator (along with 1 year of Lightning Experience), 3 years of experience in DataAnalysis, SQL Programming, JAVA, SOAP web services, Object - Oriented Analysis and Design with experience in the full life cycle of the software development process.
• Worked in HealthCare, Communication and Marketing companies.
• Experience working in projects ranging from green field to major system transformation.
• Implemented and supported Salesforce CRM and applications based on Apex Technologies and leveraging PAAS, SAAS in cloud computing environment.
• Development experience with Apex Language, Apex Trigger, Apex Scheduler, Apex Batch, Apex Web Services, Partner WSDL, Enterprise WSDL, Visualforce Page, controllers.
• Experience in working with Eclipse IDE with Force.com Plug-In environment, working on Meta-data, code migration, change sets and deployments.
• Good understanding and hands-on in salesforce Developer Experience (DX) and DevOps Process.
• Proficient inData Migrationfrom Traditional Applications to Salesforce UsingData LoaderUtility. Data Load for SFDC Standard objects and Custom objects
• Hands-on experience with SalesforceLightningBuilder, Salesforcelightningcomponents,SalesforceLightningApps, Controllers, Components and Events.
• Extensive experience in designing of Custom objects, custom fields, role based Page Layouts, workflow alerts and actions, Approval workflow, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation per application requirements.
• Experienced inJavaWeb Services with real time knowledge using SOAP and WSDL services.
• Strong skills in SQL/PL-SQL, SOQL, SOSL query languages.
• Experience on Corejavatechnology including multithreading, JDBC.
• Experience in Production support and maintenance activities to ensure maximum production.
• Experience in developing applications using Java, J2EE, Technologies on BEA WebLogic Application Server and Ant.
• Experience in open frameworks Spring, Spring Batch, MVC, and Hibernate.
• Worked extensively on build tools like MAVEN, Ant and deployment version control tools like GitHub, RTC and SVN.
• Experience in unit testing the applications using JUnit Framework, preparing Test Strategy, Creating Teat Plans for testing and developed logging and standard mechanism based on Log4J.
• Proficient in working with large datasets processing.
• Experience as Business Analyst.

TECHNICAL SKILLS

Languages: Java/J2EE, Python, Apex, SQL, SOQL, SOSL

Web Technologies: Spring, Hibernate, CXF Web Services, Java Script, SOAP API, REST API

Operating Systems: Windows Family, Linux (Basic)

Databases: Oracle (11g)

Middleware: CXF Web Services (JAX-WS, WSDL, SOAP, XSD).

Tools: SQL Developer, Eclipse, Eclipse (Force.com IDE), Apex Data loader, ITSM, RTC, SNOW, STS, SOAP UI, Star UML, ALM, Rally, Change set, Workbench, Remedy Force, SalesforceLightningBuilder

Application Server: Apache Tomcat 6.x, BEA Web logic 10.x

Model: Waterfall, Agile

Testing Tool: Junit, SOAPUI

Source Control: SVN, RTC, GitHub

Salesforce: Salesforce CRM, Salesforce.com, Sales and Service Cloud Platform, Lightning Application

PROFESSIONAL EXPERIENCE

Confidential, TX

Salesforce Developer/Administrator and Offshore Coordinator

Responsibilities:

• Involved in Classic to Lightning migration Project and combining three Sales Channels into one Salesforce org.
• Worked closely with business and onshore team to gather the requirements and worked with offshore team for smooth delivery.
• Worked on applications flow to enable sales teams to provide higher levels of service to clients and improve overall productivity by managing leads and accounts.
• Designed, maintained and deployed Custom object, entity relationship data model, validation rules, workflows, process builders, page layouts, custom tabs, components, visual force pages as per requirement.
• Exposed and Consumed 20 client system’s Web Services (SOAP and REST) in Salesforce.
• Played an active role in implementing DevOps process in project.
• Developed approval process and email notifications.
• Hand-on experience in Salesforce Lightning component development and administration.
• Worked on modern EnterpriseLightning AppscombiningLightning DesignSystem,Lightning App BuilderandLightning Componentfeatures.
• Created documentation on the business processes and Classic to lightning migration Objects mapping.
• AURA framework and LDS implementation experience.
• Worked on automatic Lead Routing and Auto convert functionalities.
• Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.
• Worked on Force.com Explorer for querying Salesforce database using SOQL & SOSL queries and Data Loader for data migration, insert, update, and bulk import or export of data.
• Interacted with the Salesforce.com premium tech support team.
• Worked with offshore on daily basis to ensure high quality and timely delivery.

Environment: &Tools: SOQL, SOSL, Apex, Force.com, Visualforce Page, Apex Data Loader, Apex explorer, Ant, Eclipse (Force.com IDE), SOAP UI, Rally, Change set, Workbench, Remedy Force, GitHub.

Confidential, CA

CRM and Salesforce Developer

Responsibilities:

• Developed CRM SOAP web services.
• Worked with various salesforce.com objects like Leads, Accounts, Contacts, Opportunities etc.
• Worked on Data extraction and loading from production sandbox to developer org sandbox using Data loader.
• Developed Triggers, Batch Classes, custom Visual Force pages.
• Developed Test Classes, which is a mandatory to deploy Salesforce Apex Code base.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Active participation in all levels of Software Development Life Cycle for this project, starting from Requirement Analysis to User Acceptance Testing.
• Worked on SOQL & SOSL queries in the apex coding.

Environment: &Tools: SOQL, SOSL, Apex, Force.com, Visualforce Page, Apex Data Loader, Apex explorer, SOAP UI, Change set, Workbench, RTC.

Confidential, CA

Senior Software Engineer

Responsibilities:

• Extensively used CXF Web Services like SOAP and WSDL to communicate between systems.
• Experienced in Hibernate to create relationships among various tables and for persistence.
• Design and implement the features for enhancement of existing application in Java/ J2EE Web Services and Spring Batch.
• Involved in design suggestions of the new enhancements and implementations. This includes Technical Development Design (TDD) using UML and Sequence Diagrams.
• Involved in development and bug fixing of Batch Jobs using Spring Batch Architecture.
• Provided application support in the form of bug fixing and troubleshooting.
• Production Support: Conducted large-scale production fixes on enrollment financial data.
• Supported offshore team during Releases right from requirements till production go-live.
• Worked on ITSM and SNOW ticketing tools as a part of production support.
• Improved system efficiency by identifying application defects using data analysis techniques.
• Worked on the infrastructure and process for reconciliation of all eligibility and enrollment information on the exchange.
• Designed, developed and maintained Python and Oracle SQL Based Recon Batch.
• Extensive experience with large-scale data sets processing, process development and improvement.
• Create designs and confirm that design meets the client’s business and fits into existing business and technical architecture.
• Responsible for Root cause analysis of data discrepancies introduced by application or other sources and providing solution to fix them.
• Handled offshore team and tasks allocation related to defects and enhancement.
• Served as a liaison between client and Offshore.
• Performed a role of Business Analyst for Financial Management team as a part of Retention of existing enrollments/ Renewals.
• Processed Retro Financial Data Reconciliation of 10 million users’ data in 10 cycles.
• Reporting and Data analysis of Pre-run and Post run retro financial data.
• Lead the team into successful resolution of critical issue in absence of manager and Team Lead.
• Experienced in branch creation, branch locking, code merging, tagging and other SVN administration tasks.
• Used Junit framework for unit testing of application and Log4j to capture the log that includes runtime exceptions.

Environment: SQL, Core Java, Spring, Hibernate, MVC, XML, Java Beans, Oracle, Maven, Tomcat 7, WebLogic Server, Log4J, SOAP, WSDL, Windows 7, Eclipse, Spring Source Tool, SVN, SQL Developer, SOAPUI, JUnit, RTC, ITSM, SNOW, Excel.

Confidential

Web Specialist/ Content Manager/ QA manager

Responsibilities:

• Worked on the content management and site management for creating, editing and publishing the pages for different sites and making sites go-live.
• Project and Quality Manager responsible for planning daily work, assigning tasks, tracking efforts and maintaining quality of resulting product.

Environment: Vignette Content Management, JAVA.