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Web Developer Resume Profile

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Work Experience:

Confidential

Web Developer: Self-Employed

Designed, developed, and implemented websites for clients. Worked with clients to discuss the design and created logos as needed. Technologies used: Adobe CS3 including Photoshop and Dreamweaver, HTML, CSS. Currently using WordPress Content Management System.

Confidential

Defined, developed, and implemented quality assurance practices and procedures for xPression software using IBM's Rational ClearCase. Responsibilities included: Created 'Use Cases' and test plans based on design specifications wrote manual and automatic test scripts conducted user testing sessions reported defects and worked closely with business analysts and developers throughout the testing cycle wrote user- facing technical documents. In addition, I worked closely with Business Analysts and understand the duties they perform, such a gathering or refining business requirements, implementing Use Cases, and acted as liason between stakeholders and development teams.

Confidential

Responsibilities: Issued resolution services to Adobe's Gold customers leveraged appropriate internal and external resources to bring cases to a prompt closure followed processes and policies in all customer interactions and escalations took an active role in Knowledgebase document creation, incident case notes logging and recording, bug logging, etc. worked closely with Engineering team on issues that required further review. Wrote user-facing technical documents. Familiarity of the following areas were critical in understanding and resolving the customers' issues: HTML, JavaScript, XML, XSL, Flash, PowerPoint, Windows, Flash Communication Service, firewall and proxy configuration, networking, web service technologies, and LDAP integration.

Confidential

Supported DBAs and end users on the Macgregor Financial Trading Platform MFTP . MFTP is a real-time Extended OMS that automates each step of the trading process. MFTP ran against a MS SQL Server database. End user support included knowledge of security types fixed income, money markets and derivatives . Database support required knowledge of typical MS SQL Server database administrator tasks including performance and tuning, database recovery, and stored procedure support.

Confidential

Roles as a Web Software Quality Assurance Engineer: Read and understood software development specifications. Designed, created, and executed test plans and test cases based on business requirements and technical specifications. Ran manual and automated functional, regression, and load tests Mercury Interactive LoadRunner 6.5 . Analyzed test results. Documented, maintained, and monitored status information in bug tracking system. Worked closely with development team to identify bugs and to ensure feature level tests met requirements for design of product. Performed preliminary analysis on bugs in an attempt to more quickly resolve the fix in development. Role as Web Software Developer: Utilized and extended Java Servlets and Enterprise Java Beans, integrating them into the BEA Weblogic environment. Wrote stored procedures on an Oracle 8i database. Also performed work with XML, XSL, and XSP.

Confidential

Developed 'data transformations' using the Informatica PowerMart data warehousing tool on behalf of a large insurance company. Transformations migrated data between Sybase SQL Server 11.0 , as well as Sybase to Informix 8.21 .

Confidential

Customer facing Technical Support of PowerBuilder 5.0 and 6.0 on UNIX including Solaris, HP-UX and AIX , Windows, and Macintosh platforms Assisted customers in migrating software connecting to databases identifying bugs possibly providing workaround and answered general PowerBuilder questions. Also provided support on Sybase's Internet Developer's required familiarity with HTML and Technical Library products.

Confidential

Analyzed customer problems and questions specific to the Sybase SQL Server product. Provided solutions, advice, bug fixes, and workarounds to customer inquiries. Job entailed detailed analysis of customer information and feedback for problem identification. Typical approach would be in-house problem replication, study internal identification, and consultation with sustaining engineering staff to clearly identify and resolve problems. Customer inquiries ranged from simple how-to questions including T-SQL inquires to complex hardware/software bugs that can take several months of teamwork to resolve. Handling mission critical down server situations were also part of the daily challenges faced by a SQL Server Analyst.

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