PROFESSIONAL SUMMARY

Over 14 years of experience working within government, non-profit, and private sectors using industry-wide best practices to design, architect, administer and maintain user-oriented, accessible websites, and the systems that support them.

TECHNICAL SKILLS

• Content Management Systems: OpenText Web Experience Management 8.0, Vignette V7 Content Management System VCM 7.X, Vignette Application Portal VAP and Dynamic Portal Module DPM 7.X, WordPress 3.X, MS SharePoint 2010, Drupal WAMP , MS FrontPage, Adobe Contribute
• Web Application Server Administration: MS IIS5.0 7.5, Apache Tomcat 5.0-6.0, and Oracle Websphere 10.1, ColdFusion Server 4.5 7
• Operating Systems: MS Windows Server NT4 - 2008 R2, MS Active Directory, Google Search Appliance
• Databases: MS SQL Server 2005 - 2008, MySQL, PHPMyAdmin, MS Access
• Content Analysis: Google Analytics, Webtrends, MS Access, MS Excel
• Graphic Design: Adobe CS3-5 Photoshop, Illustrator, Fireworks, Flash
• Project Management: MS Project, MS Visio, MS Word, and MS PowerPoint
• Development Environments: NetBeans IDE 5.5, .NET Framework, MS Visual Studio, SharePoint Designer 2010, Adobe Dreamweaver, Adobe HomeSite
• Programming Languages:
• Expertise: HTML, DHTML, XHTML, CSS, XML/XSLT, CFML, Transact SQL and JavaScript, DOM
• Experience: Java, HTML5/CSS3, PHP, JQuery, JSP, VB6, VBScript, ASP, Flash Action Script 2.0, PERL, CGI, Regex, C , command line, Windows Powershell
• Learning: ASP.NET 4, and C 2010
• Accessibility: WCAG, Section 508, JAWS, Firefox, CommonLook, Adobe Acrobat Professional
• CORE COMPETENCIES
• Content Management Systems Administration
• Front-end Web Development
• Content Strategy Planning
• Content Analysis Gap Analysis
• Taxonomy Development
• Navigational Architecture
• Wireframing Prototyping
• Graphic Design Mockups
• Web Usability Testing
• Stakeholder Management
• Project Management Business Analysis
• Functional Requirements Analysis
• Technical Writing Documentation
• Training Program Development
• Public Speaking Presentations
• Section 508 WCAG Compliance

PROFESSIONAL HISTORY

Confidential

Content Management Systems Administration

• OpenText Web Experience Management V8.X and Vignette V7.6 Content Management System VCM
• Install, configure and administer dev and prod environments - VCM,DPM,VAP, MS Server 2003, MS SQL Server 2005, Tomcat 6, Apache Web Server
• Develop Content Type Definitions CTDs , MS SQL databases, templates using HTML, CSS, XML and XSLT
• Modify console GUIs, Inline Link Widget, custom deployment script file listeners using JSP, XSLT and Java
• Administer and configure system via administrative consoles and command line interfaces
• Develop content workflows in MS Visio
• Import/export content packages using command line tools, SQL DTS, and VCM Transfer Tool
• Write batch files and manage Windows Scheduled Tasks
• Manage user authentication and authorization via built in roles, embedded LDAP, and MS Active Directory
• Troubleshoot using VCM Tools, administration consoles, system server logs resolve help desk tickets
• Assist development of system architecture, backups, log file management, disaster recovery, failover, change management, and system security
• Develop website channel and content repository taxonomy structures and classifications
• Manual import of static website content 10,000 pieces, 7,000 pages
• WordPress 3.4.x-3.5.x
• Install, configure and administer in development and production environments
• Environment: MS Windows Server 2008 R2 VMs, Windows DFS Namespaces
• Install, configure and administer MySQL databases, PHP 5.0, IIS 7.5 Role, URL Rewrite Module
• Develop child themes, functionality and graphic design
• Configure site, user authentication, and system hardening and security
• Manual import of news releases and photo galleries
• MS SharePoint 2010
• Install and configure on Windows Server 2008 R2 with MS SQL 2008
• Develop proof of concept website using MS SharePoint Designer 2010
• Web Site Administration Non CMS Managed
• Build and maintain internet, extranet and intranet websites in MS Windows Server 2003, MS IIS6-7 environments.
• Code content templates and updates using HTML, CSS, DHTML, DOM and JavaScript, .ASP, CFML, VBScript, JavaScript/DOM, ColdFusion in TextPad, HomeSite.
• Front-end development: dynamic navigation, rollovers, tabs, calendars, slide shows, user polls, video players, news feeds, employee search, integrate Maryland State Highway Administration's C.H.A.R.T. graphic traffic data
• Graphic design concept development, graphic mockups, wireframes, and prototypes, animations, in Adobe Illustrator, Photoshop, and Fireworks, Flash, Action Scripting 2.0
• Section 508, WCAG compliance draft agency accessibility policies evaluate and remediate websites .PDFs using screen readers MS Windows, JAWS , Bobby, CommonLook PDF , and Firefox plug-ins
• Install, configure, and administer Google Search Appliances, results display templates, create collections and index web content. Enhance search results via keywords and filtering
• Content Strategy Planning
• Content Strategy: Work with teams of stakeholders including elected officials, division directors, content advisors, content experts, to develop guiding principles, brainstorm solutions, achieve executive buy-in
• Content Acquisition: Work with business end-users to analyze business requirements to identify new content needs, gaps in current content, and accuracy of content.
• Content Branding Marketing: Work with communications staff to achieve consistent messaging, marketing, and presentation across all communication outlets.
• Content Analysis: using Google Analytics, Webtrends, survey statistics, email feedback, web usability tests, review of physical content, metadata modeling, content matrices, sorting, filtering, querying, transformation and gap analysis to determine content placement, organization, relevance and find problems.
• Develop and maintain information architectures based on strategy, analysis, messaging and business needs to include content classification, taxonomy development, and navigational architecture and functionality.
• Project Management
• Liaison between management, stakeholders, and application developers to manage projects throughout the Systems Development Lifecycle SDLC to implement best practices for web site re-designs content management system acquisition and upgrade, and web development projects.
• Work with stakeholders in the role of Business Analyst to document and analyze business process, gather business requirements, and define project scope. Write Statements of Scope and Business Process documents.
• Work with stakeholders, programmers, contractors and vendors to conduct functional requirements analysis, develop use cases, document business workflows in MS Visio, write Functional and Design Requirements documents, and coordinate product roll outs.
• Project planning and scheduling using MS Project, estimating level of effort, timeframes and required resources.
• Technical writing and documentation for code, templates, and supported systems
• Supervisory Responsibilities Contract Management
• Supervise one associate developer to include interviewing, hiring, training, professional development and evaluation
• Lead team of 14 content advisors: train, support, and consult regarding all aspects of content management
• Supervise up to three contractors to include software/system engineers and developers for specific projects
• Draft and revise Task Orders, RFPs and SOWs interview resources, verify deliverables, approve invoices, review and renew maintenance contracts.
• Business End-User Training
• Develop technical training programs for content advisors,write training manuals, presentations, and PC lab sessions
• Conduct business end-user training for Vignette VCM, Wordpress, Section 508 and web writing
• Conduct formal presentations MS PowerPoint, internet, NetMeeting, Webex of web products to both small and large groups at all levels

Other Responsibilities

• Liaison with other state agency IT professionals participate in joint efforts such as state branding initiatives, social media presence, content management systems, and web usability testing
• Customer Service: Read and respond to Web Manager and Feedback email accounts from website users.
• Assist in setup of and conducting live online chats with Comptroller of Maryland and Maryland taxpayers.
• Assist with research and drafting of agency IT and web policy, guidelines and procedures
• Familiarity with NIST 800-53 federal security guidelines, IRS Federal Tax Information FTI guidelines, protection of personal information, and principles of web application and system security

Confidential

• Company provided web development and design services to small businesses in Maryland
• Business administration, management and marketing
• Work with clients to determine scope and requirements for website creation and redesign projects
• Develop project plans, schedules, estimate level of effort and costs for labor, software and hosting
• Graphic design, mockups, and logo creation
• Template development using hand-coded HTML, CSS, ASP, Dreamweaver, Fireworks, Photoshop and Illustrator
• Content management, content updates, SEO management using MS FrontPage, Adobe Contribute and Drupal
• Applications included forms, email responders, course scheduling, and shopping carts using HTML, Perl/CGI

Confidential

• Redesign the fisheries section of the DNR Web site.
• Re-organized content based on end-user needs and experience.
• Graphic design, mockups, coding, using HTML/CFML, SSI and ColdFusion 4.5.
• Trained business end-users on web writing, content updates, and use of templates.

Confidential

• Website content maintenance using HTML, Photoshop 5.5 and notepad.
• Novell network and server administration.
• Worked with programmer to maintain cost-estimating C application for corrugated production activities.
• Raw materials purchasing, inventory management, inside sales, cost-estimating, product shipments, business process analysis.

Confidential

Not related to Information Technology Industry, can provide upon request.