IT Specialist with ozver 20 years of proven success in managing multiple IT systems.
Extensive capabilities in cutting IT maintenance costs, defining and solving IT problems, and providing solutions for maximum effectiveness.
Skilled at mastering new software programs quickly, working well under pressure, communicating ideas clearly and effectively, and providing valuable customer service.
Extensive computer training on topics including networking environments, hardware troubleshooting and replacement, and business software packages.
Payroll and AR/AR functions part-time for local restaurant.
PROFESSIONAL EXPERIENCE
Confidential
IT Manager/EDI Coordinator
Sole responsibility for Information Systems management for eight office locations.
Evaluates and procures new hardware and software.
Manages EDI Electronic Data Interchange program for invoicing purchase orders. Expanded existing two Trading Partner program with seven additional trading partners.
Manages Lotus Notes e-mail system. Assisted with implementation of new e-mail program and created accounts for 100 users.
Assisted with implementation of CISCO routers and T1 connections and replaced existing 56k communications with Corporate Office.
Set up computer systems and associated hardware at newly acquired office locations.
Negotiate and manage hardware maintenance contracts.
Oversee operating system upgrades on IBM AS400 mainframe.
Implement and monitor network security procedures.
Maintain system backup procedures.
Routine maintenance of printers.
nfidential Computer Specialist, GS-0334-09
Managed IT system in a secure environment facility.
Advisor to Director on IT issues.
Liaison with contract maintenance personnel and vendors.
Managed yearly IT budget.
Hardware and software troubleshooting/repairs.
HARDWARE/SOFTWARE SKILLS
IBM AS400 Mainframe operations, Lotus Notes, Windows Operating Systems, QuickBooks Pro software, IBM and Hewlett Packard printers
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