Professional Summary:

• 6 years of experience in software testing of Web-based and Client /Server applications.
• 5yrs of experience in Banking, Insurance, Healthcare and Insurance.
• Expertise in conducting various testing types like Functional, Progression, Regression, Sanity, Usability, End to End, UAT and OAT.
• Experience in providing TEST Estimation and Preparing Test Strategy, Test Plans for Manual, Automation.
• Strong understanding of QA Principles, QA Process, Use Process and Software Development Life Cycle modules SDLC
• Proficient in preparing Data/Transaction flow diagrams using Visio.
• Experience in co-coordinating and engaging teams for different test phases.
• Strong knowledge of Entry Criteria and Exit Criteria for application testing.
• Excellent skills in Database Testing. Experience in testing incoming data value and outgoing data value with queries, stored functions and joins. Have Good knowledge of Data conversion testing.
• Hands on experience in Preparing Test Summery Report and Test Analysis Report.
• Good Knowledge in documenting the process related documents like Traceability Matrix, Defect Route Cause Analysis Document, Risk Analysis Document and Gap Analysis.
• Experience in implementing Quality processes and Test methodologies Waterfall and Agile methodologies .
• Part of the team conducting QA Audits for all test phases.
• Experience in Test Environment Management by booking and maintaining the test environments and connectivity.
• Experience of Walkthrough, Inspections and worked with Off Shore team.
• Expertise in Requirement Management tools Caliber and Requisite Pro
• Conducted a Work Shop on Fraud Detection in Banking Sector.
• Extensive Knowledge in Payments Processing and SWIFT messaging standards.
• 3yrs of experience in Quality Center administration. Have experience in setting the Project Templates and making necessary changes according to the project need in QC.
• Worked as a seed for transitioning and training to offshore team and responsible for training the new recruits.
• Solid understanding of Membership, Claims Processing, Benefit/Eligibility, COB and have experience in HIPAA Standards and corresponding EDI Transaction extensive knowledge of gap between HIPAA 4010 and 5010.

Technical Skills:

• Performance Testing Tools Load Runner, OpenSTA, ACT
• Test Management Tools and Bug Tracking Tools Requisite Pro/Mercury Quality Centre 9.2/Rational Clear
• Quest, Test Manager, Bugzilla, Bug Tracker , Caliber
• Configuration Management Tools CVS, VSS, Clear Case, Documentum, SharePoint
• Operating System Windows, Unix
• Languages C, C , SQL, VBScript, Java, Unix, PL/SQL
• Project Management Tools MPP Microsoft Project Plan , EET Effort Estimation Tool
• SDLC Process RUP Rational Unified Process , Waterfall, CMM, Agile.
• Automation and Design Tools Winrunner/QTP, Visio
• Office Tool MS Office, MS Project, MS Visio

Confidential

QA Tester

ESSENTIAL RESPONSIBILITIES:

• Involved in designing and documenting Test Plans, Test Cases, Test Scenarios and Test Strategies based on business requirements and Design documents for Credit Card Online application.
• Identified the Test Cases and documented then in Quality Center.
• Worked with the Developers and the Test Lead to verify the Test Cases.
• Performed Development Integration, System Integration, End to End and User Acceptance Testing for the data services.
• Prepared the Test Data to mock up all the Test Scenarios and Test Cases.
• Developed complex SQL Queries to validate the Test Cases.
• Performed Positive and Negative Testing for system validations.
• Performed Functional testing, Batch testing, System testing, Performance testing and Regression testing to see the entire functionality.
• Loaded the Test Data into the Database to prepare for the execution of Test Cases.
• Participated in the preparation of Test Environment and Test bed for the execution of Test Cases.
• Involved in the executing and retrieving the data for SQL queries.
• Involved in Database testing by writing and executing SQL and PLSQL queries by using SQL to validate that data is being populated in an appropriate tables and manually comparing the results with front-end values.
• Performed Automation Testing by using Quick Test Professional.
• Performed Data Driven Tests to validate the same scenario with different test data using by using Quick Test Professional.
• Involved in requirement transferring from Caliber to Quality Center.
• Extensively used different types of Check points Standard checkpoints, Table checkpoints, Database checkpoints using Quick Test Professional.
• Created Output values, VB scripts, recoding, enhancing and debugging the test case using Quick Test Professional to verify application functional behavior.
• Involved in designing and development of keyword driven Framework for Test Automation using Quick Test Professional.
• Responsible for Data Driven Testing using Quick Test Professional, participated in modular framework and written functions using descriptive programming in Quick Test Professional.
• Analyze all Report Bugs for continuous process improvement and keep tracking on the SDLC critical path and Responsible for reporting bugs through the Quality Center and verified known bugs against new builds.
• Transferred the test cases into the Quality Center from Excel by formatting them in the required format.
• Used Quality Center to store all testing results, metrics, implemented Test plan Document created Test Cases, Defect Tracking and Reporting.
• Assigned those bugs to programmer by using Quality Center as bug tracking tool.
• Prepared and Presented weekly and monthly QA Defect and Status Reports to the different Stake holder of the project using Quality Center. Maintained bug lists for critical issues using Quality Center.
• Generated enhanced graphs and reports with Quality Center
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: Quality Center Connection, Caliber, Oracle 9i, Java, HTML, JavaScript, Servlets, SQL, PLSQL, Windows 98/NT, UNIX Shell Scripts, MS-Office 2000.

Confidential

Position: QA Analyst Coordinator

ESSENTAILS RESPONSIBILITIES:

• Coordinated all QA activities for IBEI and HCPS projects.
• Responsible to oversee day-to-day activities, provide support and facilitates problem resolution for a team of Software Quality Assurance Engineers
• Created Test Plan, Test Cases, Test Data and configuration setup for each monthly project release.
• Developed all test cases using Test Director for maintaining centralized repository.
• Conducted review session with Test Environment Specialist and provided all the requirements.
• Verified and Validated the applications against business rules and product specifications
• Performed Manual Functional Testing and also performed Automation Testing using QTP.
• Performed various type of testing like Smoke, Functional, Integration, Regression and System testing.
• Developed SQL and Excel Macros to performed backend testing for data validation and verification.
• Developed SQL to extract data from Oracle Database and exported to excel for database validation.
• Developed automation scripts for Integration and Regression tests using QTP
• Worked across diverse business and technical teams.
• Performed and Enhanced QTP Scripts through Checkpoints, Data Driven, Regular Expression, Reusable Action, Built-in-functions for reusability and perfection.
• Performed Web Service testing for user authentication and EDI data validation and verification.
• Used telnet UNIX box to tracked an application, environment and database level errors.
• Extensively used Clear Quest to logged defects.
• Performed on High-Level QA estimates at initiation of project and refine High-Level QA estimates during stages of each project.
• Involved in communication with QA lead for test progress, including Risk and Concerns through the use of Metrics, Scorecards and regular face-to face updates.
• Assisted Business team with planning, coordinate and execution User acceptance Testing
• Involved in User Acceptance testing with BA and QA Manager.
• Prepared Test Cases based on business requirements and business rules for HIPAA EDI Transaction 834, 267/277, 270/271, 837/835. Analyzed 4010 to 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.

Environment: Test Director, Rational Clear Quest, QTP, VB.NET, XML, SOPA UI, UNIX, Oracle 9i, Java script, MS-office, MS Visio.

Confidential

QA Analyst

ESSENTIAL RESPONSIBILITIES:

• Involved in developing System Test Plan, test approach and strategies.
• Decomposed high level requirement specifications to low level test conditions and logged in
• requirements tab of Quality Center.
• Designed end-to-end test cases for test conditions in Test Plan module and executed them.
• Involved in designing automation framework for MayoAccess application.
• Quick Test Pro was used for Data Table Integration, Script enhancements and Data Driven, Batch Testing were implemented with Quick Test Pro.
• Participated in meeting with off-shore team.
• Developed and Executed SQL queries on database to perform Back-End testing.
• Followed the Mapping documents and HIPPA implementation guides for HIPPA Transaction Mapping.
• Involved in testing HIPPA EDI Transactions and mainly focused on 834, 270/271, 276/277, 837 and 835.
• Used various checkpoints, synchronization points in QTP, Developed various data-driven tests.
• Developed recovery scenario for automation scripts.
• Designed Traceability Matrix for mapping test cases to requirements for business metrics.
• Documented the automation scripts to assist easier maintenance of scripts by manual testers.
• Participated in daily reviews, kick-off meetings, triage meeting. Used PVCS Tracker for logging tickets, resolving existing tickets and co-ordinate with various team members of the project.

Environment: QTP, Quality Center, HTML, SQL, Java, C , Windows .NT/2000/2003/XP, MS-Visio,

PVCS Tracker.

Confidential

QC Engineer

ESSENTIAL RESPONSIBILITIES:

• Analyzed application required documents and high-level business documents, developed Test Scenarios and Test Cases and test GUI Service Management Gateway , Security Testing, Performance requirements and risk analysis of the application.
• Defined and performed the Test Strategies and associated scripts for verification and validation of the application and ensuring that it meets all defined business requirements and associated functionality.
• Created test requirements hierarchy to represent the features and functionality that needs to be tested in the application using Test Director.
• Developed and executed test cases and verified actual results with expected results
• Developed and maintained Test Matrix on various dimensions like test status to reflect the test progress.
• Tracked bugs and used TestDirector bug tracking data base to store the details of bugs for enhancing regression testing and version control.
• Wrote Industry Test Plans and Test Cases for WLNP Port-In and Port-Out process and SMG.
• Performed database testing of Oracle procedures, packages an functions extensively using SQL queries.
• Performed Black box, Functional and Integration testing and User Accepting Test.
• Worked with the testing messages back and forth between two Queue Managers, which are resided on the HP UNIX.
• Performed testing by sending the message from command prompt from one platform to other.

Environment: Windows 2000, Nt4.0 95, Mercury Interactive tools- Winrunner 7.0, LoadRunner 6.5 TestDirector 7.0, Java, JSP, SQL, SMG - Service Management Gateway, MQ Series, TOAD, and UNIX.