SUMMARY

• 8 years of IT experience in Design, Development, Implementation and production support of AS400 application systems.
• Experienced in analyzing business requirements and translating them into functional and technical specifications.
• My work experience pertains to Retail & Insurance.
• Strong experience working wif AS400, RPG, RPGILE, CL, CLLE, COBOL, Business objects, SMART 400.
• Very strong experience in working wif databases DB2 & SQL Server.
• Have good experience working wif Record, SFL, Window, WDWSFL screens, RPG & RPGILE, CL & CLLE codes, COBOL.
• Expertise in writing SQL queries in DB2.
• Developed several reports using printer files and physical files.
• Have good experience in working wif batch jobs, tuning jobs using splitter programs & handling job abends.
• Have good experience in converting BRDs into technical specs and converting teh technical specs into code and implement in teh application as required by teh clients.
• Worked wif Automatic job scheduling tool in AS400 - UC4.
• Have experience working wif ticketing tools - Remedy & JIRA.
• Solid experience in interacting wif client and getting teh BRDs and writing teh technical specs.
• Have lots of experience in Coding, UAT, Support, Enhancements and Deployment.
• Have travelled to Singapore & Sri Lanka at teh client side multiple times for UAT support, Coding, GAP analysis & Sales.
• Knowledge transfer & training sessions for fellow employees & lateral joiners in AS400 and insurance.
• Was involved in yearend activities for smooth closure of all modules in teh application for teh year.
• Have knowledge in Java, Java script, HTML, CSS technologies.
• Recognized as a strong performer wif an eye for details, strong Analytical and problem solving techniques, excellent verbal, written and presentation skills.
• Have got good communication & soft skills which help me to understand teh requirements, interact wif client and team and deliver teh product as per teh timelines.
• Ability to quickly build relationships wif colleagues and client stakeholders to help better collaboration. Single point of contact between teh stakeholders and teh leadership.

TECHNICAL SKILLS

Languages: AS400, RPG, RPGLE, CL, CLLE, COBOL, JAVA, JavaScript, HTML, CSS.

Databases: DB2, SQL

Domain Knowledge: Retail, Insurance.

Operating Systems: OS400, Windows

Other tools: Remedy, UC4, JIRA, Eclipse

PROFESSIONAL EXPERIENCE

Confidential

Sr AS400 Developer & tech support lead

Environment: AS400, DB2, JIRA, UC4.

Responsibilities:

• Involved wif requirement gathering and analysis of BRDs, writing technical specs, coordinating wif team and divide work among team members and coding.
• Majorly worked as a technical support team lead where I assign tickets to teh team members based on criticality of teh issue.
• Have resolved several problem tickets and worked on priority 1 tickets and helped teh team many a time.
• Good knowledge in using JIRA ticketing tool.
• Have worked wif job flow and submissions in UC4 job scheduler.
• Worked wif users to understand their reporting requirements and design programs & output files in required format.
• Wrote several critical programs using RPG, RPGILE, CL CLLE, Designed screens of many types in AS400 - Record, Subfile, msgsfl, window etc.,
• Developed several printer files & reports as required by teh user.
• Handled year end activities wherein I had to run year end jobs analyze impact to teh system in teh new year & ensure smooth closure of accounts for teh year.
• Was involved in uploading data using excel & fdf files and further process teh data using RPG, CL programs.
• Have coded COBOL 400 programs in some of teh modules in AS400 system.
• Guided teh team members in understanding requirements and technical aspects of AS400.
• Worked in several modules of insurance domain - New business, Client Maintenance, Policy servicing, Minor & Major alterations, Claims, Agency, Claims, Accounting, User security, Fund switches, reversals, Bank maintenance, Reinsurance.
• Conducted weekly and daily meetings wif teh client and offshore-onsite team to update project status and understand new requirements if any.

Confidential

AS400 Technical Support Team Member

Responsibilities:

• Was majorly involved in resolving technical support issues.
• Was assigned priority 1 tickets at times which had to be solved wifin 30 mins.
• Handled job abends during teh day end runs & batch failures.
• Actively worked on Root cause analysis of most of teh issues in teh project and fixed teh same in development environment, performed UAT testing and deployed teh same to production.
• Was involved in yearend operations.
• Have worked in major and minor enhancements where I coded huge codes using RPGLE & COBOL 400.
• Wrote numerous complex SQL queries to extract required production data for teh clients.
• Travelled to Singapore for quick resolution of tickets and bring teh ticket count down. Also, guided teh team teh offshore team for rapid closure of tickets.
• Involved in discussions wif teh clients regarding ticket count, SLA and project statuses.
• Good exposure to teh clients in discussing about teh problem tickets & understanding teh exact issue and solving teh ticket at a faster rate.
• Good knowledge in using Remedy ticketing tool and UC4 job scheduler.
• Have majorly worked in Claims, General Ledger, New Business, Policy Servicing, clients - insurance module

Confidential

AS400 Developer

Environment: AS400, DB2, JIRA, UC4.

Responsibilities:

• Have worked as an RPG developer in insurance domain.
• Worked as a critical developer and gained good recognition at teh client side in short time.
• Acquired knowledge in using JIRA ticketing tool and UC4 job scheduler.
• Travelled to Sri Lanka client side thrice during my tenure in this project for Coding, UAT support, GAP analysis & Sales.
• Have worked in batch jobs, tuning jobs using multithreading concepts for faster completion.
• Developed several Display screens and sub file screens as required by teh client.
• Actively worked on reports required by teh end users for audit purposes.
• Wrote several SQL complex queries and provided teh same to teh user so that they can extract & browse data on ad hoc basis.
• Helped teh clients in testing teh products by educating them on functional & technical aspects.
• Designed & developed several reports using printer files.

Confidential

AS400 developer

Environment: AS400, DB2, Implementer.

Responsibilities:

• Have worked as an RPG & COBOL 400 developer in Retail domain.
• Was involved in writing screen programs - record, SFL, SFLMSG & window types and several batch programs.
• Have also worked for few weeks as a production support resource, on & off as and when required by teh team.
• Was involved in team daily & weekly calls wif teh onsite coordinators.
• Interacted directly wif teh clients for understanding teh BRDs & technical specs conformations.
• Have worked in CL & CLLE programs to override file and use several other CL commands in programs.
• Have given Knowledge transfer for lateral joiners.