Employment History:.

Confidential

User Interface/Graphic Designer

Responsibilities: I work as part of a team that functions as a government agency-wide design shop, which provides user experience, interface, web design, and graphic support

• Perform in-depth analysis using a variety of user research techniques including heuristic evaluation, user interview, and card sorting
• Create workflows diagrams and low/high fidelity wireframes, conducted usability tests to refine designs.
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Comprehensive technical knowledge of HTML CSS programming.
• Knowledge in coding and programming using Javascript, XML.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.
• Collaborate with developers to outline technical requirements, provide style guides, and participate in quality assurance reviews

Confidential

Multimedia/Graphic Designer

Responsibilities: Worked in a fast-paced learning lab environment on a design team that created training animations to support a government education academy.

• Established design standards for online course development
• Created animations from storyboards in collaboration with content developers
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Comprehensive technical knowledge of HTML CSS programming.
• Knowledge in coding and programming using Javascript, XML.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.
• Researched and established a template for transition to a new development platform

Confidential

User Interface/Graphic Designer

Responsibilities: Supported a team of developers as the design expert for a web application upgrade

• Set standards to improve the user validation method
• Improved workflow by establishing a process for wireframes
• Attended meetings across the project as subject matter expert
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Comprehensive technical knowledge of HTML CSS programming.
• Knowledge in coding and programming using Javascript, XML.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.

Confidential

User Interface/Graphic Designer

Responsibilities: Worked on a small, nimble team that solicited government agency-wide feedback and input for the redesign of a website for internal and external customers

• Conducted interviews to gather user experience feedback
• Worked with corporate communications to expand the agency's brand manual
• Created wireframes from user engagement feedback
• Presented designs to client
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.
• Comprehensive technical knowledge of HTML CSS programming.
• Knowledge in coding and programming using Javascript, XML.
• Attended meetings as a subject matter expert
• Supported agency design shop

Confidential

Responsibilities: Handled the creation, revision, and maintenance of graphic assets, diagrams, audio engineering, web programming, user-interface updates, and animations for an 80-hour online training course

• Developed a social networking plan
• Built user-flow documents and gathered usability feedback from users
• Spearheaded a redesign of all products to create a streamlined look and feel
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.
• Created and maintained all aspects of online multimedia training course

Confidential

Freelance Graphic Designer

Responsibilities:

• Supported multiple initiatives and clients for ad agency
• Produced web-banner and websites for ad campaigns
• Provided design support for pitches to prospective clients

Confidential

Graphic Designer

Responsibilities: Worked on a small team of developers and designers to create an online two- week training course for customer care agents

• Developed games for training material
• Designed simulations for use in online training.
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.
• Created design language for media content

Confidential

Graphic Designer

Responsibilities: Provided graphic design and interactive design for various commercial and government clients

• Designed online training games and websites
• Created print training materials
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.
• Supported marketing department with design work

Confidential

Operations Specialist

Responsibilities: Supported back-end banking software for an international client

• Monitored and solved network efficiency problems in a 24/7 NOC environment
• Worked with tier 1 support to address issues and help assign problems to developers
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.
• Supported marketing department with design work

Confidential

Graphic Designer

Responsibilities: Provided graphic design and interactive design for various commercial and government clients

• Designed online training games and websites
• Created print training materials
• Designed with an emphasis on typography, brand identity and minimalist design.
• Understanding of user testing, standards-based coding and browser compatibility issues and Usability.
• Experience with Adobe Creative Suite, Particularly Photoshop, Dreamweaver and Fireworks.
• Had knowledge on Section 508 accessibility regulations and Plain Language knowledge.
• Supported marketing department with design work