Summary

Project Manager/Business Analyst with more than a decade of experience delivering business process alignment, project management, and practical solutions to financial and operational problems. Received high evaluations in project management, data analysis, requirement gathering, customer support, troubleshooting, and problem solving skills.

Key Qualifications

Project Management Agile and Waterfall Methodologies , Application Development, Process Procedure Documentation, Requirement Analysis, Design Analysis, Project Implementation, Case Testing, Vendor Management, Problem Resolution, Staff Training and Development

Career Highlights

Confidential

Project Manager

Project Manager on the Medicaid Management Information System MMIS upgrade for the state of Indiana claims processing. Worked with HP's PMO Leadership on various project management tasks.

Key Achievements

• Performed various tasks involving change orders management, defect management, and release management documentation for Functional Area Project Managers
• Managed schedule management activities, providing reporting requirements to the state each week on tasks percent complete vs. planned complete, and tasks status from the master project schedule.
• Managed workgroup discussion on concerns and issues with project tools, prioritized recommendations and provide solutions to resolve problems.

Confidential

Application Manager Web Development / Project Manager

Managed Web Developer and Business Analyst on multiple web development projects using both Agile and Waterfall Project methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Key Achievements

• Managed project team on impressive 2 year project developing a Medicare/Manage Care workflow application on time and on budget. The application is used by Case Managers for tracking patients in the workflow process of insurance verification, authorized days, MDS verification and billing. The application improved productivity, streamlined operations, faster billing and faster access to critical information. Decreased unbillable from 6 million down to 2 million per month.
• Managed the development of a documentation tracking application monitoring the workflow of patient's Medicare Certification, Recertification, and Delayed Certification. Documents requiring bar code and Doctors signatures for scanning to patient's document image storage system. Improved certification resulted in an increase in billable days.
• Managed development and application support on multiple web applications. Managed team performance on fixes, enhancements and upgrades, prioritized requests and managed constrains on work in progress. Ongoing support and development includes Data Quality Indicator system documenting falls, medication error, and incidents at facilities, Re-hospitalization application tracking admits and re-admits patients, and an ARD/Denials application monitoring and tracking Medicare claims denials.
• Worked with Indiana's Regenstrief Institute and Pennsylvania's Geisinger Health System on their state's Health Information Exchange processing patient's information from our Clinical application using HL7 file format.
• Vendor management support, maintenance, and upgrades on a dietary application system for field and corporate users. Performed installation procedures on patches and new software releases. Supported the HL7 interface from clinical application to dietary application.

Confidential

Sr. Business Analyst / Project Management

Active in all roles of the System Development Life Cycle. Involved in requirement gathering, business intelligence, data research and analysis, system requirements, project management, testing, implementation, maintenance, and training.

Key Achievements

• Provided single point of contact and communication between Business Users for problem solving, system maintenance, major development projects, representing business needs, providing relevant analysis and documenting user requirement. Provided ad-hoc reporting to business users on request.
• Developed Cost Control reports in Cognos to provide more timely information to the field on monthly expenditures. Consolidating data from various legacy databases. Report displayed a drilldown ability from cost category, GL accounts, and invoices. Reports provided field Financial Analyst more control over controllable and non-controllable cost.
• Developed Microsoft SSRS reports using Microsoft Project Server 2010 database reporting project tasks and time entries by task. Used by Project Managers tracking hours entered by project.
• Played a key role in the development of a Cost Accounting System that provided patient specific cost and profitability information. Interfaced with legacy data sources into an Oracle database calculating variable, fixed, direct and indirect cost per patient. Field personnel performed cost analysis during patient admission.
• Support and maintenance on Kronos iSeries Time Keeper providing customer services to field and corporate users on clock maintenance and employee time. Provided automated reporting needs through the iSeries data transfer tool. Worked with vendor on any issues with clocks using telnet commands and resolving pay period rules.