Summary

• Experienced graduate with much hands on experience. Strong knowledge of logistics, programming, inventory management, project management, security techniques, and networking. Skills include:
• Supply chain/Logistic Project Management
• Java Programming SQL Security Techniques
• Unix Inventory Management/Planning

Professional Experience

Confidential

IT Production Application Support Specialist

Receives and handles incidents for support following agreed upon processes and procedures. Provides information to enable problem resolution and allocates unresolved incidents as appropriate. Maintains records and advises relevant persons of action taken Ensures that Incident Management coordination documentation is available and in an appropriate form for those providing support. Ensures that inventory of components to be supported is complete and accurate.Keep track of changes as per agreed upon processes and procedures on a daily basis. Ensure that changes are rigorously documented in the appropriate ITSM tools. Collaboration with various groups of change coordinators and support project and production environment . Ensure that the changes comply with approved procedures in place and escalation if required.Active participation in working sessions on new processes, procedures and standards. Investigate and provide recommendations when procedures are inappropriate. Generate and distribute standard and adhoc reports. Follow-up on the closure of completed changes and incidents

Unix Shell Scripting

Autosys

Incident/Change Management

Confidential

Logistics Operator

• Various experience with inventory management and supply chain. Ensure load accuracy at check in and check out by physically counting. Maintain required records. Enter inventory data in handheld. Visually inspect all incoming and outgoing vehicles including climbing onto truck and manually opening bay doors . Use of Excel spreadsheets to input data for warehouse inventory along with sales team. Use of IBS mainframe system to input daily inventory for route trucks. Use appropriate material handling equipment to move product and materials from/to designated locations to support bulk activities in an efficient and safe manner. Build pallets/orders as needed/directed to support successful order fulfillment. Work accurately to control warehouse inventory to keep shrink at acceptable level. Efficiently load/unload route trucks, bulk rigs and transports with a forklift. Assist the daily housekeeping and maintenance of warehouse grounds. Adheres to all policies and procedures relating to product age and quality.
• Averaged 99.7 accurarcy for all orders that were processed out of warehouse over a two year period
• Implemented cost saving methods to decrease amount of inventory stored in the warehouse that wasn't being used on a weekly basis

Warehouse Checker

Counts truck inventory and keeps accurate records of finished goods transported out of the facility for sales delivery or distribution to another warehouse. Receives finished goods into inventory and maintains appropriate records. Unloads transport trucks delivering finished product to the warehouse, storing it in its designated warehouse space. Loads empty pallets and plastic storage flats/shells for the transport truck to return to the manufacturing location. Loads pre-made multi-product pallets on local delivery trucks. Position is responsible for primary shipping/receiving, inventory and housekeeping duties

Confidential

Volunteer Media Specialis

Responsible for installing all hardware and software for church. Use of Excel to design spreadsheet church business affairs. Set up wireless network and also responsible for making sure all equipment microphones, video cameras, and recording equipment works properly during each service .

Confidential

Strategic Inventory Management Specialist

• Responsible for maintaining the accuracy of store inventory and pricing of store merchandise. Reviewing and coordinating the proper uses of reports and system applications which have impact on the accuracy of store inventory and pricing. Responsible for all merchandising and receiving which included checking all vendors in.
• Maintained 100 on inventory for Tallahassee district which consisted of 50 stores
• Decreases shrink for store by as much as 15

Confidential

IT Office Aid Intern Summer

• Worked in IT field creating trouble tickets for marines / civilians , troubleshooting various computers around base which included hands on work as well , and took also took inventory for every computer on Marine Corps Logistics Base .
• Gained insightful knowledge of helpdesk and networking principles
• Hands-experience troubleshooting and fixing computers

Office Aid Summer

Performed simple, routine operations that required little subject matter knowledge. Filed material previously separated by others in the office. Delivered material by office number, code, individual name or organizational unit. Picked up material/mail.

Confidential

Tax Preparer

Calculate form preparation fees. Check data input or verify totals. Compute taxes owed or overpaid. Consult tax law handbooks or bulletins. Review financial records use adding machines or personal computers. Use computers to enter, access or retrieve data.

SKILLS

• Computer skills : Working knowledge of Windows 98 - Windows 7
• Can type over 140 words per minute.
• Proficient in Microsoft Access
• Proficient in Microsoft Excel
• Proficient in Microsoft Word
• Proficient in Microsoft Powerpoint
• Knowledgeable in Microsoft Visio
• Knowledgeable in java programming
• Knowledgeable in C programming
• Knowledgeable in SQL
• Knowledgeable in Unix/Linux systems
• Knowledgeable in networking principles
• Group project management experience
• Knowledge in basic hardware and software
• Knowledgeable in AS-400
• Knowledgeable in using telxon's and handheld's
• Georgia Work Ready Certified Silver
• Proficient with IBM's Customer Information Control System CICS
• Experience with SAP
• Knowledgeable in Assembly language programming
• Knowledgeable in Eclipse programming environment
• Knowledgeable in Netbeans programming environment
• Knowledgeable in Microsoft Sharepoint
• Knowledgeable in BMC Remedy