RPA Developer/ Production Support Resume

SUMMARY

A dedicated professional with 3+ years in Rpa, 14+ years of experience in customer service, and 5+ years in management.
Specialized in problem solving, people relations, and time management.
Now I am seeking to bring my skills to your organization.

PROFESSIONAL EXPERIENCE

Confidential

RPA Developer/ Production Support

Responsibilities:

Build components for the lead developers, so they can implement them in the main workflow.
Experience working with Reframe work.
Implement UiPath Orchestratorfor deployment, monitoring, and management of UiPath Robots automation activity.
Experience working with SQL
Implemented UiPath Orchestrator for deployment, monitoring, and management ofUiPath Robotsautomation activity.
Worked on PDF Processing, Excel Automation, Mainframe Applications, and various web - based Applications Automation
Tested countless scenarios during the Product test andUATphases to fix assigned bugs with quality.
Participated in Setting up the UI Path development environment (software installation, installation of related technologies such as logging etc.).
Involved in developing and implementation ofRobotic process automation (RPA)usingUi Path.
Performed the practical usage of various UiPath Orchestrator functionalities like Bots, Processes, Assets, Jobs, and Schedulers.
Operated various UiPath Activitiessuch as For Each, Switch activity, Loops, OCR, Error handling, Break, Try Catch.
Hands on in creation of Email, Excel, Image,process automations in UI Path.
Used Excel automation for repetitive Excel data entry.
Interacted with different mail services such as OUTLOOK and IMAPto get the mail messages into folder.
Involved in Unit Testing.
Involved in identifying opportunities to automate manual tasks usingRobotics Process Automation(RPA) technology.
Created database connections to fetch the data and automated the process to arrange data usingUipath.
Train client’s employee to run bots.(Setup, File locations, etc.)

Confidential

Manager

Responsibilities:

Ensure that all opening duties are performed (Lights, music, rugs, doors, bathrooms, tv’s)
Check the surrounding area of restaurant to ensure cleanliness.
Perform line checks
Ensure that cash count is correct, and provide drawers to bartenders
Lead shift meetings (sales goals, specials, contest, and area of improvement)
Organize and lead shift, create floor chart based on reservations and expected walk-in business.
Find coachable moment to improve service and increase guest experience.
Always give support to the areas that need it the most.
Provide assistants to team members in the execution of their work duties.
Make sure every guess is greeted on entry and wished farewell on departure.
Maintain highest standards, and consistency.
Respond to and resolves customer concerns in a timely manner.
Responsible for all cash control and company security procedures regarding company safe.
Document petty cash according to company policies.

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