Summary:

I have had a long career in IT, alternating between managerial and individual contributor roles. I am noted as an excellent technical writer, capable of describing system requirements both succinctly and completely. I have often functioned as an architect because of these particular skills. I have spent the last 6 years in a lead role in QA, creating objectives for an off-shore team of testers, directing and reviewing their work. In the past 2 years, my QA work was performed in a SCRUM team. As a manager I have had excellent rapport with my staff, and I understand the distinction between being a manager and an individual contributor.

I have worked effectively with diverse and geographically distributed teams. I also have worked effectively outside the organization: on an ANSI standards committee; with an international consortium of telephone carriers (MIA), and with users groups. I am an original thinker with excellent analytical ability. On occasion I have been able to have insights that have escaped other technically competent people, as when I formulated design principles for databases implementing a military security model. This work identified a flaw in the work by the Stanford Research Institute (SRI). The flaw was publicly acknowledged by the principal investigator from SRI. I wrote a published paper on this topic.

Core Competencies:

• Strong communications skills
• Formal and informal presentations
• Technical writing
• Running effective meetings
• Ability to both conceptualize and implement effective solutions
• Attention to detail
• Data analysis and decision making based on hard data
• User Interface design
• Data design

Technologies:

Recent experience in PRPC. Prior experience in VB, Java, HTML, JavaScript, C, C++, Pascal, BAL, Microsoft Office Products, Windows, Unix and IBM Mainframe OS.

Recent Experience: Software Engineering Fellow, Manager, Principal Software Engineer

• I created test objectives for offshore testing team. I lead and monitored offshore testing efforts in the PRPC reporting facility. As the test architect, this facility and team was noted for being on time with quality. The product is layered on top of various web servers (Tomcat, WebSphere and WebLogic) and different DBMSs (Oracle, DB2/UDB, MS SQL).
• I also created test objectives for off-shore contractors for other enhancements to PRPC.
• I developed internal applications and for Testing Organization, including an effective home-grown management information system using desktop software interfacing with an internal support system implemented on proprietary product architecture. This reporting system far exceeded the capabilities of the corporate production software. The reporting system was instrumental in securing several large ($1M+) deals for Pegasystems software

.

• I led the development of a software application to manage testing of software features by an offshore team using PRPC. The system became the system of record for all testing and had direct interface to the bug/project management system of record.
• I ran a special task force of managers with responsibility focusing on improvements in management information reporting.
• I managed Level 3 Product Support for all Pegasystems’ legacy software products. The support team consisted of up to 9 engineers. I worked with field support organization in developing priorities for addressing technical issues. In one case I specified how to re-implement one facility called “Project Tracking” which was bug ridden and simply could not be fixed without re-implementation. I created a mathematical model to be used for verifying the implementation. On another occasion, I took the initiative in gathering a team to change a system so that a large banking customer would meet legal requirements and retain 7 years of data, in spite of my management sitting on the change. I also wrote all user documentation for the change and conversion utility. Finally. I developed and presented all training for a contractor to take over maintenance of the legacy software products. The contracting company’s staff said that this was the smoothest transition that they had experienced.
• Before that, I managed 3 others in the support and creation of new versions of all client side software products associated with PegaWORKS product line.
• I developed, evolved and maintained PegaREACH Workbench and associated utilities in Visual Basic and some C++. This was the development environment for PegaWORKS. I reengineered software installation of Windows client software using InstallShield and documented the procedures so that others could take on the task of packaging new versions of client software.

Prior Experience

• System Architect: 1989-1994

• Manager, Consultant: 1983-1989
• Software Engineer: 1980–1983

• Manager, Lead Software Engineer, Programmer:
• 1972-1980

Patent

• Method and System for Certificate Based Alias Detection (co-inventor) #5,534,855

Publications

• Multivendor Integration Architecture (editor) Part 1
• ANSI standard IRDS (principal contributing author)
• “Some Results from the Entity/Relationship Multilevel Secure DBMS Project”, proceedings of the Fourth Aerospace Computer Security Applications Conference

Education

• Bachelors in Mathematics
• Masters in Mathematics