SUMMARY

• Expert in Dynamics CRM, Dynamics CE & Power Apps Portal.
• 10+ years of experience in full life cycle software development using Confidential technologies
• Expert in applications around CRM, such as Sales, Marketting,Customer Service& Power Apps Portal
• Have In - depth knowledge in customization, configuration, integration, implementation & Installation of Dynamic CRM 4.0, 2011, 2013, 2015, 2016, Dynamic 365 & Power App’s.
• Having very good knowledge on writing the Plugin’s, Custom Workflow, workflow, Action, BPF, Business Rules, Form Scripting (Jscript), Ribbon Editing.
• Good knowledge on Power App’s (Model Driven App’s, Power Automate & Power App’s Portal).
• Good experience on SSRS reports and SSIS package.
• Having Dynamic CRM Administration & Deployment experience.
• Good knowledge on Installation & Configurations of MS CRM On-Premises on all the versions.
• Worked extensively on Migration activity from CRM 4.0 to 20 and 2015 & 2016.
• Have good knowledge on Sales & Marketing with customization experience on forms, ribbons, workflows, Dialog, Business Process Flow and form design.
• Deal with clients in understanding the functional and technical requirements, managing the deliverables, and providing immediate solutions design.
• CRM security role configurations, new organization, sitemap and have a good exposure to troubleshooting and Integration on MSCRM.
• Worked on web pages using C#.net, Ado.net, ASP.net, WEB API’s with SQL Server 2005, 2008, 2012 & 2017 for MS-CRM application.
• Design and development the CRM application based on Change request provided by the customer.
• Provided support to handle any issues with the application, bugs, and change requests if any and analysis and fixing of the bugs in the prod application and end user issues.
• Utilized Plugin Registration Tool, CRM Dialog tool, Fetch XML, Ribbon Workbench, Legacy Tool, Custom validation tool.
• Experienced in Creating Proof of Concepts and Client discussion

PROFESSIONAL EXPERIENCE

Confidential, Seattle, WA

Sr. CRM Developer

Responsibilities:

• Involved in the design and development of the CRM application which includes customizations.
• Deal with clients in understanding the functional and technical requirements, managing the deliverables and providing immediate solutions.
• Analyzing the TeamViewer APIs to integrate with MS CRM
• Created custom workflows, Action, UI workflows, views and customized forms.
• Sitemap & ribbon customization for custom button.
• Provided support to handle any issues with the application, bugs, and change requests
• If any and analysis and fixing of the bugs in the prod application and end user issues.
• Implemented performance tuning techniques on the Environment and performance enhancements on a regular basis
• Maintained all the different Confidential Dynamics CRM environments ( Development, Test and production ) in the system on a weekly basis.
• TeamViewer CRM App is an integration of TeamViewer application with Confidential Dynamics CRM and available in released in App Source.
• TeamViewer CRM App is created for MS CRM 2013, 2015, 2016 and D365.

Environment: Confidential Dynamics CRM 365, C#.NET, JavaScript, JQuery, Windows Azure Cloud - Web Jobs, REST API, Web Services, XrmToolBox, Confidential Visual Studio 2015, Azure DevOps.

Confidential, Carrollton, TX

Sr. CRM Developer

Responsibilities:

• Deal with clients in understanding the functional and technical requirements, managing the deliverables and providing immediate solutions.
• Follow best practice methodologies for database development and design
• The project is Dynamics 365 CRM to integrate with SAP and Customer Portal custom application to give the capabilities to CRM contacts to analyses the projects and warranty.
• Doing configuration and customizations in CRM
• Exposed Web API Services for other web portal.
• Created Plugin’s, Custom Workflows, Action, UI workflows, custom buttons, and views and customized forms.
• Created Unified Interface and customized the Sitemap & Dashboards and added required forms & Views.
• Deal with clients in understanding the functional and technical requirements, managing the deliverables and providing immediate solutions.
• Migrated all leads and opportunities.
• Using JavaScript, develop and configure screens and views to meet user needs
• Dynamics Portal has been set up and configured them to meet business needs
• Portal UI changes have been made using bootstrap to meet the client needs
• Help to identify and drive CRM business development opportunities. Present tailored demonstrations of the latest technology solutions
• Created custom dashboards, charts, graphs, etc. for different sales team on a regular basis
• Created and modified different custom views, entity views, quick views etc. for various sales team in the organizations

Environment: Confidential CRM Dynamics 365, MS CE, MVC framework, JavaScript, JSON, SSIS, SQL, SSRS, ASP.Net, C#, Web API, HTML, jQuery Library, Power Apps, XRM Tool, Confidential SQL Server, Office 365, SharePoint, and SCRIBE.

Confidential, Texas

Sr. CRM Developer

Responsibilities:

• Deal with clients in understanding the functional and technical requirements, managing the deliverables and providing immediate solutions.
• Worked on various customization like creating portal web templates, Web Pages, Page Templates and content snippets, Entity Permissions, Web Roles, Web Access permission & Design the Web templates.
• Used Portal OOB & Power Automate features
• Created Azure Functions and integrated with Power APP Portal
• Published the code in Azure repo
• Using JavaScript, develop and configure screens and views to meet user needs
• Dynamics Portal has been set up and configured them to meet business needs
• Portal UI changes have been made using bootstrap to meet the client needs
• Help to identify and drive CRM business development opportunities. Present tailored demonstrations of the latest technology solutions
• Created custom dashboards, charts, graphs, etc. for different sales team on a regular basis
• Created and modified different custom views, entity views, quick views etc. for various
• Created the solution design & help to team.
• Deployed the code on other environments for testing & UAT.

Environment: Confidential CRM Dynamics 365, MS CE, Power Apps Portal,Azure, JavaScript, JSON, SSIS, SQL, SSRS, Web API, XML Extensible Markup Language, Typescript, Bootstap,CSS, HTML, jQuery Library, Power BI, Power Apps, XRM Tool, Confidential SQL Server, Office 365

CRM Developer

Responsibilities:

• Worked on various customization and configuration of entities.
• Used CRM OOB & Power Automate features
• Created Azure Functions and integrated with CRM.
• Published the code in Azure repo
• Created the solution design & help to team.
• Deployed the code on other environments for testing & UAT.
• Transforming Functional requirements in to Technical design in dynamics 365.
• Design of Entities, relationships, security role matrix, Integration with other systems.
• Design Data migration strategy and approach from other systems to Dynamics 365.
• Design Business process flows and associated plugins, workflows and web jobs.
• Walkthrough High level design and low level design on all the components with Customer Architect teams.
• Proposing right approach and benefits to customer in design and implementation.
• Solution Deployments and configurations for releases.
• Code review and performance optimization suggestions to developers and guiding them to follow best industry practices.
• Demos & Trainings for business users before Acceptance testing.
• Technical design documentation on High level and Low level design. Deployment steps, etc.

Environment: Confidential Dynamics CRM 365, C#.NET, JavaScript, JQuery, Windows Azure Cloud - Web Jobs, REST API, Web Services, XrmToolBox, Confidential Visual Studio 2015, Azure DevOps.

CRM Developer

Responsibilities:

• Transforming Functional requirements in to Technical design in dynamics 365.
• Design of Entities, relationships, security role matrix, Integration with other systems.
• Design Data migration strategy and approach from other systems to Dynamics 365.
• Design Business process flows and associated plugins, workflows and web jobs.
• Walkthrough High level design and low level design on all the components with Customer Architect teams.
• Proposing right approach and benefits to customer in design and implementation.
• Solution Deployments and configurations for releases.
• Code review and performance optimization suggestions to developers and guiding them to follow best industry practices.
• Demos & Trainings for business users before Acceptance testing.
• Technical design documentation on High level and Low level design. Deployment steps, etc.

Environment: Confidential Dynamics CRM 365, C#.NET, JavaScript, JQuery, REST API, Web Services, XrmToolBox, Confidential Visual Studio 2015.