E-Learning Digital Media Developer Resume Glen Allen, VA - Hire IT People

SUMMARY:

15 years in IT, the most recent experience being 3 years in classroom technology. Studying Instructional Design in a Master's Degree program. Seeking the opportunity to develop instructional digital media, such as through building an eLearning curriculum and creating al interactive

TECHNICAL SKILLS:

Skills: E - Learning materials development (Presenter, Photoshop, Premiere Pro, Camtasia, Captivate, Articulate Storyline 360) LMS administration (MyLearning, Desire2Learn ( D2L )) and content management (D2L, SharePoint) Website development (Google Sites, WordPress, more) Studying instructional design. Developed Instructional Design Plan, instructed the course Experience implementing current learning methodologies, animation, gamification, more Experience presenting and facilitating in physical and virtual classrooms

PROFESSIONAL EXPERIENCE:

E-Learning Digital Media Developer

Confidential

Responsibilities:

Edit instructional videos for a Cisco college professor. Edit for content, image, and sound quality
Add closed caption subtitles in compliance with ADA standards. Create transcripts
Convert each video into a website. Make materials not downloadable, as per specifications. Piece work pay

Sr. Application Support Analyst

Confidential, Glen Allen, VA

Responsibilities:

Provided technical support for students and faculty for Desire2Learn, ExamSoft, Google for
Created new D2L websites, loaded the sites with course content. Assigned access permissions. Resolved D2L problem tickets. Wrote and published news announcements on the D2L main page
Assisted users with setup and issues in ExamSoft and SofTest on PC’s and Mac’s, including during group testing. Updated ExamSoft announcements on the school’s Faculty Forum intranet site. Participated in ExamSoft User Group to monitor issues and improve user experience

IT Classroom Technology Delivery Contract

Confidential, St. Charles, IL

Responsibilities:

In the Classroom Technology Delivery Department in the Corporate Center, supported continuing for Accenture employees. Worked with faculty and groups to deliver courses to adult learners
Gathered requirements and materials for upcoming delivery of courses. Delivered the courses by loading materials, applications, and links onto PC images, or into D2L, or into SharePoint
Created and led PowerPoint presentations to facilitate the adult learners in getting started with logins, setup of virtual machine, more
Built new D2L websites, loaded materials, configured the site to meet course requirements. Enrolled users in D2L. Resolved D2L problems
Created new SharePoint websites for courses and for team documentation, composing content or inputted content provided. Created SharePoint templates, used templates to load content, configured the sites to meet specifications
Performed in Adobe Connect for new users. During live class sessions provided Adobe Connect technical support
Wrote and updated documentation for end users and for team documentation, multiple formats
Created, configured, and maintained computer images of courses offered. Use of Symantec Ghost, and more

HTML and Website Development Instructor

Confidential, Elgin, IL

Responsibilities:

Conducted classroom to teens on topics including HTML and business website development
Developed a course and instructional materials, then instructed that website development class (Google Sites)

IT Support

Confidential, Deerfield, IL

Responsibilities:

On PC’s and Mac’s resolved problems with hardware, connectivity, software, malware
Set up new users with secure wireless, Outlook, VPN, network drives, desktop configurations
Supported iPads, iPhones, Androids, including configurations and problem resolution

Confidential, Deerfield, IL

Responsibilities:

Configured iPads and iPhones. Deployed iPads and upgraded iOS devices at conventions
Used MobileIron Server for device mobile management
Provided Level 3 support for iPads and iPhones

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E-learning Digital Media Developer Resume

Glen Allen, VA

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