SUMMARY

• Over 8 years of experience as business analyst and proven competence in solving technical and business challenges through cohesive team work, exceptional interpersonal skills and effective communication.
• Extensively involved in all phases of Software Development Life Cycle (SDLC), right from feasibility studies, business modeling and process modeling to designing and conducting User Acceptance Testing (UAT).
• High proficiency in requirements management process including gathering business requirements from key stakeholders and translating them into functional requirements.
• Experienced in conducting As - Is study and Gap Analysis of legacy systems.
• Experience in designing and reviewing Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Case Specifications, Requirements Traceability Matrix and testing documents
• Strong experience in Software Development Life Cycle (SDLC), Data Analysis, Agile/waterfall Development, Rational Unified Process (RUP), Software Testing Life Cycle (STLC)
• Highly experienced in creating Use Cases to describe requirements, Activity & Sequence Diagrams, Data maps, Data Dictionary and Modeling, Business and Process Workflows using MS Visio/UML.
• Highly adept in creating business/system workflow, swim-lane diagrams and Process Maps/Models using Visio/UML
• Proficient in writing SQL Queries to query and analyze information
• Extensive experience in Requirements Change Management, Defect Tracking and Discrepancy Resolution processes.
• Experience in creating UI Mockups, Wireframes and prototyping using Visio, Paintshop Pro, & RAD
• Developed web based portal for a media client using J2EE, HTML, CSS, Struts
• Experienced in working with teams across geographical locations, and onsite-offshore model
• Lead cross-functional team discussions to identify & confirm various requirements
• Detail-oriented, self-motivated, strong interpersonal skills and highly adept at managing global matrix teams.
• Strong communication, presentation, analytical, problem solving, influential skills and mentoring project team.
• Academic achiever with proven track record in MS in Business & Information Systems and Bachelors in Engineering from leading institutions.
• Creative thinker with an out-of-the box approach to problem solving to come up with innovative alternatives to any situation.

TECHNICAL SKILLS

Languages: Java (OOAD), J2EE, Struts framework, EJB, JSP, SQL, PL/SQL, HTML, JavaScript, CSS, Hibernate

Databases: Microsoft SQL Server, Oracle, MS Access

Applications: MS Visio, MS Office, MS Project, SQL Server, Eclipse2, WSAD, CVS, JBoss, JOA (framework), SharePoint

Modeling: BMPN, Use case, ERD, RUP, UML, Rational Rose, Rational Clear Quest, Rational RequisitePro

Testing and Defect Tracking Tools: Rational Clear Quest, Quality Center, JIRA, Manual Testing, Test Plan, Test Scripts, Types of testing, Test Cases, UAT

PROFESSIONAL EXPERIENCE

Confidential, Wayne, NJ

Sr. Business Analyst

Responsibilities:

• Involved in feasibility study of the project
• Conducted As-Is study and developed business requirement specifications
• Conducted Gap Analysis by working with Subject Matter Experts (SME’s) and technical team
• Gathered and documented User Stories, Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS) using interviews, requirement workshops, business process descriptions, business analysis and work flow analysis
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements
• Identified all necessary Business and System Narrative Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio
• Understood the Business Logic, User Requirements and test-objectives to develop Test plans, Test cases, Use Case Scenarios
• Facilitated JAD sessions and user interview sessions to capture business requirements
• Created UML models of subject domains including Use Cases, state chart diagrams, activity diagrams to adequately describe the business domain using MS Visio
• Involved in impact analysis and assisted business users in determining the priority of the change requests
• Handled Change Request in collaboration with the Business Group and the IT project group members
• Worked as a liaison between the business, technical and Call Center team (at India) to ensure requirements were understood and assisted in developing test plans and cases
• Assisted PM in developing the Project Schedule and identified the milestones
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly; also conducted project related presentations
• Delivered Phased Review Presentations to business users and stakeholders
• Handled costs and schedules and associated documents
• Created User Acceptance Test Cases
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Conducted daily meetings with the technical team to record progress and issues
• Provided progress reports to the business stakeholders on weekly basis

Environment: MS Project, MS Visio, Oracle 10g, MS Office Suite (Word, Excel, Power Point, Outlook), Java, Agile, Kanban, SharePoint, UML, Quality Center

Confidential, Shelton, CT

Business Analyst

Responsibilities:

• Designed the business requirement collection approach based on the project scope and SDLC methodology
• Established a Business Analysis methodology around the RUP (Rational Unified Process); helped develop use cases, project plans and manage scope
• Conducted interviews with key business users to collect requirement and business process information
• Created project plans, style sheets and templates to analyze and estimate feasibility, cost, time and general guidelines for project team
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements
• Performed extensive data analysis using MS Excel and gap analysis
• Helped to develop wireframes and graphical data visualization for client
• Provided full administration support to the Sales and Customer Service teams
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML
• Designed user interface with lead programmer and reviewed design with development team
• Documented and delivered Functional Specification Document to the project team
• Collaborated with the development architect and the business to develop both high-level and detailed application architecture to meet the business needs
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly; also conducted project related presentations
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Conducted User Acceptance Testing
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle
• Conducted benchmarking activities to identify best practices
• Trained Customer service and sales teams on new promotion and operational procedures

Environment: Rational Unified Process, Rational Suite, OOAD, Java, Oracle 9i, HTML, JavaScript, MS office and MS Project, Manual Testing, Quality Center

Confidential, Warren, NJ

Business Analyst

Responsibilities:

• Conducted As-Is study and developed business requirement specifications
• Conducted Gap Analysis by working with Subject Matter Experts (SME’s) and technical team
• Prepared Business Requirement Document and Functional Requirement Document
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements
• Conducted Joint Application Development (JAD) sessions with IT groups.
• Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Created the As-is and To-be data flow diagrams for different phases of the project
• Created User Acceptance Test cases
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Documented Requirement Traceability Matrix for tracing the Test Cases and requirements
• Trained Customer service and sales teams on new promotion and operational procedures

Environment: Rational Rose, MS Visio, MS Office, SQL Server, Windows2000, JIRA, Java/J2ee, Oracle 8i, HTML

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Involved in the development of project plan in conjunction with the business and IT areas
• Extensive involvement in capturing the requirements from users.
• Identified connectivity of source systems, related tables and fields to ensure data suitability for mapping
• Prepared BRD and then converted these requirements into Functional Requirement Specification (FRS)
• Created the As-is and To-be data flow diagrams for different phase of the project
• Presented models and their advantages to stakeholders and the project manager
• Closely interacted with designers and software developers to understand application functionality, navigational flow and how data is passed
• Performed System and Integration Testing along with testers. Conducted UAT with the business
• Assured all artifacts/signoffs were in compliance with corporate policies and guidelines and archived
• Used SQL queries to validate data consistency
• Performed key role in the planning, testing, and implementation of business enhancements
• Uses variety of information gathering techniques (e.g., interviews, facilitated sessions) to determine business requirements and technology needs to fulfil the GAP

Environment: MS Visio, MS Office, Windows, SQL, Rational Requisite Pro, Rational Clear Case, Java/J2ee, Oracle

Confidential

Business Functional Analyst

Responsibilities:

• Conducted As-Is study and developed SRS document
• Conducted Gap Analysis by working with stakeholders between the legacy system and the proposed system
• Facilitated Joint Application Development sessions with end users and technical developers
• Responsible for conducting and reporting weekly meetings between client and technical team to analyze progress.
• Identified and resolved functional/technical issues throughout the development phase of the software lifecycle.
• Prepared Configuration and Master Data
• Prepared and conducted Unit and Integration Testing
• Conducted Conference Room Pilot Run
• Conducted User Acceptance Testing
• Prepared for Go Live of the new system

Environment: Oracle Forms and Reports, MS Office suite, In-house project management and defect tracking software

Confidential

Software Developer & Backup Module Leader

Responsibilities:

• Performed application design and developed application in Java/J2EE, HTML, JavaScript and CSS
• Designed and developed security components
• Assisted in preparation of low level requirement document
• Prepared high and low level design documents
• Prepared Unit Test cases
• Managed the test cases during Pre-Acceptance Testing
• Assisted in the preparation of User Manual
• Responsible for CVS, the version control system server to track and record all changes in codes.
• Responsible for handling the offshore team while User Acceptance Testing was being conducted by the on-shore team

Environment: Java/J2EE, HTML, CSS, JavaScript, Hibernate, Struts, CVS, Oracle, SQL, PL/SQL, JOA framework, JBoss, Eclipse IDE, MS Office suite