SUMMARY

• Over 7+ years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in SalesForce.com and Java/J2EE technologies.
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience in SFDC related technologies such as Apex, Visual Force.
• Extensive experience over creating workflows, approval processes, validation rules and sharing & security rules
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in SalesForce.
• Experienced in developing and administrating projects on SalesForce platform.
• Data Load for SFDC Standard objects and Custom objects
• Used different data tools - Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
• Involved in integration of legacy systems like Siebel to Salesforce.com
• Experience in managing full sandbox, developer sandbox and Configuration-only sandbox.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Proficient inData Migrationfrom Traditional Applications to SalesForce usingData LoaderUtility andInformatica on Demand.
• Experience in working with Databases like Oracle 9i, SQL Server and MySQL.
• Excellent domain knowledge on ERP Applications: CRM, Finance, Retail and Health Care.
• Excellent organizational and strong problem solving skills with a proven ability to contribute in a team environment .
• Excellent analytical, communication and inter-personal skills.

TECHNICAL SKILLS

CRM: Salesforce.com

Salesforce.com: Apex, VisualForce, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Custom Objects, Validation Rules, AppExchange, Eclipse, Force.com IDE, Apex Data Loader, Roles & Profiles, Data Migration, Web Service Integration, S-controls, Sandbox Testing

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX

Front End Tools: Cold fusion, Dreamweaver, Frontpage 2000.

Databases DB Utilities: Oracle 10g,Oracle 9i, MySQL, SQL SERVER

Operating Systems: UNIX, Windows95/98/NT/2000/XP/2003/7, MS-DOS

Programming Languages/Technologies: JAVA, J2EE, C, C++, C#, ASP.NET, PL/SQL, T-SQL, ETL, SSIS, SSAS, SSRS, BIDS

Web/Application Servers: Apache, Tomcat, IIS

PROFESSIONAL EXPERIENCE

Confidential, SFO, CA

SFDC Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components and VisualForce Pages and Controllers
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
• Created and deployed Several Reports using salesforce.com platform.
• Developed Apex Classes, Controller Classes and Apex Triggers in accordance with the Governor limits for various functional needs in the application
• Developed and deployed workflows and approval processes for opportunities and products / assets management.
• Created and used Email templates in HTML and Visualforce.
• Integrated the webservices by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, San Bruno, CA

Sales force Developer/Analyst

Responsibilities:

• Played the role of Salesforce.com Administrator, Analyst, and Developer.
• Involved in gathering and documenting requirements from users, designed UML and use-case diagrams.
• Led discussions with the team about feasibility and effective way of leveraging Saleforce.com CRM features to best serve the purpose of the requirement.
• Developed Salesforce.com custom application using Apex, Visual force and AppExchange.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Reports, Tabs, Components and Visual force Pages and Controllers for different user profiles based on the need in the organization.
• Configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created page layouts, validation rules, email templates, workflows, approval processes and lead assignment rules as per the Business requirements.
• Creating and managing profiles, roles, visibility settings.
• Implemented and used Salesforce.com web services to transfer data.
• Implemented data migration using Informatica on demand and data loading using Data loader, import wizard.
• Used the sandbox for testing and migrated the code to the deployment instance thereafter.
• Performed user acceptance testing by conducting and leading Surveys.
• Provide training and support to users on how to login, access and effectively use the System.

Environment: Saleforce.com platform, MS Visio, MS project, Standard and Custom Objects, Validation rules, Workflow & Approvals, Record types, Reports, Apex Language, Visual Force (Pages, Component & Controllers), Web Services, Pages, Data Loader, Informatica on Demand, CRM Fusion, HTML, Java Script, AJAX, Custom Tabs, Access and Security Controls, Code Migration, Eclipse, Force.com IDE.

Confidential, Jacksonville, FL

Sales force Developer/Analyst

Responsibilities:

• Involved in business requirement gathering, analysing the requirement, documenting the requirements.
• Designed and developed Apex Classes, Controller Classes, Apex Triggers and VisualForce Pages for this application.
• Developed workflows and approval processes for various policy managements.
• Configure Role based Authorization on Object/Field Level.
• Coded APEX triggers and s-controls, created rule based automated workflows.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Integrate of Application (OE modules) with Salesforce.com with using SOAP Client.
• Development and integration for policy Report Customization.
• Providing ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows, Triggers.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential, Denver, CO

SFDC Developer/Analyst

Responsibilities:

• Customized work flow implementation using SFDC standard objects such as Leads, Reports, Dashboard.
• Creation of Summary reports, matrix reports, dashboards.
• Developed Apex Classes, Pages and Triggers to achieved business required which were not possible out-of-the box.
• Work with teams throughout the organization to improve their workflow and grow Salesforce with business needs and tasks.
• Develop validation rules to prevent bad data from being entered.
• Wrote SQL Queries, stored procedures, triggers and prepared statements.
• Create workflow to update fields or send email alerts as appropriate
• Setup new objects and implement appropriately to handle new business needs.
• Requirement generation by meeting with the customer interaction team
• Involved in Salesforce.com application and customized apps to match the functional needs of the client.
• Migration of data from Microsoft Excel to Salesforce using Import Wizard.
• Created page layouts to organize fields, related list and other details on a record detail and edit page.
• Implementation of Salesforce principles to create custom objects from pick lists, dependent pick lists, lookups, junction objects, master details relationships, validation and formula fields
• Customized work flow implementation using SFDC standard objects such as Leads, Reports, Dashboard,
• Creation of Summary reports, matrix reports, dashboards.
• Work with teams throughout the organization to improve their workflow and grow Salesforce with business
• Create workflow to update fields or send email alerts as appropriate
• Setup new objects and implement appropriately to handle new business needs

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential

Software Developer

Responsibilities:

• Involved in the entire software development process, established the goals and requirements of the application, involved in data collection and analyzing the data as well as business flow.
• Involved in getting requirements from the users and converting them to functional and technical specifications.
• Developed Detailed Design using UML, Rational Rose.
• Made extensive use of web forms controls in addition to writing custom controls inheriting from web forms controls.
• Web UI for Dynamic inquires to historical Data executing on-the-fly queries to the Database.
• Developed User Interfaces using ASP.Net, and C#.
• Worked in ASP.NET Web Forms, ASP.NET State Management, ASP.NET Caching features, Securing ASP.NET Web Applications.
• Worked extensively on the data layer and business logic, to implement numerous web user controls which display information about the gift certificates, available services and balance. These controls and data layer are developed extensively in ASP.net, ADO.net, C# and SQL server.
• Implemented numerous client and server custom validation in JavaScript and c#.
• Performed enhancement to the old web site, implemented Asp.net using C#, T-Sql and SQL server. Developed a new look using CSS.
• Implemented several extendable controls from a main Web user control to display information about purchasing and sale of gift certificates. These controls are developed in c#.
• Involved in the design, development and implementation of a windows forms application in .net using c# which communicates with data layer to access the data from Backend database.

Environment: C#, ASP.Net, ADO.Net, VBScript, Web Services, XML, VB.Net, MS Visual studio 2003, MS office XP, MS SQL Server 2000.