SUMMARY:

• With over 14 years of experience in User experience and Usability Consulting and Interaction Design for various platforms (Web, Mobiles and Tablets).
• Expertise in handling functions related to usability engineering, and usability testing using User Centered Design (UCD) techniques.
• In - depth knowledge and experience in UX process, and implementation of various techniques for enhanced user experience.
• Expertise in translating business requirements to end-user requirements in the form of user journeys and interaction designing
• Expertise in using design tools like Adobe Photoshop and Adobe Dreamweaver
• Expertise in creating wireframes using tools like Balsamiq and Visio
• Known for demonstrating innovative and creative ideas to enhance service delivery, workflow managing and process perfection

PROFESSIONAL EXPERIENCE:

Confidential, Fremont CA

UX Consulting and Interaction Design

Responsibilities:

• UX Designing and conceptualizing all ERP modules with smooth task flows
• Interacting with end users for feedback and brain storming ideas with them
• Creating working visual prototype and helping development team in form of style guide and appropriate information design

Environment: Web and Mobile Apps, UX designing, ERP Modules, Visual Prototyping, Visio and Balsamiq Wireframes, Adobe Photoshop, Adobe Dreamweaver, Invission Tool

Confidential, Santa Clara CA

UX Consulting and Interaction Design

Responsibilities:

• Requirement study with business to understand the complete flow and tasks.
• User Interviews to capture the user feedback on the intranet
• Interaction design with sketching (Wireframes) of various scenarios and re-running the same and defining navigation structure and content mapping
• Conducting Usability Testing of the concepts with the users and created report for the same.
• UX Designing and conceptualizing all the task flows in the form of visual mockups
• Helping development team in form of style guide and appropriate information design

Environment: Web and Mobile Responsive, UX Designing, Information design, Balsamiq Wireframes, Adobe Photoshop, Adobe Dreamweaver, Invission Tool

Confidential, CA

Usability Consulting

Responsibilities:

• Understanding the complete Money Transfer process from users, agents, business, etc.
• Expert review of the existing application and recommended to each of the task flows
• Interaction design with sketching (Wireframes) for all scenarios
• Conducting UX workshop to Sigue Business folks on how to follow proper user centered methodology to achieve a seamless user experience for all their apps and portals

Environment: Web and Mobile, Interaction Design, Balsamiq Wireframes, UX workshops, Adobe Photoshop, Adobe Dreamweaver, Invission Tool

Confidential, San Ramon, CA

UX Consulting and Interaction Design

Responsibilities:

• Interacting and user interviews with various user groups like bank representative, admin and key business folks to understand the existing scheduling process
• Defining conceptual design and information architecture in creating a local shared calendar tool interacting with various user groups and mapping business requirements to wireframes and mockups

Environment: Web, UX design, information architect, Visio and Balsamiq Wireframes and mock ups, Adobe Photoshop, Adobe Dreamweaver, Invission Tool

Confidential

Interaction and Visual Design

Responsibilities:

• Interaction design flows for Donors as well as Recipients.
• Visualized and Designed Visual mockups Mobile/iPad App and created static proof of concepts in In-vision app.
• Helped the developers by defining the style guide, icons and graphics for the app

Environment: iOS and Android App, Interaction Design Flows, Visual Mock ups, Balsamiq Wireframes, Adobe Photoshop, Adobe Dreamweaver, Invission Tool

Confidential

Interaction Design

Responsibilities:

• Interacted with stakeholder to understand requirements and to come up with wireframes, interaction design for complete screen journey
• Conceptualizing and designed app design for CIO event for them to check the schedules, speaker notes, video streaming and social integration.

Environment: iOS and Android App, wireframe, interaction design, app design, Balsamiq Wireframes, Adobe Photoshop, Adobe Dreamweaver, Invission Tool

Confidential

UX Designer, Consulting and Usability Testing

Responsibilities:

• Conducted Focus Group Interviews with researcher and business
• Designed user journey for all the tasks in the form of wireframes and interacting with users and conducting user testing for each of the wireframe flow to simplify the task
• Designing Visual Mockup templates and style guide for developers to use it to develop the screens

Environment: Web, user testing, wireframes, designing Visual Mock ups, screens, Adobe Photoshop, Adobe Dreamweaver, Invission Tool

Confidential, Chicago IL

UX Consulting and Design

Responsibilities:

• Conducted User Interviews with business and project managers
• Designing wireframes for complete user journey
• Walk-through of the wireframes within the team
• Designing Visual Mockups
• Designing Detailed Style guide

Environment: Web, wireframe design, designing visual mock ups, Balsamiq Wireframes, Style Guide

Confidential

UX Consulting and Design

Responsibilities:

• Contextual interviews with all the user groups to understand the process and how they are using the existing system
• Creation of user personas and interviewing users based on the personas
• Creation task flows and Wireframes for each of the flows and testing the same with the users
• Creating complete HTML walkthrough of the application
• Conducting usability testing of the app and creating report of the same

Environment: Web, User personas, Visio Wireframe and Task flow, usability testing, HTML

Usability Analyst

Confidential

Responsibilities:

• Usability analysis and research on web applications and websites. Creation of Visual Mockups and UIs for Web based application and desktop applications and Coordinating with the client.

Sr. Interaction Analyst

Confidential

Responsibilities:

• Led UI team for virtual delivery of services circle and coordinated with other units for internal application and portals.

User Experience Designer

Confidential

Responsibilities:

• Involved in UX Designs for various web based project to make it usable, efficient and easy to implement designs

Sr. Designer

Confidential

Responsibilities:

• Involved in desgning web interface for corporate as well as financial web sites. Also was highly involved in maintaining the front end designing for stock exchange website myiris.com