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User Experience Architect Resume

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Denver, CO

SUMMARY:

  • Talented user experience professional with the proven know - how to combine creative and usability viewpoints resulting in world-class web and mobile applications.
  • A proven history of creating cutting edge interface designs for websites and mobile applications.
  • Expert in providing compelling user experiences to improve brand loyalty, customer retention and visit-to-order ratios.
  • Full understanding of Agile / UX project life cycle from definition to test and release.
  • 15 years of successfully optimizing user engagement for: Confidential

TECHNICAL SKILLS:

Technology and Tools: Axure Balsamiq ProtoShare Optimizely ClickTale UserZoom Morae UITests Microsoft Visio Visual Science Omniture Google Analytics Google Website Optimizer Google Webmaster Tools Google Tag Manager Google AdWords / AdSense Microsoft adCenter Yahoo Search Marketing AdobeFireworks AdobeFlash AdobeDreamweaver AdobePhotoshop AdobeInDesign AdobeIllustrator AdobePremiere Pro QuarkExpress Microsoft Office

PROFESSIONAL EXPERIENCE:

Confidential, Denver CO

User Experience Architect

Responsibilities:

  • Established relationships with the leading design organizations across the Rock Mountain and mid-West
  • Help the agency grow business through adoption of UX approach for eRetail projects to
  • Support the drive for eRetail marketing for high-profile eCommerce projects
  • Work with Integer’s clients to help them understand how UX design can help transform their business
  • Introduce the appropriate research to solve the identified eRetail content need

Confidential, Tempe AZ

User Experience Architect

Responsibilities:

  • First Confidential enterprise-wide brand and product UX strategist / architect
  • Developed 5 year strategic business plan for cross-channel user experiences across brands
  • Provided heuristic evaluations of existing and proposed environments, applications, online products
  • Led UX interaction with web marketing, sales, and production teams
  • Spearheaded analytics deployment for SiteCore, Adobe and Google search products, translating results into actionable data
  • Designed for mobile, location and 3rd party services to make meaningful product experiences

Confidential, Phoenix AZ

User Experience Architect

Responsibilities:

  • Interaction Design: eCommerce Web and mobile solutions
  • IxD Deliverables: Site maps, annotated wireframes, user flows, visual design comps, style guides
  • Prototyping: Produced low fidelity paper and high fidelity, functional and semi-functional
  • UI / UX Design: Website, web apps, mobile apps and intranet solutions

Confidential, Tucson AZ

EMarketing Manager

Responsibilities:

  • Directly responsible for growing Online and Sales revenue from $220M to over $30M
  • Site catapulted visit-to-lead and visit-to-order ratios, while shrinking shopping cart abandonment rate by 21%
  • Led UX design on ground-breaking mobile application that redefined the K-6 online market landscape.
  • Delivered interactive student / teacher / parent app that helped capture the #1 market position

Confidential, Gilbert AZ

Director of Interactive Marketing

Responsibilities:

  • Pioneered A/B split testing, facilitating response-rate gains of 25% on banner ads and landing pages
  • Injected UX design into major eRetailers web properties with customer acquisition increases of 12.8%
  • Researched and launched nonprofit sites UX improvements for $1.2M increased online donations
  • Designed high-impact sites with strong emotional appeal to maximize user engagement

Confidential, Tempe AZ

UI Design, User Experience, Online Marketing

Responsibilities:

  • Designed, developed, and launched websites and mobile applications
  • Created estimates and project plans related for UX design efforts on time on budget delivery rate of 99%
  • Decreased page abandonment rates by 18%
  • Improved client revenues by an average of 10% for a variety of mobile applications

Confidential, Phoenix AZ

UI Design, UxD, Online Marketing

Responsibilities:

  • Increased admissions by 18% upon successful redesign of Phoenix.edu
  • Pioneered the usage of split testing driving response-rate 25% gains of affiliate banner ads and landing pages
  • Created interactive prototypes, conducted card sort and usability testing
  • Identified design patterns and produced corporate style guides
  • Used Google Website Optimizer, Google Analytics, Optimizely and ClickTale

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