SUMMARY

• A digital technologist who bridges the gap between technology and users by producing visually engaging and functional design, Eric Schultz offers 20+ years of diverse technology experience including Front - End Web Management, Digital Project Management, Instructional Design and Teaching New Media, Web and Graphic Design for multiple industries including finance, electronics, and numerous small businesses.

CORE COMPETENCIES

• Scheduling & Prioritization
• Internal/External Communication
• Resource/Relationship Management
• Quality Assurance
• Best Practices/Process Improvement
• Instructional Design/Delivery
• Team Leadership & Development
• Software Development Life Cycle
• Technical Writing
• SME Collaboration
• FE Web Dev & Design
• UI/UX/ Dev & Wire Framing
• Agile, JIRA, Kanban
• Project Management

PROFESSIONAL EXPERIENCE

Front-End Web Creative Services Manager

Confidential, Denver, Colorado

Responsibilities:

• Schedule and prioritize daily and project workflow for Front-End Web Team
• Communicate with clients status project and daily requests
• Identify and troubleshoot web-based and functional issues of web sites and data
• Identify process inefficiencies and provide solutions based on team and senior management discussions
• Create technical documentation for new and current processes
• Responsible for managing a team of front-end developers that provide support for daily process tasks and web-site project development and support
• Communicate with internal and external stake holders to provide clarity for standards and processes
• Train new associates in the day-to-day processes and site updates

Digital Project Manager

Confidential, Englewood, Colorado

Responsibilities:

• Successfully managed and developed web-based deliverables and content for all of Confidential including digital emails, landing pages and web sites
• Created technical documentation for the project team that included client and technical requirements, milestones, technical specifications and usage, change management, and deadlines
• Conducted training sessions and provided continued support to the project teams and clients on how to manage and update their sites using the CMS
• Researched, tested, recommended, and implemented new technologies to add functionality and value to Arrow’ projects and procedures
• Developed and produced Agile-based web project management templates and procedures for use by the Global Marketing Web Team and their clients
• Utilized Google analytics and Eloqua data to determine technological directions for new sites, site refreshes and updates

Adjunct Professor/Instructional designer

Confidential, Denver (Metro), Colorado

Responsibilities:

• Developed and delivered curriculum and course guides for in-room and online Emerging Media classes
• Assisted in realigning and developing new media classes, on an ongoing basis, to reflect current industry standards
• Taught a broad variety of classes ranging from Technical Writing to Digital Media Design and Application to HTML, CSS and beginning JavaScript use and manipulation
• Received Student Experience Award, Fall Term 2013, Colorado Technical University
• Nominated for Educator of the Year, 2011, Colorado Technical University

Digital Media Designer/Producer

Confidential, Englewood, Colorado

Responsibilities:

• Design, manage, and produce digital media products including websites, digital videos, games, and printed collateral
• I utilize the following technologies for my projects: HTML(5), CSS(3), JavaScript (not written from scratch), Adobe Creative Suite of Products, WordPress

Technical Writer/Project Manager/Graphic Artist

Confidential, Denver, CO

Responsibilities:

• Developed, managed and designed all documentation for proprietary Confidence Based Learning application
• Managed other Development projects including QA and testing, graphic development
• Liaison between the Development and Client Services teams
• Developed documentation style guide to incorporate standard company verbiage, layout and design, and functionality of external-facing user documentation
• Assisted in UI development by providing quick turnaround of graphics, icons, and design input to lead developer and VP of development

Web Content Specialist/Project Manager

Confidential, Westminster, CO

Responsibilities:

• Managed and developed content for over 15 partner micro sites in addition to redesigning two departmental intranet sites
• Marketed and drove traffic to sites by leveraging corporate communications vehicles, designing and distributing HTML viral e-mails, and utilizing newsletters and promotions - aimed at increasing brand awareness and organizational strength
• Increased internal site traffic/usage 10% to 15% monthly by creating highly effective and user friendly sites for easy access to sales and promotional material
• Managed content for over 15 partner micro-sites providing marketing and sales information to current and potential clients for partners

Technical Writer/Communicator

Confidential, Englewood, Colorado

Responsibilities:

• Team writer for StorNext soft- and firmware products. Documentation included:
• System Administrator Guides
• Installation guides for multiple OSs
• Quick Reference Guides
• Release Notes
• Assisted in the initiation and implementation to move from paper to electronic-based (PDF) documentation, resulting in less printing costs and more effective use of documentation by end users
• Managed documentation projects taking highly technical information and translating it into high-end user and administrator documentation
• Assisted in package redesign effort for software products to maximize efficiency and reduce productions costs