Digital Producer Resume Glendale , CA - Hire IT People

CAREER OVERVIEW:

Detail - oriented web content producer with solid understanding of web development process, UX design principles and quality assurance
Excellent communicator with great interpersonal skills. Effective at tracking action items, managing multiple projects and meeting tight deadlines.

TECHNICAL SKILLS:

WORK EXPERIENCE:

Confidential, Glendale, CA

Digital Producer

Responsibilities:

Responsible for both technical and content objectives for assigned digital projects.
Manage web projects from inception through completion, which includes managing resources, monitoring expenditures, making all updates in the CMS and ensuring final product meets the needs of the organization.
In charge of day-to-day site maintenance for desktop and mobile.

Confidential, Los Angeles, CA

Web Content Producer

Responsibilities:

Entrusted with daily operation of global law firm's websites using internal CMS/HTML editor. Designed and created web content that met business needs and incorporated stakeholder feedback. Updated site menus, headers, editable categories and page metadata. Coordinated and posted homepage banners, promotional content, videos, images and other assets across sites.
Created new pages for upcoming events, presentations, news and commentary. Worked closely with Graphics and video-editing teams to ensure web images and videos met technical and branding requirements. Fixed issues on new and existing web pages. Served as liaison to technology team for enhancements, projects and back-end fixes. Used Google webmaster tools to index URLs and maintain law firm's online presence.
Audited and revised content posted by authorized CMS users and provided user support. Maintained digital asset library and video repository.

Confidential, Los Angeles, CA

Web Content Editor

Responsibilities:

Published web updates via Adobe Experience Manager (AEM).
Used Adobe Dynamic Tag Management tool to deploy tags. Tested all web changes and tags in staging and production environments, across multiple browsers.
Ensured that business processes were followed and specifications were met before launching new content.
Tested videos, links, vanity URLs and validated technical requirements (metadata, anchors, tooltips, surveys).
Reviewed updates in staging and identified UX issues (i.e., improper layout, incorrectly sized images, incorrect fonts). Identified CSS issues and bugs that required escalation; assisted with troubleshooting. Participated in scrum meetings, process discussions, strategy and planning sessions. Cleared system cache.

Confidential, Los Angeles, CA

Web Content Editor

Responsibilities:

Maintained digital content and created new web pages using CMS/HTML editor. Helped launch revamped intranet for renowned entertainment law firm. Worked closely with department stakeholders to define project requirements and secure necessary approvals.
Tested all content updates and functionality in staging environment. Created and posted digital graphics and maintained image repositories.
Recommended design improvements and developed webpage mock-ups. Took the lead in troubleshooting and resolving issues requiring front-end development. Documented progress and delivered high-level updates.

Confidential, El Segundo, CA

Communications Lead

Responsibilities:

Used SharePoint to maintain digital content (i.e., call center job aids, online tools and training modules). Monitored web enhancements and reviewed in test environment prior to deployment. Created Visio wireframes and provided
HTML support to developers. Collaborated with colleagues and business partners to ensure needed outcomes and messaging consistency. Developed polished materials to support business initiatives and improve sales behaviors.
Wrote and designed breaking news bulletins announcing process updates, strategy changes and system enhancements. Translated copy from English into Spanish, producing in-language versions of all new content.

Confidential, Glendale, CA

Web Copywriter

Responsibilities:

Confidential, Los Angeles, CA

Web Content Analyst

Responsibilities:

Managed intranet content and projects related to system enhancements. Supervised technical support for web application that transmitted policy information to insurance agents. Coordinated requirements with developers and reviewed all updates in test environment prior to implementation. Consistently met tight deadlines for launching site updates via Teamsite.