Team Lead Resume

SUMMARY:

Eighteen years experience in the Information Technology industry with strong emphasis on requirements gathering, user centered design, testing and problem determination and resolution.
Advocate for quality. Excellent customer relation skills, keen insights, and an inquisitive mind.
Strong ability to work with both business and technical units to achieve effective solutions.
Strong written and verbal communications skills.
Thrives on challenging situations and driven to find answers.
Self - motivated and able to make independent decisions. but also able to work within a team environment.
Big picture vision and detail oriented.

EXPERTISE AREA:

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead

Responsibilities:

Led large multi-year projects to completion working with the business to establish requirements, test cases and implementation strategies.
Defined department and individual team goals.
Led weekly sprint planning meetings and reported on sprint progress.
Managed in-flight project tasks, system support and backlog grooming.
Led onsite and online client requirement gathering sessions, project meetings and training seminars.
Utilized agile practices to produce high quality software applications on time and on budget.
Worked as a subject matter expert, project manager, business analyst and quality assurance tester on multiple projects.

User Experience Designer II

Confidential

Responsibilities:

Designed, documented and ensured consistent implementation of UI Guidelines and Design Standards.
Identified tools and established processes for the Solutionary UX department.
Create task and work flow diagrams, sketches, wire frames and prototypes using Adobe Creative Studio tools.
Led design workshops and requirement gathering meetings..
Developed user profiles and personas used to create user stories.
Created surveys, led personal interviews, shadowed users, organized focus groups and utilized other research techniques to understand the functions of the current portal product.
Facilitated ideation sessions including brainstorming focus groups and card sorts to identify a better site navigation for the Solutionary portal.
Managed backlog using Jira ticketing system and Kanban Boards.
Used Crucible code reviews to facilitate UI reviews on all portal pages before release to QA.
Coded High Fidelity Prototypes in PrimeFaces and JSF using Eclipse and utilized HTML5 and CSS3 for rapid prototyping.

Business Web Analyst

Confidential

Responsibilities:

Served as lead analyst on multiple major Enterprise projects to completion.
Responsible to elicit, analyze, validate and document business and functional requirements for Enterprise web projects and HTML applications.
Designed the rate engine web user interface using Adobe Creative Suite and Visual Studio.
Served as the system expert on multiple projects related to the Enterprise Rate Engine.
Provided Executive team reports on web statistics and web traffic analysis.
Identified, developed and deployed EZ HQ user interface modifications that resulted in a 30% increase in agent use and faster page loads.
Used Team Foundation Server (TFS) for project coordination, bug tracking and code repository.

Marketing Web Coordinator

Confidential, West Des Moines, Iowa

Responsibilities:

Successfully led a twelve month project implementing three rebranded corporate web sites using DotNetNuke CMS.
Analyzed business requests to determine project scope and timeline.
Performed user interviews and field studies to recommend, develop, and deploy enhancements to new web sites using Adobe Photoshop, Dreamweaver and Fireworks.
Worked on an agile team, responsible for developing web application user interfaces.
Used open source CMS software Drupal and DotNetNuke to produce micro sites to market student loan consolidation.

Marketing and Technology Specialist

Confidential, Des Moines, Iowa

Responsibilities:

Managed hosting and web development services using open source software Apache, WordPress, Joomla, Drupal, Magento, and Zen Cart.
Designed logos, brochures, posters, banners, displays and promotional materials for the IAIC and IAIC clients.
Worked trade shows and presented at Ag Business workshops.
Managed search engine optimization and localized online advertising programs for small to medium sized businesses.
Set up and maintained Choose Iowa online store built on Magento eCommerce platform.

Web Design Director

Confidential, West Des Moines, Iowa

Responsibilities:

Designed, developed and maintained 30+ micro sites for insurance brokers and associations using Adobe Dreamweaver and Photoshop. Sites built with, HTML, CSS, XSL and XSLT.
Interacted directly with clients to elicit design requirements and web content.
Managed pay-per-click advertising and search engine optimization initiatives.
Updated content weekly within the content core to keep information fresh and relevant to the target audience.
Managed Web Trends web statistics reporting software.

Web Designer/Developer

Confidential

Responsibilities:

Designed, developed and maintained the federation’s award winning website.
Used Adobe Photoshop and Dreamweaver to format and update the website content daily.
Created marketing materials to promote the website.
Set up training sessions and trade show demonstrations to show consumers how to use sites.
Converted a web site with 150 individual HTML pages to a content management system that could be updated by non-technical people.
Programmed an online content management system using ASP and MSQL Server to add articles and news stories to IFBF web site.