Warehouse Supervisor Resume
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Farmington Hills, MI
SUMMARY:
- Excellent written and verbal communication skills
- Microsoft Office (including Access)
- IBM SPSS Statistics (Statistics Analysis Software)
- Confidential (Project Management Software)
- Experience with Confidential
- Conducting market research (Primary and Secondary)
- Team player
- Good time management
- Confidential (Inventory Software)
- Experience receiving in a warehouse
- Experience managing others
PROFESSIONAL EXPERIENCE:
Warehouse Supervisor
Confidential, Farmington Hills, MI
Responsibilities:
- Handling the shipping and receiving needs for the warehouse.
- Use the inventory system Confidential .
- Ensure quality and accuracy with inbound shipments and outbound shipments.
- Ensure kits are shipped according to specifications laid out by the engineers.
- Controlling inventory levels and coordinating with purchasers and manufacturing to ensure lead times are correct and no downtime is created.
- Maintaining day to day relationships within the department to ensure we run as a cohesive unit.
Warehouse Supervisor
Confidential, Plymouth, MI
Responsibilities:
- Handling the human resource objectives in the warehouse by hiring, training, counseling and scheduling new employees.
- Communicating the daily job expectations, then monitoring and appraising those job contributions.
- Ensuring the warehouse met operational standards by forming strategic planning for productivity, quality control and our customer service standards.
- Maintaining inventory and floor space by coordinating with the buyers and vendors on incoming products.
- Solving any issues that may have come up, whether it be with our end user or with an employee.
- Trained thoroughly to use Confidential, Confidential and Confidential to perform numerous tasks for inventory management.
RMA Technician
Confidential, Wixom, MI
Responsibilities:
- Handling all the customer returns and repairs.
- Trained thoroughly to use Confidential .
- Taking any calls for technical support on all of the Confidential products.
- Handling vendor returns to ensure credit on the defective in warranty items.
Team Leader
Confidential, Plymouth, MI
Responsibilities:
- Print and sort daily warehouse orders.
- Delegating tasks accordingly to ensure receiving and orders were taken care of within a 48 hour period.
- Handled receiving of all the incoming products to the warehouse.
- Managed all of the returns from customers - process involved inspection of merchandise, followed by restocking, writing off, or reshipping to customers or vendors.
- Heavily involved in the packaging and shipping process.
- Trained thoroughly to use Confidential to perform numerous tasks for inventory management.
Account Representative
Confidential, Mt. Morris, MI
Responsibilities:
- Managed all customers in my delivery area - handled everything related to these customers: add on sales/up sells, product delivery, late payment collection, product repairs, and customer requests.
- Worked the retail sales floor on an as needed basis.
Assistant Manager
Confidential, GRANDVILLE, MI
Responsibilities:
- Promoted from Sales Clerk to Assistant Manager within first year.
- Received the Employee of the Month award several times.
- Managed employee work schedules and handled monthly employee performance reviews.
- Involved in the interview and hiring process for new employees as well as being responsible for letting employees go when needed.
- Helped manage specific sales goals: from gross sales to amount of ad-on sales (loyalty membership, pre-orders, magazine subscriptions, etc.)
- Helped create in-store displays and other store marketing to improve sales of targeted products.
- Worked with other managers to control inventory levels and accuracy.