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Warehouse Supervisor Resume

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Farmington Hills, MI

SUMMARY:

  • Excellent written and verbal communication skills
  • Microsoft Office (including Access)
  • IBM SPSS Statistics (Statistics Analysis Software)
  • Confidential (Project Management Software)
  • Experience with Confidential
  • Conducting market research (Primary and Secondary)
  • Team player
  • Good time management
  • Confidential (Inventory Software)
  • Experience receiving in a warehouse
  • Experience managing others

PROFESSIONAL EXPERIENCE:

Warehouse Supervisor

Confidential, Farmington Hills, MI

Responsibilities:

  • Handling the shipping and receiving needs for the warehouse.
  • Use the inventory system Confidential .
  • Ensure quality and accuracy with inbound shipments and outbound shipments.
  • Ensure kits are shipped according to specifications laid out by the engineers.
  • Controlling inventory levels and coordinating with purchasers and manufacturing to ensure lead times are correct and no downtime is created.
  • Maintaining day to day relationships within the department to ensure we run as a cohesive unit.

Warehouse Supervisor

Confidential, Plymouth, MI

Responsibilities:

  • Handling the human resource objectives in the warehouse by hiring, training, counseling and scheduling new employees.
  • Communicating the daily job expectations, then monitoring and appraising those job contributions.
  • Ensuring the warehouse met operational standards by forming strategic planning for productivity, quality control and our customer service standards.
  • Maintaining inventory and floor space by coordinating with the buyers and vendors on incoming products.
  • Solving any issues that may have come up, whether it be with our end user or with an employee.
  • Trained thoroughly to use Confidential, Confidential and Confidential to perform numerous tasks for inventory management.

RMA Technician

Confidential, Wixom, MI

Responsibilities:

  • Handling all the customer returns and repairs.
  • Trained thoroughly to use Confidential .
  • Taking any calls for technical support on all of the Confidential products.
  • Handling vendor returns to ensure credit on the defective in warranty items.

Team Leader

Confidential, Plymouth, MI

Responsibilities:

  • Print and sort daily warehouse orders.
  • Delegating tasks accordingly to ensure receiving and orders were taken care of within a 48 hour period.
  • Handled receiving of all the incoming products to the warehouse.
  • Managed all of the returns from customers - process involved inspection of merchandise, followed by restocking, writing off, or reshipping to customers or vendors.
  • Heavily involved in the packaging and shipping process.
  • Trained thoroughly to use Confidential to perform numerous tasks for inventory management.

Account Representative

Confidential, Mt. Morris, MI

Responsibilities:

  • Managed all customers in my delivery area - handled everything related to these customers: add on sales/up sells, product delivery, late payment collection, product repairs, and customer requests.
  • Worked the retail sales floor on an as needed basis.

Assistant Manager

Confidential, GRANDVILLE, MI

Responsibilities:

  • Promoted from Sales Clerk to Assistant Manager within first year.
  • Received the Employee of the Month award several times.
  • Managed employee work schedules and handled monthly employee performance reviews.
  • Involved in the interview and hiring process for new employees as well as being responsible for letting employees go when needed.
  • Helped manage specific sales goals: from gross sales to amount of ad-on sales (loyalty membership, pre-orders, magazine subscriptions, etc.)
  • Helped create in-store displays and other store marketing to improve sales of targeted products.
  • Worked with other managers to control inventory levels and accuracy.

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